The customer service at this Kroger is top notch. Everyone is super helpful and will do everything possible to make the customer whole from mis-scans. The store is clean and always well-stocked. read more

The food is dated and horrible I don't like your Kroger brands for example replacing Thomas Bagels with your own crabby brand. You run out of name brands. Union Lake needs a higher quality store and you bought out Hiller Market. Horrible for Union Lake. Take your fuel savings and shove that. Up your butt. I'm going to Myers even though it's father to drive read more

There is a very unsettling and disturbed man. I don't know his name and I don't care to. His hair is gray and that of a dying squirrel. He has of the face of Habsburg king, and he never fails to make uncomfortable. One time I was buying my usual cucumber and vaseline and he said "having some fun tonight huh? why don't you invite me" and now I go an extra five miles to Walmart. read more

Why the low reviews for this Kroger? It's super nice (looked renovated?). I came here today for a minute with my parents, but have been to this location before too. We bought some fresh deli rolls for sandwiches later. I saw they had a nice selection of McClure's Pickles in the deli section too, albeit a little pricey ($7.99/jar). They have the new scanner things here too where you can scan while you shop and then checkout is easier, too. Lots of parking both in front of the store and on the side, too. read more

Kroger - McClure's Pickles! $7.99 per jar. - Grocery Near Me - Commerce Township, Michigan

Went to the Kroger on Beck Rd & the Kroger in Farmington Hills. Both times I bought beef in the meat section, the sliced beef on top looks fine, but then you open it & the beef underneath is rotten. Absolutely disgusting... read more

Love this Kroger! Every one is very pleasant and the veggies and fruits are always fresh

Hard to maneuver around the store because of carts filled with empty boxes or filled with food. I feel the store is filthy and needs a good cleaning. The floor is gross. One cashier, the rest of the open lanes are self checkout. A picture speaks 1000 words....... read more

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Really got to be the worst Kroger you can go to, sale items are left bare, vegetables and fruit are of the lowest possible quality. I would recommend not coming into the establishment if you value your time and money. Kroger prices have also gone up drastically and they're immensely greedy. read more

This kroger is really nice and always has everything I need. The girl at customer service with the long natural red hair is always so nice! The people at the self checkouts are always so helpful! They always have everything in stock, I prefer to buy Kroger meat over any other grocery store. Prices are great and they always have some good deals going on! Definitely recommend this location. read more

This Kroger has everything!! So clean & organized. The Employees are awesome too! Andrea at the bakery helped me find a couple of things she was polite and attentive. read more

Where to begin? I only go to this Kroger if I need to get something quickly. The could be much cleaner. And it's constantly out if items. They need to do a much better job restocking. I had a terrible experience with the pharmacy here, too. I had just switched jobs and needed to have my rescue inhaler transferred from my old mail-order company to the pharmacy. I entered the required information into the app and heard nothing for five days. I decided to call the pharmacy to make sure they got the order, only to be advised that they didn't do transfers from mail-order companies and that I would have to call them. That's part of the pharmacist's job! I don't know what the heck is going on at this Kroger, but it's clear that they don't really care since they have a built-in customer base due to their location. The corporate store in Novi is much cleaner and has its stuff together. Avoid the Walled Lake store unless you're desperate. read more

I went to order a cake from the bakery at 1:30 in the afternoon and "they couldn't find the person" who was supposed to be working the bakery but someone else would be in in an hour and a half! Terrible customer service!!! read more

In every city I have lived so far, there is always a nice Kroger and a creepy one. Guess which one this is? The check-out lady was old and super grumpy--I changed my mind about an item, and the lady gave me a death glare (maybe it is a sin in grocery shopping land? I don't know) and managed to not say a word to me until she recited my total. Also, there was this huge burly man coughing/hacking up a storm up and down the aisles, and he didn't even cover his mouth. Gross City, USA. The bagger guy was kind and adorable though, but not enough for me to ever come back to this bizarro place. read more

Love this kroger ! They are very friendly, store is clean ! The olive bar is awesome ! The deli and bakery is allways stocked full of goodies ! Not to mention the coolers on the floor as well as all the cheeses ! The meat counter offers some awesome cuts of meat , sausage and burgers ..... i will always use this kroger ! Love it read more

I will always prefer Meijer. This Kroger is out of everything all the time. The most basic foods, bread, chicken, coffee creamer, etc. Hardly see employees on the floor and no one stocking. Some employees at the meat counter are rude and unhelpful. Just a disappointing grocery store. read more

No Turkey Basters?! A whole isle dedicated to food prep tools. And it wasn't that the stock was gone. Spoke to an employee who was stocking shelves and he searched around the entire store not even a placement on the shelves for one. Disappointing to say the least read more

This Kroger is good because it had everything I was looking for, and a Starbucks. The store is clean and the self checkout didn't have any issues, however the only reason this store doesn't get a five star review from me is because the layout of the store is awful, it is so confusing and I see/hear other customers complaining about the same thing whenever I'm there. read more

Since their renovation this place is just putrid in the area they renovated. I work close by & sometimes for lunch want to stop in & get something from the deli area. They'll have 3 workers there & none of them check up on you if you are near the chicken section near the sushi. The sushi people aren't trained to help you, which I understand but the deli people all are awful. This past week, there was one other person in front of me ordering a catering order I believe. All 3 workers helped this ONE person for 10 minutes while I stood in line directly behind this person. At no time did one of these workers have any common sense to get my order & let the other two workers deal with that one customer. After 10 minutes I walked away. The other bad part is that they don't put anything other than the rotisserie chickens in the "warm" good area for people to grab & go. When you have 3 combined people working two areas (deli, chicken, & sandwiches) then why not put the chicken tenders, boneless wings in the warm food area for people to grab. I don't want to grab in the cold section because maybe I am trying to eat it soon not much much later. You go into the cold chicken area to the side & they have about two dozen cold containers of each flavor of chicken but none in the warm area. This is one of the worst ran deli/chicken Kroger I have ever gone to. They have two or three sushi people at one time to take care of 5 feet of a counter with a dozen products at most but three deli/chicken people to take care of 60 feet of counters & hundreds of products. read more

BEWARE OF THE PHARMACY, THEY DO NOT CARE ABOUT THEIR CUSTOMERS. I'm going to stay calm and collect myself, because I just had the worst experience on my time on this planet, and I decided I'd make a Yelp account just to review them. My doctor called in my prescription on Friday, March 19, 2021. On Tuesday, March 23, I called to confirm it was available for pickup, and was placed on hold for 32 minutes before I gave up and called the front desk. My problems begin here. I told her I needed to talk to the pharmacy, because I'm having a medical emergency and NEED my pills. Her response? *Hangup* I call back, hello I need the pharmacy immediately. *Hangup* The third time I said I wanted to talk to a manager, and he told me he'd walk over to the pharmacy himself, and make sure I was helped. On hold for ten seconds, into *Hangup* I called back a fourth time, got someone else and they got me to the pharmacy, only for them to talk to me for 10 seconds, and hung up on me. Later on, they called me and said that we were out of that medication that I desperately needed. My alternative was a hospital if I didn't get my medication within a couple hours. I was stunned, I asked her if they would've ever called me, her response, "no". Fortunately, I called the CVS across the street and they made sure I had pills for a week, while they treated me with respect. They are very nice people at CVS. Phone number: 248-624-4110. Also the Rite Aid across the street is great too. Phone number: 248-960-0352. read more

There is only one register open and 6 people in line with full carts. Additional people have tried to get in line but because it is so long they annoyed opted for self checkout. We are not being paid and should not be forced into that option, it should be just that an option. read more

This is by far the rudest pharmacy I have ever dealt with. I've given them a few chances and it is a negative experience every single time. I will be finding another pharmacy, even though this is the closest one. read more

Review is for the Deli which is so bad it kinda ruins the store for me. They don't train the employee to cut against the grain, which really has a huge effect on the end experience. I've thrown away countless bags of meat after opening it and finding a stringy mess. Don't waste your money on the Boar's Head or even the Private Selection here; they'll almost certainly ruin it on the slicer. read more

I live pretty much next door to this Kroger, and I drive out of my way to go to another Kroger that is cleaner, has more options and more things in stock, as well as friendly people. This is the most terrible Kroger I have ever stepped foot in. I will be writing a letter, that's all I have to say. It's the "Walmart of krogers" read more

I'm definitely a Meijer fan, but I like that this location has two Red Boxes, and I can always count on Kroger to have the item I forgot to get on my first shopping trip. We stop in there for those odd and end items that we need and don't want to go all the way to White Lake for (which is where our favorite Meijer is). The store is always clean and neat, the produce area has plenty of variety. The pharmacy people are friendly as well. read more

I know I can count on finding what I'm looking for here and the employees are always friendly. The pharmacy has the nicest and most helpful group of pharmacists and techs that I've come across. They've redone the entire inside and put in a Starbucks. It's a great place to shop. I used to live close but currently live about 20 min away and will still prefer to drive there over going to other stores closer, if I can help it. read more

This Kroger had everything conveniently located for me to get to. The staff has improved tremendously. There used to be a few staff that made me feel like they didn't want me to be there, but as of late the service has been great. But selection of the Kroger I've been to. Barbie is one of my favorite employees. She is always sweet and you can ask her questions about things and if she doesn't know, she'll find someone to help you that does know. Love it. read more

Confidently 2 min drive from me so I never have to worry about running out of something and not being able to get it. Plus the fuel points deal is pretty sweet. read more

The produce is good, that's really all i care about, there's your 3 stars right there, on the negative side, the staff seems like they don't care, but if I was making minimum wage I guess I wouldn't care much either. it's never a fast check out unless you go 30 minutes before they close. And for god sakes why do they allow people with more than 15 items to go through the u-scan checkouts. GET A SOME CONVEYOR BELT U-SCAN LANES to speed things up! that's about my only real gripe, another plus it's right down the street! read more

Always love kroger, this ones pretty good. the produce is fresh and looks good. the staff could be nicer, but with the prices you just cant beat it read more

I go to this store at least 4 times a week. The staff are always friendly except at the checkout sometimes but it's no big deal. There is always a staff member asking if I need help finding anything and will walk me to where the product is. Great job!! read more

I will need to be desperate before I go into this store again. Ugh. First of all they had no shopping carts in the store so I decided to get just the essentials for one meal. The produce was terrible. The store and shelves were a mess. I got to the checkouts and the few lanes open(including the self serve) were at least 15-20 deep (maybe more) and big orders. This was on a Monday night with no immediate holidays coming up. I returned the few items to the service desk, apologized for not being able to wait and walked out. It was chaos in there. I really need to stick to Meier or the store in Union Lake. read more

There produce has been nothing but terrible. My friends mom went there for some potatoes and they were rancid. The cashier got her another one and that one was also rancid. Two bags of potatoes later and she finally got a good bag of potatoes. There produce is the worst I have ever seen read more

The pharmacist Shelley is rude! She ignores you when you ask her something and becomes annoyed quickly. I've come up to the counter and wasn't greeted for a few minutes while the stood at the counter filling up other medicines, no "I'll be right with you" just acting as if I don't exist. read more

This is a shout out for Barbara in the Floral Department. She created two amazing arrangements for my business on very short notice. I really appreciated her great customer service, follow through and floral design skill. Great job! read more

They always seem to be out of whatever I need at the time. The produce here isn't as good as the Kroger on 14 mile.

95% of the time I just get so fed up with this place I want to leave my full cart of groceries & book it out of the store. They rarely have a good selection of produce. Their self checkout staff are usually rude & unhelpful. When you go to a regular checkout lane, although the cashier is usually pleasant, there is no bagger so you either wait longer & let the cashier bag or do it yourself. 9x out of 10 when you walk in there are never any of the plastic arm carriers. I live right across the street from this Kroger but usually drive the extra 2 miles to the Kroger or meijer down the street. read more