Western Vet Clinic has done great work for us. We've been using them for years for yearly exams,…read morespecial health concerns and emergencies. Each doctor has areas they specialize in, so clients get a knowledgeable team. The support staff is pretty great, too. The people of Western Vet are compassionate and experienced.

Thank goodness the customer service is still completely non-existent at this establishment. It…read moredoesn't make a difference if you don't appreciate being spoken to like a moron from the front desk associates....can you guess why? Because this place is the only vet in town, I love having the taste of fecial matter on my tongue while giving them money. It's a truly humbling experience. My advice.... don't even get a pet, screw it. I'll try one in Watford City because if I have to walk through their threshold one my time I might vomit in my mouth.

I'm a travel nurse from another state and was in Montana on an 11 week assignment. My dog who is 14…read morewhen I arrived became very ill and had been ill for quite a while with the vets at home in Colorado had misdiagnosed her. She turned 15 while we were in Sydney. I called their office at High Plains one day and told the front desk staff my story and they were exceptional! They could not have been any kinder and they got me in that day with my dog. I was incredibly lucky because it was 40 below, and Dr. Boyce wasn't out in the field and had a clinic day. She saw my Maggie, a Chihuahua, who was a rescue dog. She took one look and knew that Maggie had Cushing's disease not hypothyroidism. Dr Boyce did the lab test for confirmation and sure enough her values were high and she had Cushing's. Maggie lived 12 more weeks. I am firmly convinced that Dr Boyce improved the quality of her life, made her feel better, and Maggie wouldn't have even survived the final 12 weeks if it was not for Dr. Boyce and the whole team at High Plains Veterinary Clinic! When Maggie was there for blood work, the front desk staff shared with me that one of the vet tech's would take Maggie out and hold her. This is the nicest group of individuals who love animals. I was able to get my baby home and she had one good week at home. I can't speak highly enough of Dr. Boyce and the whole team at High Plains Veterinary Clinic. I highly recommend them to anybody. I wish they would move to Colorado where I live as I know someday soon I will get another dog.

We had been clients for 15 years my dog ate some yeast rolls that were raw, I was hysterical ,…read morecrying was told I needed to call poison control, the poison control told me that my dog could very well die without medical help, I called them back and was told I was being rude and I could take my dog elsewhere because they said I called the wrong poison control and I said why could they just do it, as they are the medical experts . They now refuse to see our dogs. They lack empathy for pet owners, and lack any compassion or the ability to talk to a pet owner thats terrified thier dog my die.

After calling three times throughout the day and leaving a voicemail, I finally got through to…read moresomeone on the fourth try around 1 p.m. Once I was connected, I was told the person I was calling for would need to create an account just to be seen--fair enough. But then they asked for the last four digits of my Social Security number, which immediately raised a red flag. The whole process just didn't sit right with me. Between the lack of responsiveness and the questionable information they were asking for, the experience felt off from the start. Based on my interaction--and seeing a similar review here--I'd recommend using your own judgment, but personally, this is a place I'd steer clear of.

I had a 12 year old African grey parrot. He was an heirloom from my mother. He had a prolapsed…read morecloaca. I took him into Watford city veterinary on 6-20-22 at 1130 for a standard procedure. I received a call from dr. Foster at approximately 1230 saying that he had bad news. He said "he didn't know what happened and my best friend Einstein had passed away. My bird Einstein had received the same procedure 5 times at other veterinary hospitals with no issues. I took him in and he was fine an hour later he was dead and they even made me pay for the procedure.I would find a different veterinary even if you have to travel. They are incompetent, narcissistic and obviously only care about the money. Please don't take your animal friends here. If you do you are rolling the dice that they will come back unharmed.

Bakken Mobile Vet have always been so kind to me and my pets. This week I feel like they went above…read moreand beyond a normal vet service. They were very accommodating, thoughtful of my time as well as the diagnosis they gave. Dr. Stenson even called and checked on us the next day. When it came to hard decision on my part they were very supportive and even loving to us. In my book they are all top notch! I have not received this kindness in a vet anywhere. Thank you Bakken Mobile so very much!

Just left the store and was unimpressed with the store employee, she was very rude and lost out on…read morethe store gaining a customer and a puppy getting a home. I've been looking to get a puppy and when my fiancée and I drove by my fiancée pointed out the sign stating the store had chihuahua puppies. We walked in and there was an all white long hair chihuahua puppy left, $800 fee, which is steep I told my fiancée we didn't have to, the employee then butt into the conversation and said "it's the breeder that sets the price not us", well for one I know you up the price to get a profit (I didn't say this to her), I then asked if we can see her and again rudely she tells me "only if you're interested" I then tell her "obviously I was!". My fiancée was going to drop the $800 but this employees lack of customer service made us walk out.

I took my cat in for a Bath and Brush. I talked to the groomer myself and asked for ONLY a bath and…read morebrush. When I picked him up the girl at the front desk said there would be no charge because the groomer had "clipped" his ear while he was there. I asked "How could he have been clipped with anything he was only there for a bath?!" (Also no one informed me he was hurt over the phone, just told me he was ready to be picked up) She said while they were clipping his nails he jerked his head and she got his ear. I immediately said "Why were they cutting his nails?!" "I asked to have him bathed and brushed only!" There were 3 employees present when I said it. Also "How could a nail clipper clip his ear?" She didn't respond. When I examined him, half of his ear had been jaggedly cut off and pieces of it were super glued back on. His nails had been cut all the way to the nub cutting his quicks on all paws, they were bloody, and he is still limping. I am beyond upset! His ear was obviously cut off with Hair Clippers not nail clippers. They should not have had anything sharp near him at all! I will NOT take any of my pets here ever again.

She is seriously the best vet EVER. I have been to lots of vets and I will only go here now. Very…read morethorough, clean, friendly and good prices. I love my vet.

When I call this number the voicemail states that she is not grooming any more and she does not…read moreboard either... thinking maybe they should change the name of the company to do No thing with your dogs

Do not use this service; my service dog suffered pain and trauma for five weeks following a…read morefractured scapula. On my first visit I was charged for a visual exam and pain medications, even though there was obvious deformity, pain and lameness. On my second visit I was charged for an X ray of the foot, even though I had shown the vet the obvious deformity; I was then charged for a second X ray which was 'fuzzy' and unreadable. This X ray was then referred for a second opinion at my request to an Ortho vets, and could not be read; the referral was not sent by this facility so they could not tell what to reference. I did not see the vet I requested, even after scheduling around my night shifts, as I had "been erased from the appointment book." I had to drive 5 hours to Bismarck to an Emergency vet, who diagnosed the fractured scapula within two minutes; orthopedic surgery is required due to the time lapse. Numerous calls regarding the above were made only to be ignored, and no refund was ever received. Pain and suffering caused to my service animal, who did not deserve this negligent care, by Northwest Veterinary services.

The Vet tech (Christy) was wonderful but the others including the Dr./Vet was cold and unwelcoming…read moreand I will literally never come back here ever again. They made a massive mistake on the pain med dosage and my cat almost died and they (the Dr.) wanted to bill me for the IV to bring him back to motor function/walking again. No, they do not take care of you here. I do not recommend.