The interior looked nice and clean, but the experience could have been better. The service wasn't great I was skipped while staff continued serving the drive-thru and customers behind me. I also had an issue with the bathroom since it requires a key, and the key barely worked. Because of the service, I ended up not ordering anything. Hoping for a better experience next time. read more

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Krispy Kreme is the crème de la crème and the doughnut world. They make their donuts fresh daily. They have a great rewards program. They have a cute sitting area for you to enjoy your sweet treats while you're there their service is always A1. My favorite time to go is for Valentine's Day when they have the little cute valentines donuts, but they always have some type of themed donuts, which makes it good and fun for every age. read more

Customer service here sucks. We finally have a Kristy Kreme in the desert and the manager Kathy is rude and Kim W working the drive thru window was rude as well. Do better! read more

The place was about to close and regardless they helped us and were very friendly. Maggie helped us with getting donuts for free because of my kid's As. Definitely nice of her to help and explain the program. read more

Krispy Kreme - 4 glaze 2 chocolate and one cream filled. - Donuts Near Me - Victorville, California

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My wife, sister and I decided to try Kristy Keene today for our first time. We will definitely be back Maggie made our first time amazing! Thank you so much Maggie. Kristy Kreme she's definitely a keeper treat her right! read more

Krispy Kreme - 10 Count Assorted Doughnut Dots - Donuts Near Me - Victorville, California

The Worst Service Ever!!! First upon walking in I see a sign mobile pick up This is what I received Nothing like the picture on the website I drove 40 miles for this and waited 40 mins and it should have been ready by 10am read more

Krispy Kreme - Donuts Near Me - Victorville, California

Jacqueline served me and she was so personable and kind. She dealt with a difficult and rude customer before us and handled it with such professionalism by apologizing ( she did nothing wrong) and being courteous to this customer. I hope she is appreciated as an outstanding employee here! read more

Worst customer service ever at this location on Friday nite . 920pm Feb 6 server was Abby extremely rude and abrasive. Asked to give me a min and literally rolled her eyes and huffed at us like we were just an inconvenience. read more

Was just there and the person making the doughnuts dropped the tongs on the floor and picked them up and still used them on the doughnuts and the kicker is the supervisor was standing right behind him packaging the hot fresh donuts and didn't say anything well we were standing in line to order so I asked the lady helping me who there manager was and she said there not working but my supervisor is her so I told her what we witnessed and she walked over and told her supervisor and that when the supervisor said something to the cook who dropped the tongs and he picked them up and walked them to the sink as if it wasn't a big deal at all this is unacceptable and I would not eat here at all ever all workers need to be talked with and only leaving a one star bc you have to put a star to post you're review read more

So I went in today to get a regular assorted dozen like I normally do, I typically go to the one in Ontario near the mall. It's more convenient since it's open 24Hrs and after work I can just stop on by and get my regular coffee and doughnut. Today at this particular location the doughnut shop made my stomach hurt and I felt nauseous, got the cold sweats and was dizzy. I'm honestly not sure if the dough was bad or the filling was no good but it made me so sick. I even went to urgent care to get checked out. The doughnuts did look presentable and smelled good. Just not sure what it was but definitely not coming back to this location. read more

This place never has fresh donuts or maybe I come at the wrong time but this is every time I come, but to top it off this has bad customer service, the employees always have a bad attitude read more

We were in the neighborhood and I had an urge for donuts. What better place to swing by than Krispy Kreme. We went through drive-thru and got 3 pack of original glazed. At first, I thought we got a discount for getting the 3 pack, but it came out to be the same price regardless if I said 3 original glazed versus 3 pack of original glazed. $1.89 per donut and $5.67 for 3 pack. Subliminal messaging... they want us to spend more money and get the 3 pack versus a single donut LOL. Like I said before, Krispy Kreme donut glaze is on the sweeter side, but their donut itself is very soft and melts in your mouth. For $1.89, their donut could be a tad bigger though. Anyway, they still don't beat Upland Donuts LOL. Staff was okay... not too smiley though. I asked for 3 cups of water and they cordially comply. It's kinda nice to have a drive-thru donut shop now that I think about it. Do swing on by when you're in Victorville and get your Krispy Kremes! Happy Donuting! read more

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Based on economic factors..3 donuts and a 1 medium coffee total 11.36..midsize family budget can't afford these prices...not going here again read more

Rude customer service from the lady at the drive thru helping out inside the front desk. Only good thing would be the donuts.

If you go in person you get a free donut fresh off the conveyor belt. Who knew?!? It's awesome! Anissa was awesome and very patient, someone should get her a raise! read more

Drive-through takes forever and donuts never seem fresh or taste different. They are better down the hill.

What an amazing experience we've been a Krispy Kreme before, but after leaving Vegas and having to charge our Tesla, we decided to walk over. We got to watch the entire process, which took about 15 minutes before delicious in incredibly fresh and perfectly wonderful donuts came out. The staff is extremely friendly and kind by far. Our best experience at a donut shop ever thank you all so much. read more

If I could do 0 stars I would worst service I've ever seen. We asked if they had any more of a donut and in a snarky way he answered saying "no. And I don't know how long it will take." And we asked if he can check with the back. And he responded saying " I can't. we can't check." Idk if this dude was having a bad day or his girlfriend just broke up with him but definitely don't recommend having someone with something up their *** at the front serving people. This place was ***. read more

So, I've been having a bit of an off day but things turned around for the better when I entered Krispy Kreme today. Monique (I believe that's her name) was extremely friendly. She greeted me as soon as I entered the store. She helped the customer ahead of me and then was eager to help me. While she put her gloves on she asked me and the customer behind me if we wanted a sample of the original glazed donut. The store started getting crowded and she mentioned there's a special going on for graduation. I even saw a young man with his cap on. #GraduationSeason Monique's entire demeanor was so pleasant. After she rang up my order and I paid with my Krispy Kreme rewards account, she said for me to have an amazing day, and I could tell she meant it. Her sincerity and positivity was what I needed today. I'm glad that customer service is still a priority to some companies. Buying a product from a company is more than just a transaction, it's about building a relationship, however short or long, with the customer and the company. Thank you Monique for your outstanding service today. You made my day! read more

So I went this morning, Valentines Day, to get the valentines Day donuts for my kids and I. I'm thinking they will be decent sized, decorated cute and just all around good. I was wrong. Our donuts are fully covered on the top with frosting, they are way smaller in size, & there is a finger mark in the donut. Im not impressed at all. This was my first time here and I honestly don't think I will be going back read more

I went in today about 9:00 PM to buy some donuts so I walk in and the man and the woman are eating donuts them. I my donuts then I'm leaving is touching the them with no old man and eating at the same I will not be going there no more I will just go to . And plus it's expensive for 12 donuts. They're not that fresh. read more

Went in today for my veterans day free doughnut and coffee. Was served by Frankie who was courteous, professional, and seemed to genuinely thank me for my service. Thank you so much Frankie read more

Krispy Kreme - My free coffee and doughnut. - Donuts Near Me - Victorville, California

I finally saw the hot light on last night! We were super excited to finally see the light on and when we walked in we saw they had a variety of donuts still available. This particular experience was so much better than any other visit. 1) they actually had donuts 2) hot light! 3) the girl working the cashier/inside was delightful! She was really kind and courteous. I think Las Vegas' hot light times ruined it for other locations though. In Las Vegas, we went in during a hot light hour they gave us free hot donuts and the dozen glazed donuts we received were actually hot. I wish it were the same here! Otherwise, kudos to the store for changing my opinion on this location. Hopefully it'll be just as great our next visit. read more

Krispy Kreme - Donut assortment - Donuts Near Me - Victorville, California

Best experience ever I got free dough. I got a free dozen donuts. Next time I go and the service was so good. They were nice specially the glazed doughnut that were the best and the maple ones too. read more

Went in for Halloween donuts 08/20/24 at 0800 to Boo my friends and they only had two out of the four Halloween donuts. The lady said they had them in the morning but sold out. I asked her if they were making more Halloween donuts and she said, "No, they had them in the morning and that's it." I asked where there is another one she said Ontario. When you run out it's always a rule to replenish your product, unacceptable and Krispy is ok to lose business. That's ok! I went to a local donut shop "Ravens" placed my order and as is well. read more

Nobody greets you anymore when you walk in the business. Poor people and Krispy Kreme pass me by and didn't speak. But then when I was having a question about something one jumped in, I said oh no, you don't get to speak now. You saw me you may eye contact with me and you didn't speak. This is a business. I just don't get how the lady Catherine was extraordinary. Her energy was the bomb donuts is $3 for one dozen and least they could smile. At least the lady said oh she's on the break. That's why she didn't speak. You walk right by me and you didn't speak and then don't jump in my conversation and you didn't even acknowledge me the manager didn't even speak walk right by me. Things are just too expensive when you go in the place and they don't greet read more

Picked up my Happy Birthday Trio original glazed donuts and love my donuts! Personnel very nice and pleasant to speak with. Very friendly at window and looks shiny and clean inside. read more

Terrible terrible service at the front counter, we asked about the wait time if they made some donuts that weren't in the display and he said we can't make them in a rude tone. Much harder to describe over this review but the young man working in the front has no customer service skills and was an asshole. read more

This location has gone down hill. They don't deserve 1 star. I went last night and the glaze on the donuts was watered down, I know this because I used to be a manager years ago. The donuts also have a strange taste. This location needs a quality check from corporate. They are terrible here. Donuts are always hard not soft. Extremely poor quality! I will not be visiting this location again! The current manager should be terminated IMMEDIATELY! read more

The workers here are so sweet! I've never had an issue with them :) they're also incredibly helpful and provide excellent service. I will say the donuts here aren't my favorite, but like that's not a big issue cuz I only come here to get free rewards read more

Service sucked. No glazed donuts . What KKD doesn't have glazed ??? Apparently this one.

I love Krispy Kreme donuts. Too bad that every time I go here, they never have the donuts that I want to order. It never fails; I ask for a specific donut on the menu, and they respond: Employee: "I'm sorry, we don't have any of those right now, would you like .....?" Me: "No, but I'll take .... instead" Employee: "I'm sorry we don't have those either" Me: "What the deuce?" I will say the employees are always nice and courteous, it just sucks that I can't get the donuts I want. I guess I'll try again this week. Wish me luck. read more

Came at 5:30 am and there was a crate in the drive thru. Walked in and was told I had to wait an hour for a dozen glaze. This morning sucks. read more

Krispy Kreme - Came at opening and I was told I had to wait an hour for a dozen glaze. - Donuts Near Me - Victorville, California

Terrible service was in the drive thru for like 20 minutes but i still devoured those donuts

The workers are extremely lazy and the donuts are never hot. I have went during hot light hours 5 times, the donuts have never been hot and the light is never on read more

Yes, the donuts are sweet pillows of deliciousness. However, I cannot reward them a higher rating due to their snail like service. There were only 2 other customers in line ahead of me and I still stood in line for about 10 minutes. There is no sense of urgency here. When my turn finally came, the young girl with the red eyeshadow, completely ignored me, got herself some coffee and left. Like um ok? I know you saw me standing in line. Rude! The older lady who helped me was nice, but again moved super slow. By the time I paid for my donuts and milk, I was just exasperated and wanted to gtfo already. Not sure when I'll be back again, but at least I know what to expect for next visit. read more

Krispy Kreme - Donuts Near Me - Victorville, California

This location really needs to step their game up. For the longest time they never turned their hot light on. I thought the owner must be a real fool for that. Today they had the hot light on, lines were long as expected, but they ran out of regular glazed. They offered mini donuts instead. They were freezing cold as if they had been refrigerated. Conveyor belt was running but there was nothing on it. So now their turning the hot light on to get more customers but selling cold donuts. read more

They always have their 'Hot' sign on, which means the donuts are always fresh (it's not LITERALLY ALWAYS on it just feels like that since we ALWAYS get fresh donuts). They tend to you quickly whether in store or the drive thru, if there is a line in the drive thru it tends to move pretty quickly. I have the app (sign up with your email and add your number to get points) you get rewarded for every donut, dozen, and coffee purchase. It's pretty sweet, literally. who doesn't love a good Krispy Kreme make this a stop whether you're a local or are just driving thru off the 15fwy. read more

Mouth watering. delicious. very sweet. We love coming here and watching the donut process. The customer service is a hit or miss. I once had one employee on her phone and I another employee that I absolutely loved who went and got me a very fresh hot jelly filled from the tray in the back. The price is slightly high but you are paying for the quality and name. Ps if you take them home heat them for 8 seconds in the microwave (game changer)! read more

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Good coffee and best donuts around! Drive through is always fast and costumer services is terrific! Highly recommend!