I recently hired an agent from Gucciardo Real Estate Group, Guiseppe Tropiano, to sell my house in…read moreAlbany and had an absolutely terrible experience with him. He disregarded all of my requests and broke clear agreements which had been made before hiring him. He was aggressive and applied maximum pressure and threats to get his way, which a sales price far below the true market price. He was only after a quick buck without doing any work. Beware of this guy. Do not trust him. A company is only as good as the people they hire and Guiseppe's behavior is a reflection of the culture of Gucciardo Real Estate Group. You have been warned. This is a true review from an actual verified customer.

I agree Anthony does great work. He's the one honest person in a sea of questionable real estate…read moresalesmen and saleswomen in Albany, all seeking to get rich and do it quickly. I'm very afraid his business will suffer due to the recent class action that effectively eliminates the role of "Buyer's Agent". If the seller won't pay my agent, I'm going to be forced to cut him loose. That's how most folks think.

I agree with others on this site who think this company and its agents are just a property mill. I…read morehave bought several homes and the experience with Howard Hanna, agent: William Hannon in the Schenectady area, was terrible, the worst. I finally stopped working with the agent and refused to talk to him since I could not believe anything he said. He did not provide appropriate comps, I had to go to an agent friend of mine to determine a fair bid, additionally he failed to included requirements in the contract! He also tried not to have me attend the final walk through, saying those famous last words: "Trust me"! Run run run away, don't walk!!!

Their agent, Mary Kay Flanagan, managed to take three days to write up our offer and did it wrong…read morenumerous times, and then we lost the house to someone else. She got the county wrong, our name wrong, and then said she sent it via email for us to sign but we never got it. It was all a ploy to delay the sale to get a better deal. No customer service whatsoever,definitely shady, and probably illegal. I would NEVER use them.

This company is definitely NOT "Prime" when it comes to their properties or agents. Prime property…read moreequates to the most desirable, but this is not reflective of their property. Like many other realtors who defraud consumers and lie about the true conditions of rentals, this was no different. On the day I moved in, I discovered there were no screens on the windows, only 1/2 screens on top. With open windows where there was a 1/2 screen, there were gaps that allowed bugs to come in and I was forced to keep them closed. I was told before signing lease that a new a/c unit would be installed that same week. I signed the lease and the unit was not installed that week. Almost a month later, after pressing the landlord, it was installed. Maintenance informed me that the a/c unit in my apt was 50-60 yrs old. It was horrible! Temperatures reached higher than 88 degrees in the apt and we had to leave during the day. I was told I had use of a washer and dryer, but that is false. Although the washer is usable, the dryer is 40 years old and does not dry. One must dry two cycles to dry one load of clothes. On the day I moved in, I also noticed there was no power to the stove. I sent an email to the landlord and mentioned the screens and the stove. I offered to "re-screen" the screens if they were available, and I would do so at my cost if they were available. I received a response from my landlord, threatening to evict me, even warning me that she still had people calling on the apartment. Although I was not "complaining", she said she hoped she wasn't going to have constant complaints from me. A few days later, she called me, yelling at me because I made a "Move-in Checklist" and provided her a copy of it. The marked the floors as "dirty" when I moved in, just as I did other areas. Although I prepaid my rent for two months, after one month the landlord sent me a text msg demanding rent. I responded and also mailed a copy to Coldwell Banker Prime Properties administration. The landlord began discussing my private business with other tenants in the building, even reading my emails to them! This is unacceptable and illegal. As a Tenant, I have a right to inform a landlord of issues needing to be addressed with the property that I am paying for. A landlord who threats tenants because they report problems is in violation. This horrible landlord told me I should have had "common sense" to know why the stove had no power. Maintenance responded to the matter, yet did not know how to resolve the issue until he pulled the entire stove out from the wall and saw that it had not been plugged in when it was installed. He had a bit of stuggle trying to pull it out. The landlord said I "should have known." Coldwell Banker Prime Properties is a horrible real estate company to do business with. They are unprofessional and breach the confidential information of tenants and this particular realtor is the absolute WORST I've ever known. She even made insulting remarks about me to other tenants.

I am looking to move house in Schenectady. Coldwell Banker Prime Properties (hereinafter CBPP) has…read morea co-op share listed that is as close to perfect as one could want, and my wife (not readily convinced) concurs. I put out the word and the first respondent was a Ms. Frith of CBPP. I had not registered the fact that CBPP was also the listing agent, possibly a mistake on my part. I arranged to see the apartment that was part of the co-op share, and it was indeed close to ideal. The price was consistent with our means and we found a compatible banker -- not a small matter in rural parts, where co-ops in particular are intellectual mysteries. We are ready to make the offer. Ms. Frith sends along a document for me to sign and return with a check for $1,000. It is a contract to purchase real estate. A contract -- not yet vetted by my lawyer. To purchase real property -- but co-op shares are personal property, a very different kind of deal. Alarms are flashing. I ask a competent attorney; he is puzzled. I tell Ms. Firth this is wrongheaded & mistaken, even sending sample co-op share sales contracts and steps that take place before that stage. Ms. Frith tells me she doesn't know, but that Patsy Whitney (who admits she's never done a co-op deal, also true for the rest of the office, per Ms. Frith) wants it done this way. I am increasingly leary of this full court press and walk away. I have since made further inquiries. This is the second time this property has been listed, and it has been on the market for about three months -- surprising given a very desirable address and some very real plusses. It appears that Patsy Whitney, the listing agent, has put too high a price on this co-op share. The median price per square foot in that area is $85 (range $70-$100); she is asking $110. Moreover, co-op shares are notoriously illiquid; this is particularly true in the Capital District, where most banks will not make a purchase loan on them, and this negatively affects the market price. Finally, market prices, particularly in that part of town, are depressed, likely to stay that way. In short, the real patsy here is the guy trying to move this property. Ms. Whitney has promised him a price he's not likely to see, and Ms. Whitney's associate, Ms. Frith, appears willing to accede to this dubious promise. In aid of this, Ms. Frith -- ostensibly representing my interests -- allowed herself to be suborned by Patsy Whitney and other senior colleagues at CBPP. These two sought to pressure me into a deal -- Ms. Frith in this instance doing so while ostensibly being my agent and supposed to be acting in my interest. Fortunately, even in my dotage, I am not quite so foolish where money is concerned. Two observations: The Coldwell Banker name was once a brand of impeccable real estate brokerage practice. I grew up on stories of deals done back when the firm was a model of how to broker commercial real estate. Clearly, CB's Prime Properties franchise in Niskayuna, fronted by the Whitney and Frith women is destructive to that once proud brand. Wisdom suggests, if CBPP is one's choice as an agent, one should hold them on a short leash, to be sure the firm's staff really does act in the patron's interest, not just that of the agent. Having good legal counsel at every step is prudent. The horrible part from my perspective: If the trustee for the owner had an adroit agent, I would gladly find the right price with him -- even perhaps a (modest) premium above market.

We hired this company a few times, and each time they did such a wonderful job! Our house never…read morelooked so clean before! They are very thorough, attention to detail, flexible and polite.

Was all set to clean our home. Interviewed him and even sent a cleaning check list in Spanish for…read morehim to read easily. Spend hours on the phone with them organizing the schedule. Then, at the last minute, he left us high and dry. Stay away.

Indigo Sky Construction deserves the highest rating - they do an all-around top-notch job of making…read moreproper estimates, working through the details of how to do the job, and being highly competent and thorough in all of the different tasks that go into completing the work from start to finish. Rae and Angie and the rest of the crew are a formidable, well-rounded business team who know how to get many different kinds of projects done to the highest level of satisfaction for the homeowner.

From the owner: We pride ourselves in the quality of work that we do as well as our attention to detail and our…read morewillingness to work with customers.