This salon has been at 414 pearl street for over 10 years, and I've been going here since day one…read more The staff is super friendly as soon as you step foot inside, to when you leave. The stylists make sure that you leave with a smile on your face. I definitely recommend this salon to everyone !! You will not be disappointed !

Love my haircut from Spiro- he knows how to manage my fine and curly hair. Nothing feels better…read morethan a high quality cut that looks great even as it grows out. He's my new "go to" guy. The salon itself is lovely.

Spiro at Civello Oakville has been cutting my hair for many years. At times I have tried other…read moresalons / stylists but I always revert to Spiro. He knows my hair texture and how to cut, shape and style for the most flattering look. If you are looking for the best he's it. The salon itself is top notch in all respects.

Augusto is my stylist. The experience I have had with him is amazing. He sure knows how to cut…read morehair. Please stop by and see him. You won't regret it. He's great.

Owner stopped caring- he's talented but doesn't use it anymore. He opened another location and a…read moreschool and I watched him upset 20 year clients and not give AF and talk poorly about them after they were gone. Used to be good - if expensive. Upcharge for having an extra inch of growth on root touch ups. He doesn't care about satisfied customers anymore. The products sold in front even went downhill.... Sad Never complained there myself cause I'm not naive I know he would do nothing about it these days. I just witnessed this decline over the past 17 years. I reccomended this place to friends and family years ago. At least 5 people I know started going. My gram had a standing apt every 6wks. They all stopped going. Every single one. Took some longer than others. To me..That says a LOT! Independently they ALL stopped! Those people don't even speak anymore, so it's not like they huddled up and decided to boycott I was happy to pay 500 for a great cut and colour. Now? Hahahahaha noooo, not for that attitude - lack of care, dismissive.

The same exceptionally skilled, professional colourist/stylist team have been keeping me super…read moreexcited about the FABULOUS results they achieve for me each & every visit over the past several years (I've been a client for 13yrs!) I never leave disappointed. Apologies in advance...I won't mention their names because I'm selfish & don't want them booked out when I need them;)! But not to worry, after years of attending this salon, I've seen the GORGEOUS results ALL of their team members are CONSISTENTLY producing. You want "REALLY GREAT HAIR"? Run, do not walk to this superior salon. You will not be disappointed....seriously people. Just do it.

Can I just say how much I LOVE Emily. I've been coming to Keora for the past year or so to get my…read morebalayage done. Although Stephanie did my first balayage, I wanted to go lighter, and I've since seen Emily for toner, a hair cut and balayage. The salon is super welcoming and they're very good at accommodating your schedule. I've been able to book appointments online, and they make sure I've booked the appropriate service as their online booking can be a little confusing. You can also contact them through Instagram, which is really convenient for me. The balayage cost about $250 the first time, and around the same the second, with 2 toners, blow dry and about 4.5 hours of effort. It wasn't quite perfect when we finished, since there was a bang piece that I wanted to be dark instead of coloured, and Emily made sure I had an appointment booked so she could fix it (for free!). My hair is beautiful, and they've done such an amazing job. I've gotten so many compliments. The price is quite reasonable for the location and fantastic work, I would definitely recommend this salon for anyone looking to get their hair coloured! Thanks Emily!!

All I can say is wow…read more We moved to the area 18 months ago and I had yet to find a salon for my colour highlights and cut. I tried many local hairdressers before I found McKinnon here on Yelp. I went yesterday for a colour highlights and blow dry. The colourist was amazing. Very much looking forward to going back in a month. Their attention to detail is wonderful and everyone there bends over backwards to make your stay an amazing experience.

Second time back - Hair cut and colour by Monika! She's a treat, such a lovely girl and she knows…read moreher stuff - very professional. My hair looks and feels great. I told her what I was looking for - my hair is curly and thick - and she totally got it. She's a creative soul for sure we will have fun with my hair and I'm looking forward to it. The vibe of the salon is friendly and relaxed. Highly recommend.

I had a very disappointing experience at this salon, both with the results of my hair and, more…read moreimportantly, the unprofessional conduct of the owner, Dee. I originally booked a consultation for a warm honey balayage with another stylist, but Dee ended up doing my hair. I wasn't told why, but I didn't mind at first. However, from the start of the appointment, things felt off. I explained that I wanted a balayage for its soft, blended look and easier grow-out with my dark hair. Dee responded, "I think I'll do babylights." I trusted her judgment, assuming babylights could achieve a similar effect. Unfortunately, the result was not at all what I asked for. The highlights were streaky and yellow-toned, with two very bold, chunky money pieces at the front. I was charged $300 (+ a $50 tip) and rushed out without being shown the back of my hair. I later emailed Dee with my concerns. She acknowledged them and scheduled a correction. During this process, I also received chaotic and unclear texts from her, which made me nervous, but I wanted to give her a chance to fix it. For example, I was sent ideas that did not look like the balayage photos I showed her, so I tried to politely explain what I wanted. The follow-up helped slightly, she toned the money pieces, but the overall colour was still streaky and unblended. I wasn't even given a rough blow dry; I was sent home with soaking wet hair, making it hard to assess the results until later. I followed up again, requesting a partial refund since I would now have to pay for a root blend elsewhere to correct the work. Dee declined. What really shocked me was when she later responded to an Instagram story of mine to say the hair didn't look nice and she was "shook" when she saw the photos. This felt incredibly unprofessional and rude, as I posted what I thought was a nice photo. She insisted that I come in for another fix, but I declined as I had already made three separate trips (including the consultation) from Toronto to Waterdown. At the end of the day, I know it's just hair and I'll get it fixed elsewhere. But the whole experience, from the poor communication and rushed service to the unsolicited personal messages and unprofessional comments, was deeply frustrating. I also asked her to stop texting me and she didn't respect this request, as I just wanted to move on and have it fixed elsewhere. As a final note, I was also uncomfortable listening to Dee speak negatively about former employees and "Waterdown moms" during my appointment. It did not create a welcoming or professional environment.

Fantastic place and staff with great service and atmosphere…read more Loved my expierence and will be back again.

I am really not one to leave a bad review. But I am so absolutely shocked by my experience at this…read moresalon. I won 2 gift certificates to get my haircut with a specific stylist. I called to book an appointment but was so happy to find out they could squeeze me in that day. I also found out this stylist had 25 years of experience and has been there since they opened - so I felt confident she could do what I wanted. To start my hair was quite long with my roots (dirty blonde) having grown about 10cm out that then went into a light/copper orange colour. I asked for my hair to be cut my shoulders and to blend coppers with blonde throughout my hair. I showed the stylist a few pictures of the exact hair I wanted. (picture below) She then suggested I blend my natural colour into it as well. I was a little hesitant but I trusted her opinion. We had a few moments where she asked me of a specific colour or technique that I said no to. I did not want white blonde in my hair and I wanted it all blended "Naturally" or "evenly".During this time she bragged about how healthy my hair was (relevant later). During this process she dropped a massive blob of highlighter onto my jeans which then stained them. When we finally got to the end and she had rinsed my hair - I started to cry. There was white blonde streaks with a dark brown/black and also just maroon/red colour throughout. There was no resemblance to what I had asked for and the streaking was horrible. It was carelessly done and did not look good.(I've attached pictures). Another stylist tried to help by putting red toner on it which only made it pink. After this, I said I just wanted her to finish cutting (that part seemed to go well) and blow dry and then I wanted to leave. She insisted I come back in two weeks and she will fix my hair because it is so unhealthy and damaged that the colour didn't sit right. Which completely contradicts everything she said before. (Got my hair looked at by someone else and its healthy). She then insisted the dark colour was my natural hair colour... my hair is dirty blonde. She then tried to get me to come to the colour room where we can "fix this" she said. But at this point I was so upset that I wanted to leave. I didn't feel comfortable with her touching my hair again. So we went to the reception desk and it took me another 45 minutes to get out of there. There had been a miscommunication about me being able to use both my certificates (Which they had said I could in the morning). During this time the stylist had been giving me death stares and insisting she did nothing wrong. I said I would pay for the haircut but not the colour. I also didn't want to get it fixed because I felt so uncomfortable there. The real MVP at this salon is the young lady with the short curly red hair. It was getting intense with my stylist at the front desk when this young lady walked by. I asked for her to come over because I was feeling uncomfortable. The stylist started to raise her voice and be nasty to this other staff. But this young lady remained polite and stood up for herself. She then took over and helped me sort out paying. During this time the other stylist kept coming back to give me glares. I'm sorry to leave this review but really I am in shock at her behaviour.

Followed Jamie Violo here from a previous studio that he worked with. He's a GREAT stylist - I…read morealways love his input on how to cut my hair, and always leave feeling refreshed and definitely a little more stylish than when I went in. He's personable and friendly and upbeat, and conversation always flows. As for The Studio - all the staff seem very friendly and welcoming. Very spacious, with a large waiting area, comfortable shampoo chairs, and comfortable chairs when you get your hair done too. I had a great experience, will definitely return.

Have been coming to this salon for probably over 10 years now, and I have always had amazing…read moreservice. Sophie, in particular, has been doing my hair for the past couple of years and she has always done phenomenal work - whether it be all over colour, highlights, a cut or just a wash/dry. Also huge shoutout to the rest of the team as well - everyone is super friendly and welcoming. :)

If there were zero stars I would rate this salon a zero. Firstly, at the Appleby Location there is…read moreno receptionist so it is hard to book an appointment. The hair stylists or estheticians answer the phone. When I called Philip the owner personally about this concern he booked my appointment for a manicure and pedicure. When I arrived at the salon at my appointed time I found that only a manicure appointment was booked. This; as a birthday present was extremely disappointing. I checked on the website to check their prices and it was erroneously advertised as $70.00 online. I brought the exact amount of cash. Therefore; I did not have the amount needed and was told that the prices were incorrect on the website and had not been corrected. I am extremely disappointed in the way this establishment conducts their business. I am very appalled at the treatment I received from Philip the owner who represents his business. This soured my birthday which should have been a joyous occasion. Barb, the esthetician is very professional and so are the employees that worked there,

Hneriberto (sorry if I mis spelt your name my man) has now done my hair 2x in 3 weeks. 1st cut;…read morebooked an immediate 2nd. Went today 8-25-21 @5:50 (he stayed for me) and he exceeded my amazing previous cut. 3 compliments in 2 hours(so far). We're sticking with this style HB. Master Barber. Friendly staff, expresso, cookies. Price = amazing. You literally get pampered for $38. hair wash/head massage . Then cut, style, moisturize and neck shave. Can't say enough good things about this mans character and his masterful craft as a barber. C U guys soon. Book him......but leave me a spot. 5 star all the way. Myer Lansky :)

An excellent experience! I didn't want to go but the entire experience was top notch. I felt like a…read moremillion bucks when I left.