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    Koss Creative Brands

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Koss Creative Brands

    Clothing printing

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    fab'rik - Columbia

    fab'rik - Columbia

    5.0
    (3 reviews)
    $$

    Update 8/17: The owner of the store reached out with her personal cell phone number. We talked at…read morelength about the incident today and she was sincerely apologetic. I declined any special treatment, as that is not what I'm looking for or intended to receive with my review. I increased the 1 star to a 5 star based on the quick response and the concern about my experience. After speaking with her, I will give this place another chance. Original review: I've never felt so unwelcomed while shopping for clothes. I walked in WANTING to spend a few hundred dollars because I needed a cute last minute outfit for a bbq. One girl said, "hello" and literally she was the only one. A lady employee crouched on the ground to find something for another customer next to me, blocking me from moving forward and didn't say anything. Nothing. No apology, no offer to help, nothing. It was an awkward silence while I waited for her to finish. The girl who said hello, asked to start a dressing room for me, but never came back to me to tell me where the room was. I figured it out by the dress hanging on the door. I needed another size in a dress I was interested in, but no offered to help. Not while i was in the room, and not even when I got out of the room. I figured I would just get it myself. They had maybe two other customers in the store at this time. As I was walking towards the rack to look for the correct size, I saw an employee about 2 feet from the rack I was walking towards. She looked at me with no smile and walked away. Didn't say anything at all. While shopping around, they offered another customer drinks, but didn't even acknowledge me. I wanted to give them the benefit of the doubt, but that was absurd. I spent about 20 minutes in that store and walked all the way around and had items in my hands to buy, but I left them. I don't like saying that people are discriminative, but I am hoping that my race didn't have anything to do with this situation. This was my first and last time in that store. It's unfortunate because we live right down the street. Also, unfortunate for them because I'm about to meet 40 army wives or service women who all just moved to the area at bbq.

    My wife loves this place. She has shopped at the location in Atlanta and so happy there finally one…read morein Columbia. Very nice staff. The owner was very friendly and welcoming. She will be back a lot.

    Ross Dress for Less

    Ross Dress for Less

    2.2
    (9 reviews)
    $

    I was on the hunt for decorative pillows for my living room so i decided to take a look around in…read moreRoss. This is a store I haven't shopped in a while so instead of roaming the aisles in Target I figured why not try a new place. Hmm, I would have to say even though it has a great selection of items this is definitely a store I would reconsider shopping and here's my reason why. Not enough registers, the line was too long! I asked a customer associate a question and she acted as if I was bothering her by saying "what" instead of, how can I help you? She had a really bad attitude. When I said thank you, she just grunted and walked off. At the register I spoke to the cashier by saying hello, she looked at me and did not speak. I could tell she was tired but the behavior was still unacceptable. Totally rude customer service! This experience was not a pleasant shopping experience that I enjoyed and I will not return.

    Ross has some amazing deals but customer service is poor. I have run across a few good managers,…read morebut not many who really care. Customer service over the phone is the same. If they have attitudes, the employees will too. Their policies are also a little outdated for the time. I was 2 days over the 30 day return policy, but I had the receipt. They wouldn't assist me without my ID. WHY??? I had my receipt and the original card used. The sad part is that I went to another location and the manager assisted me. What happened to going above and beyond for the customer. I was returning a $15 item from a receipt with over $200. Needless to say but Harbison Blvd lost a customer.

    Koss Creative Brands - menscloth - Updated June 2026

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