Best dermatologist I've ever had, helped me finally get control of my eczema. Excellent med spa…read morewith knowledgeable and very kind employees

I'm overjoyed to say that I've found my new local med spa and dermatologist!…read more I had become quite addicted to getting monthly facials which, at a med spa is an entirely different experience. I love getting oxygen facials and a variety of others that I just discovered last spring when I signed up for a subscription plan at the spa close to home in New York. Upon moving back to NOLA, I searched Yelp for a med spa with a subscription plan and immediately made my appointment. A subscription plan is nice because going monthly is key to keeping your skin in tip top shape. Admittedly I haven't done much more than use good products throughout my adulthood but now I'm a believer! I also get the occasional laser Genesis treatments (evens skin tone, erases fine lines et), which Hickham has here as well. It's the least invasive laser (honestly, I always think lasers hurt) and leaves you positively glowing. My appointment was with Dawn and she was great! We did dermaplaning and the laser Genesis and I left loving my positively dewy skin. No downtime with Laser Genesis either. Hickham offers two kinds of subscription services, one for facials and one for laser treatments and microneedling (which is a little scary for me but I may check it out eventually). Both plans get you discounts on other products and services at the spa. I also visited with Dr. Hickham for that oh-so-crucial full body scan, which was quick and easy. I'll definitely be going back to her if and when I need to as she made me feel super comfortable. I'll be back regularly!

I recently had shingles on my face right by my eye, I called the day of and they seen me asap!…read moreDoctors, nurse and receptionist are all very nice and very clean place. Definitely recommend

I'd you need a Dermatologist, this is the place to go…read more From Dr Russo, to Peter and Bridgette, they are all so nice and caring. We have been going here for 15 years and they always take care of me and my family. Give them a try, you won't be disappointed.

Last year, I underwent a CO2 laser procedure with Dr. Diane Trieu. She gave me minimal information…read morebeforehand--emailed instructions arrived less than 48 hours before the procedure--and she downplayed its intensity and risks. There was no mention of the need for antibiotics or the potential for a severe reaction to the aftercare sunscreen she provided. Her instructions told me on day 3 that if going outside, I must apply sunscreen. I followed these instructions using the sunscreen she provided, and 4 hours later, I got a severe contact dermatitis reaction, triggering 2 months of painful blisters and an infection that left me with a permanent scar along my jaw. Red bumps still appear randomly on my cheeks--something I never experienced before. Turns out you should not use sunscreen on a fully ablative face for at least a month because sunscreen is made for the epidermis. Worse, I learned that the sunscreen she recommended had been flagged in national studies, including a recent segment on The Today Show, for safety concerns. I now understand that not all dermatologists stay current with research or understand allergen profiles in the products they recommend. If you're considering any cosmetic skin procedure, especially those involving ablative lasers, please have a thorough consultation, review the risks in writing, and research the products prescribed to you. I trusted Dr. Trieu with my face--and I deeply regret it. Every time I look in the mirror and see this scar or the red bumps, I think of Dr. Trieu.

Been here several years on and off. Dr Trieu and staff has always been very nice and courteous. I…read moredrive from Slidell to marrero to see dr Trieu

I've been coming here for treatments for a few years at this point…read more The staff is very polite and helpful. Dr. Coleman is extremely knowledgeable, great with patients, and his treatment plan really helped. I've also found their pricing to be very reasonable compared to what I've seen others charging out there.

Dr. Kyle Coleman and his staff are amazing! Everything was so smooth and easy! They explained…read moreeverything as eased any concerns, which there were none!

I had to go to the dermatologist for the very first time and I got referred to Dr. Walker. It was a…read moresmooth process. He was warm, friendly, and put me at ease. The review of my skin was professional and non-invasive. I felt well cared for and well treated. He gives you the time of day and isn't rushing you out.

Dr. Jones is a wonderful doctor. He is thorough, smart, and kind, and he takes his time during…read morethe initial appointment and also follows up with his patients.

Charged my credit card over $750 after receiving my $100 consult. Also, the consult was covered by…read moremy insurance! Obviously disputing with credit card company.

This is an amazing group. I've always had a great experience with every visit over the last 10+…read moreyears. Dr. Jackson is my regular doctor but have also met briefly with Dr. Hooper when I had an unscheduled need to see a Dr. at Audubon. The staff is wonderful, and the other non-doctor professionals in the office know their stuff.

A referral was sent in. I was informed someone will be in touch with me .it's been four weeks weeks…read moreno one has reached out from scheduling. I really don't wish to proceed further if this is the buisness practice for this clinic. Very inadequate clinic I don't this I wish to be another one of their statistics. I will proceed elsewhere.

My 16 yr old went here. They tried to pop her pimples with a gloved hand on her face and didn't pop…read moreone. Then they got out a black light, ( looked like something we decorated our rooms with in the 90's ) plugged it in by her, and then moves it in front of her face for a minute, I think, could have been 3. ( They had a sad kitchen timer to let them know when time was up.) Then they prescribed her like 5 different things, all harsh on her skin. Then bill came in, that was the funniest part. Charged me about $240 for her facial ( trying to pop pimples on her face) and around $240 for her ( can't remember what they called this one, but I think it was like a chemical treatment ( the black lights from the 90's, swiped in front of her face for 1-3 minutes ). Probably gonna call BBB on them.

I had an appointment to get a cyst removed. The appointment was scheduled for 11am and they told me…read moreto arrive 10 min early for it to fill out forms. Around 11:30 they called me back. The nurse got me situated and left. I made her aware that I was nervous. She didn't come back for another 30 min and surgery finally started at noon. The doctor and assisting nurse were nice but I was so nervous and would have not liked to have waited an hour

Dr Turegano And the staff at Sanova dermatology have been there for everything that I have needed…read morerecently. I sent my husband there for a granuloma that was bleeding constantly, and after he saw Dr. Turegano it looked like there was nothing there before. I have sent my mom there for check ups because she has a history of melanoma, and she only ever has positive things to say about Dr. Turegano. Today, her staff managed to fit me in to see her because I was having a reaction to adhesive from dressings due to wound care from a recent breast reduction. I always appreciate Dr. Turegano's opinion and perspective. It is always very helpful.

If you are looking for anything relating to skin at Westlake Dermatology, (or anywhere in Austin)…read morethe only person to see is Dr. Kyle Coleman; he is the best there is! He is an actual dermatologist (not a nurse or an aesthetician (sp?) and does all of his procedures himself...I love that! and let me tell you why... I had some serious health issues that resulted in major unwanted changes to my skin. Because he is a physician, and also understood my underlying health issues, he helped devise a short and a long term plan to help me return my skin to what someone 10 years younger than I would be proud of! Before Dr. Coleman, I had tried the approach of just trying the latest laser/machine/fad to try to fix my skin. I would buy the recommended number of sessions for the latest machine and a very nice nurse/aesthetician would administer the latest treatment, but that was it....but I was never happy with the results. And I think it was because I was trying to fix isolated areas instead of having a dermatologist take an overall approach. Having Dr. Coleman put an overall plan (which for me included laser and other things) together made the difference for me, he was able to monitor my progress and then make changes to things if we needed to... Not to mention he does the best botox! I love having a dermatologist that I can go to for everything. I have been recommending him to everyone...hopefully he won't get too busy!

I have seen Dr. Kyle Coleman four times now and he is absolutely AMAZING! Probably, one of the…read morenicest cosmetic doctor's I have ever met. A little background...I had surgery in Kansas City on my face to have two scars removed. When I moved to Austin, I was referred by my plastic surgeon to Westlake Dermatology. Immediately, Dr. Coleman made me feel comfortable. He listened to my needs and took the time to explain every option that was best for me and what I wanted. He offered laser treatments and steroid shots (to name a few) just to make the scars from the surgery look and heal faster. And, he didn't ask me to pay for it. He wanted to do something to help me feel better about having two ugly incisions on my face and that was so kind. Immediately, I could tell he wasn't there just to make the most money or sell procedures to make you look like everyone else. It is very obvious that he wants to help people look and feel their best. Every procedure I have received from him has been perfect. What I value most about him is he consistent in his actions. He is a honest and genuine doctor. One with integrity. One you can trust. For me that speaks for everything. I highly recommend Dr. Coleman to anyone! He truly is the best!

Dr. Wiltz is the best!! She goes into depth on every explanation she has and listens to my…read morequestions and concerns. At the same time she does not your waste time in the waiting room! I have gone to her for eczema, rosacea, acne, mole checks, more urgent matters and she never disappoints.

I went for a brief visit regarding a thumb nail. Told them I don't have insurance, paid $95 at the…read morecounter and confirmed I would not be receiving an additional bill. Guess what I received in the mail today-- an additional bill for $134. I have called to dispute this. I will revise the review if they fix this. Otherwise it's a fine office, but they need to get this stuff handled.