Big thanks to Dean and Mandy at Glacier View Glass. Showed up in early afternoon with a destroyed…read morewindshield on my Super Duty. They were able to order in the windshield overnight and install it the next morning. I was out of there by noon. Thanks also for the interior clean up and the new wiper blades.

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

We provided details of our remodel projects along with photos through the website. After 6 days…read morewithout contact, we followed up with a call, were placed on hold twice with music on maximum. Transferred to Todd who was not prepared and wanted us to start from beginning. We suggested he obtain the information which the receptionist who confirmed it was received, then call us back. He blamed it on a Monday, was arrogant and rude, asking what we wanted. We cancelled the inquiry and thankful that we did so. Our project was $25-30K.

Brought my truck in first thing this morning to have a rock chip repaired on my truck windshield…read more They had me in and out within 20min! Very kind and speedy service - I would recommend to anyone who needs windshield repair and I will definitely go back if I need any other glass related services. Thanks again!

Lloyd is super nice guy. Knows his stuff. But his front staff lady, super rude. We ordered a…read morepart and were waiting for a quote on a window for 6 months. She never did call us and so we stopped in several times to get an update. She called us impatient because they are "sooooo busy". Terrible lady. Unfortunately, we were going to use them for a bigger project but decided to go somewhere else. I guess we are small change to them and customer service does not matter. Terrible experience.

We bought all our doors and windows from BF Glass about 10 years ago. I just called and spoke to…read morethe new owner about my exterior doors - I want to screw a shade with a valance on the inside of my door to keep out the morning sun in the summer. He looked up our 10-year old order and let me know it was indeed safe for me to install a shade on the door that I purchased. So glad to have someone willing to look up old info to help out a past customer.

I spent over 20K on windows for a new house construction. Windows were delivered on time and order…read morewas complete. After installation we noticed a that the seals on the sliding doors are defective. Th trim was not installed properly and the screen door will not operate without catching the trim. I called and asked what the process is for getting this repaired. I was told to take pictures and email into the office. I waited a few weeks and no response. I called in and the owner came to my house and also took pictures and asked for additional information. I sent Vern the requested information and he said they would take care of this. Long story short after 4 months and numerous phone calls nothing has been resolved. Vern the owner will not return my calls. I now have a unusable sliding window. The owner of Bonners Ferry Glass will not take care of the customer after the sale. Very disappointed and I will let every one I know not to use Bonner Ferry Glass.

Hilton Glass was requested to replace a cabinet hinge along with repairing several other items at…read moreour home last summer. It's been several months and after several attempts to reach them, all without success, I'm providing this review. The hinge was taken to replace, but I have never heard from him again. I made one last attempt asking that my hinge be returned. On my own and after extensive research I learn the hinges are not available nor manufactured any longer. It's been 7 months and no response from Hilton Glass! I've requested the hinge be returned without success. Sadly I do not recommend.

From the owner: We have the experience and reliability to make your shower door perfect.read more