Jon from Shanks Custom Hardwood recently refinished our hardwood staircase treads and a connecting…read morehallway. We could not be more pleased with the results! Before, the staircase was worn and chipping. Sadly, there were even a few treads that had been chewed by our puppy. They were in really rough shape. The adjoining hallway was a totally different shade and we wanted to match the color to the stairs. Jon was able to remedy all of these issues and created a smooth, beautiful and durable finish. His expertise really shines through in his work. His attention to detail and methods are top notch! Additionally, he was able to come do the job in a timely manner for a very competitive rate. Would definitely hire him again!

We recently purchased a nearly hundred-year-old home whose original hardwood floors were badly…read morewater stained after years of being covered by carpet. Shanks responded quickly to my quote request and was even recommended to me by another company. We had to postpone our job by a few days after booking, but Jon was totally flexible and accommodating. He put in some extra hours each day to try to make up for the lost time, although it still ended up taking an extra couple of days past what we had originally planned. However, it was necessary due to the extent of the work that had to be done, and I'm glad he took the time to do it right. Shanks did an amazing job on our floors. They look brand new and the espresso stain is gorgeous. One entire corner of the living room had to be replaced due to extensive water damage, and now it blends in seamlessly with the rest of the floor. One of our other contractors, who saw the floors both before and after the refinishing, was highly impressed with the result, and so are we! The price was a little bit above the original quoted estimate (and I knew it would be because the original quote didn't include repair time), but it was still well within what I expected to pay based on online estimates I'd looked up. I believe it was very fair considering the extent of the repairs that had to be done and the quality of the finished work. It was an investment, but it was well worth it. I highly recommend this company and I love love LOVE my new floors!

My floors look beautiful! They were quick about responding back to me and getting it done despite a…read morebusy schedule. Great job!

I was contacted by John's wife to edit my review as it is hurting their business and given extra…read moreinformation, so I am writing a update. When I was there in April doing major repairs and remodel from all the damage a tenant did, the water damage to the wood floor under the refrigerator turned the wood black and lifted them from the floor, so since John had done the refinish job in 2013, I naturally contacted him. I liked John's work albiet he was not able to remove all the damage but did a great job nonetheless. I called him and he said he was very busy but would get out within a week to assess the damage and tell me what he could do. Then I never heard back. I left another 2 messages. By the time I did hear back I had already had to hire someone else, and presumed John was too busy or this was not a priority, which upset me since I was already a customer. Unfortunately I found out that John had injured his leg w a nail gun and went to the hospital, but that was after I wrote the review and had to pay someone else to repair the damage. His explanation was certainly understandable and I would never want to hurt someone's business if there is a reasonable explanation. However, my input here is that his wife or someone else who worked w him should have been calling his customers immediately (not wait for me to finally get him on the phone to find out what happened) to inform them that he would not be able to work for however long he needed to heal, I certainly would have understood. I have been in the hospital for serious injuries so understand how crazy that can be. But being self employed brings certain responsibilities if you want to maintain a good client base. His original work was beautiful and he did 3 coats on my floor, and gave me a good price. I was very happy with those results, so I would recommend his work.

They did an amazing job! So accommodating... very professional. I cannot recommend them enough! We…read moreare new to the area, I will be using Five Star for all our painting projects! Fantastic!

after the original contract was signed to paint the outside of my home virtually all communication…read morestopped. They would not show up and no information from the office as to what was happening and when the crew would return. They got to the point in the project that touchups were all that was left and I made the mistake of signing the check. Now they are not returning phone calls or showing up to finish the job. It has been 3 weeks since I was told they would be back the next day to finish touch ups and they have only called back once two weeks ago and said they would get right on the final touch ups. The crew made no attempt to prevent unnecessary damage to plants (some is to be expected). The crew left trash from the window wrap and empty paint buckets around the house. I will be willing to re-evaluate my review if they ever finish my house. I do not recommend this company!

After a friendly brainstorming meeting, Christo gave us objective information that included our…read moreideas. He then gave us four different options with quickly written bids. We were to choose from: Refinishing existing 1979 scratched and water damaged cupboards, replacing doors with painted cupboards, replacing doors with stained cupboards, and replacing boxes with stained wood of our choice. We chose to refinish our existing cupboards as we enjoy our layout, the doors are solid wood, and it was a great value. Old Kettle Road Wood Working went the extra mile to do an excellent job of refinishing with a darker stain, adding veneer to cabinet ends, building counter top supports, and adding trim to finish the job beautifully . They also refinished a room-dividing self and my cutting boards, rebuilt three drawers and replaced the base of the cupboard under the sink. I can't thank them enough for listening to what we wanted and carrying it out so excellently. I look forward to working with Christo again. Thank you LMK Flooring for the recommendation to work with Christo and his excellent team at Old Kettle Road Woodworking .

From the owner: Customer experience and satisfaction are of high priority for us. Whether rejuvenated or replaced,…read morewe can help make your house a home. We have an excellent refinishing and refacing process, using the highest quality HVLP sprayers and 2k finishes. Our cabinet shop produces dreams! Get in touch, you won't be disappointed! We do outdoor spaces, kitchen renovation, bathroom renovation. Ask about our Accent walls. We transform spaces!

Daryl and his guys did an awesome job fixing mess left behind by the other hardwood refinisher we…read morehired. If you're getting a bid call hardwood connections.

We called Daryl who scoped the work over the phone with clear understandable conversation and he…read morearrived the following week to repair numerous chips, dents, even a worm hole which turned into a large depression in our birch hand-scraped multi-tone stained floor. His fill solution nicely matches the surrounding areas with a durable protective result. Daryl was professional, friendly and provide valuable tips on care and cleaning which were simple and cost friendly. Would highly recommend for those needing work on their hardwood flooring. (Dave & Julie)

Timely, communicative and clean. Chase was wonderful to work with. Will definitely call them againread more

I had my wood floors refinished as well as extended. Chase and his team were professional and…read moremeticulous in their work. They introduced themselves by name, explained their process and communicated with me as they progressed. I was impressed with their keeping in touch with their boss and with his coming to the home to talk with them about adjustments needing to be made. The team got along well together, were dependable, and were responsive in doing follow up. I always was able to reach them and got a quick response. I would definitely use them again and would recommend Blackforest Hardwood Floors to others. Sandy B.