This company from start till the end has been horrific and has been the least professional company…read moreI ever used:
-1/ They used a subcontractor to do the removal instead of their own staff: guys did not have any packaging (they were supposed to pack our belongings), no uniform, were completely disorganized, and did not even have a form to list goods moved
-2/ When we received the goods, they were all humid, with lots of mould on our furniture, clothes & other belongings (it seems the goods had been somehow stored in a humid warehouse....). As goods were badly packed and protected, we also had s number of belongings broken.
-3/ 6 months after the move, we still had no financial compensation back from Junker. They don't reply to email. When we manage to contact them, they promise to come back the following week but never do. They also say they are waiting an answer from their subcontractor when we paid for a specific insurance directly with Junker (for no effect apparently, I am not even sure if they really covered our goods or just took the money).
Overall a non-professional and dishonest company that nobody should use.