Type of care - meds check. Office is always super pro. pharmaceutical refills - Type of care…read more Surgery (not just needed for points completion.

I was a patient at the james island branch of palmetto primary. I would not recommend this…read morepractice for any amount of money in the world. I was told that per the American medical Association. I had to see my primary care physician every three months. Turns out that was a lie. It was company policy not the American medical Association's policy. I was also told that I could do telehealth appointments once I moved out of state. When I signed on for my last telehealth visit, the office had no problem taking my payment. About an hour before my appointment was supposed to start. I received a phone call saying that the doctor could no longer treat me because I lived out of state. I ended up having to call the office manager and pitch a fit because they were gonna keep my money for the appointment even though it was their fault for not informing me that they could no longer see me. Do not trust this practice do not trust the doctors that run this practice. They are all about the money and could honestly care less about the patient. What an incredible disappointment.

I truly love Dr. Dawson. She is thorough and takes her time listening to you. She is…read morestraightforward and wants you to be the healthiest and best version of yourself possible. I appreciate all the staff and its always great to see Wendy at the front desk with her big smile and warm personality! I also love the nurse (her name escapes me at the moment even though I have been with them for years) but all around amazing staff!

Dr Dawson is amazing. She really takes time with her patients and you can tell she really cares. It…read moreis kind of frustrating to wait, but I know it's because she likes to take time with her patients.

Been going to Dr Redwine for general medicine since moving to Charleston 5 years ago. Great GP…read morewith high quality care. My experience with that office is always top notch and no BS.

I had a fantastic experience with these physicians. They had me in and out in a timely manner and…read morehelped me with every question or concern I had. Both the nurse and doctor I met were very kind and respectful about my situation. Very happy to be able to continue my time here. Dr. Weimer was very considerate and very gentle in his approach which I value greatly. He matched my vibe and made me feel welcomed. Hope that they can provide you with the same superb service and you as well can leave with a smile on your face.

The Roper St Francis network has always provided excellent care to their patients. I moved to…read moreSummerville back in 2005 and have been going to Dr DeBerry after a recommendation from a coworker. Her care for her patients is impeccable and I have followed her wherever she went. I have always recommended her to other friends and coworkers when they are looking for a physician and they have also held her in high regards because of how great of a physician she is. Dr. Deberry is very knowledgeable and is very friendly and patient. When I have needed to be referred out for other medical concerns, she has made great recommendations / referrals. She takes her time with you and does not rush like some physicians may do. She explains things in detail and you leave there with a good understanding of what's going on with your body. I highly recommend her for anyone that's looking for a physician.

Beware - There is a reason Roper St. Francis Primary Care has a D- rating by the Better Business…read moreBureau. I would not recommend going here unless you want to be taken advantage of and pay for things you did not ask for. Dr. Wallace at Roper St. Francis Primary Care took advantage of my college age daughter who simply asked for a well-women appointment that is covered by our insurance. My daughter first had to pay for a "new patient" appointment before she would even schedule a well-woman exam. During that appointment Dr. Wallace requested my daughter get testing for something she was already being treated for by a different professional. My daughter told her she was already paying a lot of money to have this issue resolved by a different professional. She assured my daughter she would label this testing as preventative care so insurance would cover it 100%. Well, she did not label it as preventative, so now we are paying $390 for a test my daughter did not even need in addition to $120 for a new patient apt that was totally unnecessary and my daughter still did not get her well-woman check. So she had to schedule a second apt for that. At her well-woman check, (which only lasted 10 mins because Dr. Wallace was 45 mins late and had one foot out the door before even walking in) Dr. Wallace mentioned my daughter's test results, which were completely normal and we already knew from my chart. However, because Dr. Wallace spent 2 mins talking to my daughter about her "normal" test results, we were charged an additional $113 because it was not part of the well-woman check, so we were charged an additional appointment fee for information my daughter already knew and did not ask for. I talked to our insurance company and the front desk at the doctor's office and they agreed we should not have been charged. However, when talking to manager, she refused to help us out or adjust any payments. So now we are being charged $623 for a well-woman appointment that should not have cost anything at all.

Finding a family doctor can be so frustrating, but I am so glad I found this office. They are part…read moreof MUSC, which is great. I like that they are a part of it because I don't need to worry about updating my information with each individual office or location I go to- they already have it! I get all of my tests, xrays, etc done through an MUSC location. Their online portal is really helpful and easy to use. The doctors at this site are awesome- they truly care about you and will do any and everything to get to the bottom of your issue. The front office staff are all so friendly and helpful from making the appointment, to checking in/out and with any billing questions you have later on. They always get me in as soon as possible, I never have to wait to be seen. No issue is too small to be seen.

I cannot say enough how much I appreciate this Practice. The front door staff is exceptional…read morejuggling between Patients, Office medical personnel, labs, pharmacies and doctors. They multitask between charts and the phone in an effort beyond anything I could do. I've been with this practice since 1988. There have been times I've had to call back because there are other patients other than myself. My wife has been ill for several days and when we went to the Roper Care it was a 2.5 hour wait. We had to drive over 10 miles in heavy traffic just to see someone. For the first time...ever...I stopped in because she was in need a medical attention less an emergency room. Unbelievably the staff realized the situation with a regular senior patient and took a look at her. She did have a medical situation that needed treatment. At the least I was hoping they could call the ER to get us up front. No. They took care of their patient. It is not something we will ask probably ever again. The entire staff is beyond reproach and should be the bar for which others should emulate. Do No Harm is alive and well with Dr. Burger and Dr Katz' staff of professionals.

I really like my physician…read more What I don't like is having the first appointment after the office lunch and waiting 40 minutes, with no explanation in an entirely empty waiting room for a 2 minute med refill appointment.

I just started going here because I was not happy, nor did I agree with the level of care I was…read morereceiving at my previous doctor. I love this office so far! They are so nice! Every person I've talked to, whether on the phone or in the room has been so kind. My visit with Ashley was so great. She was recommended by my chiropractor (Dr Nicole Goldin--also highly recommended). Ashely talked to me for probably about 30-45 minutes and was very sympathetic to my concerns. I truly felt like she really cared about what I'm going through and that she wants to help find a solution for my chronic pain, rather than just hand me a script for sleeping pills and send me away. I have also had to call the office about 8 times in the last two days because of difficulties getting a prescription filled (not their fault) and while I'm sure the poor receptionist is tired of talking to me, she hasn't let it reflect in her tone at all. She's always very sweet and I appreciate their patience. I am very happy with my experience here.

The office staff here intentionally antagonize customers. After a few years as a patient, I started…read morereading other reviews and wasn't surprised to see how many people report the same experience.In my current situation, the office staff decided to assess a fee against my account based on how they "feel" about the circumstances. Their decision directly contradicts their own published policy guidelines. I tried resolving this with the office manager, but she continues to uphold a position that violates their own public-facing policy.I'm changing doctors. If I receive a bill for this fee, I will immediately dispute it in small claims court and file formal complaints with the BBB and State Attorney General's office.Patients deserve billing that follows written policy, not staff discretion.