Dr Gonzalez did cataract surgery on me and I had a prolapsed iris. He did not tell me that I had an…read moreinjury until I confronted him. I have permanent damage to my eye and will require ongoing care and expenses for the rest of my life. He lied by omission and is not to be trusted with your loved ones eye care.

There are no words that I can use on this forum to describe how rude, disrespectful and…read morecondescending the Dr is. I've been a patient for about 4 years, and each time I go back I swear I will never do it again. But necessity won out and I had to go for severe dry eye. He prescribed an oral medication to take twice a day for 2 months. He said I "might" need to refill it and that we would discuss it at my follow up appointment. My appointment this past Tuesday he berated me for not continuing to take it, called me the equivalent of a liar when I told him how he prescribed it, and said he didn't understand why people can't follow simple directions. THAT WAS IT! I did speak with the new office manager about his attitude, but I feel nothing will be accomplished. I have never in my life been treated in such a manner. PLEASE!!!! DO NOT EVEN CONTEMPLATE GOING TO THIS OFFICE! Save yourself the indignity of being spoken to like a worthless individual

At last, a doctor that answered my questions with patience and politeness. I prefer the old school…read moreway of practicing medicine - where the doctors work for the patients not a corporation. I will drive the our to her office for my eyecare needs.

From the owner: -Eye Exams -Contact Lensesread more

This is a great place to go. It's sad that they won't take my insurance but when I couldn't get in…read moreat the other optometrist, they absolutely made room for me. Fast efficient and friendly service. Thank you.

Was in a pinch to pass DOT physical with new glasses and they were Johnny on the Spot fast . I got…read moremy glasses made in 20 minutes. I would highly recommend this place.Thanks to all that work there, super friendly staff and service was above and beyond expectations.

They were very friendly. Facility was nice and clean. The doctor was quick with the procedure. The…read moreonly problem I had was that they are slow.

He woke up at 4 am and met us at his office. He was so kind and helpful. This is a man that cares…read moreabout his work and patient. You can't go wrong with this Dr.

5 days before my cataract surgery I was told they needed over $500 for each eye because their…read morefacility is not in network. I tried to get in touch with them to have it done at SGMC and never got any response. Went to the office, spoke with the office manager who offered no help at all. They just refunded my copay. Poor customer service.

First, it was difficult to find a human to speak to about an appointment. Second, the eye exam had…read moreto be re-conducted. The order took more than a month to be filled, and I received the contact lenses only after repeated phone calls. Third, the lenses were the wrong prescription and had to be returned and re-ordered. Again, the order fulfillment took more than a month, and when I returned to obtain the new ones, they had lost my file--and asked whether I was confused about which optometry establishment I had been seen at(!) When sanity had been restored, I was handed my order with a very inadequate apology: "Sorry for the wait.". Nothing more. Why had I continued to deal with them? Because of the large chunk of cash I already had invested!

Great place. The staff is also very very friendly love them. I went in and out with my appointment.read more

Dr. Kolinsz 5 * Billing dept. 0*…read moreI went to this clinic for an eye problem and a new prescription. Dr. Kolinsz was very friendly & professional, as were all the staff, and he explained in detail my particular eye problem. At the end of my visit, I paid my bill in full with a credit card. A few days later, I get a bill from the NC office for the exact amount that I already paid. I call the NC office and was told I had to prove that it was paid. This upset me. I called the Valdosta office and eventually got through to Monique, who also said I had to prove it by sending a copy of the receipt. I told her I paid it they day of my visit, at the front desk, and she said doesn't communicate with the front desk and if I want it resolved I must send her a copy of the receipt, which I did. Several minutes later, she left a message stating that I had indeed paid the bill. So I thought the issue was over, until several days later I get a bill again from the NC office. Looks like none of the billing folks communicate with each other, which is very frustrating for me. Maybe they will sue me in small claims court and I'll walk in with the receipt. I suspect this is not over. Due to their incompetence in the billing dept, I will never go to this business again.

Have been using this Clinic for 6 years. we have seen several doctors in their several offices…read more No problems at all EXCEPT the Douglas office. That staff is the most rude I've ever encountered. They don't greet you. She points to a paper taped to counter and says READ THAT. They are horrible. I am moving my family to a clinic in Tifton. Even though we like the Doctor, if she has rude employees it makes for a bad experience. They just list 5 patients with my family. STAY AWAY FROM THE DOUGLAS OFFICE. THEY ARE AWFUL

To Sara from Nationalvision who replied to all of these negative reviews offering a corporate…read morecontact. She's a liar. They never call. They are just trying to get you to stop sharing your story publicly, and then they will promise a call back and no one ever calls. The regional manager, Leticia, serves out of this location. I spoke with her about the mistreatment my 83 year old mother experienced at one of her stores. She promised me immediate action (the next day) and now has ignored me for 4 days. In my experience she, and the America's Best Customer Service. Team, are liars and could care less about their customers. Leticia, if only you had done what you told me you would do last week instead of lying to me, this could be resolved. Instead, you have turned a difficult situation into an almost impossible situation through your professional lying and misdirection. Congratulations. You have cemented my negative image of America's Best. How about you just stop lying to customers? I bet this would help a lot with establishing your professionalism. If a business is willing to mistreat an 83-year-old white lady, just think how they must treat others.

Frances was amazing. Frances was knowledgeable, helpful, and very up beat. This made my visit a…read morepleasure.

Dr.Haluka is an excellent ophthalmologist. I cannot speak for Dr.Eanes as I have never been his…read morepatient. The point of grievance that warrants this review is due to James and Karen, his staff members. James is unprofessional, lacks humility, and has a weak work ethic. When called and sent emails to fulfill a prescription, he returned either. When you're paying for frames and lenses for prescription sunglasses that are several hundreds of dollars and you've already purchased a pair of glasses that totaled to around $800, you expect a call back. That's not including the exam fee. This is South Georgia not New York. If you can't get a call back from someone here, then I shutter to think what one would need to spend to get the appropriate attention required from an eye doctor. James is merely a staff member. He's does fittings and processes orders for patients. James and Karen just cost Dr.Haluka thousands on one patient alone. Congrats James and Karen. As for Karen, when you advise someone that the firm requires you to wear a mask and will be providing one upon your arrival, after you've buzzed the door, because apparently that's the degree of exclusivity they aspire to in Valdosta, GA, you expect just that. Instead James answers, advises they will not be seeing you as you aren't wearing a mask, despite having been told by Karen they would be provided and you have an appointment( neither are the elderly couple behind you by the way because we're not in a densely populated area nor is this the Ebola Virus we're dealing with ). When I asked for my medical records and provided the reason why, James refused and became offensive. You're a healthcare professional, not a thug. The only redeeming factor of this experience is Jackie, another staff member with an amenable demeanor and an excellent aesthetic of professionalism. To anyone who has read this far, it is not the job of an employee to apologize for the manners and behavior of others in their practice. They should've been vetted for that upon hiring. You'll receive a thorough exam here, however processing your prescription will be a nightmare. You need both to be able to see with clarity and sharpness. I sincerely hope Jackie finds better colleagues to work with and that Dr.Haluka and Dr.Eanes employ better staff in the future. Until then, I have found another physician.

After waiting an hour PAST my appointment time, and hearing 3 other patients complain they'd been…read morewaiting OVER an hour past their appointment time, I went to the receptionist, told her I was leaving because it was an hour past my appointment time. She kindly asked if I wanted to reschedule and I said NO, I WON'T BE BACK. I was polite. Wasn't her fault the doctor overbooked. I can't recommend this practice for this reason. I had the same issue as another patient with waiting WEEKS for my glasses (2 years ago) only to find they had not even ordered them because they couldn't verify my insurance info. UHMMMM, they had my current phone number and could have called, but they didn't. I can not understand how a doctor can keep patients waiting an hour past their appointment time and expect to keep that patient coming back. There is a new doctor seeing patients in this office. With two doctors seeing patients, there is no excuse for long waits past scheduled appointments. I found a new optometrist within 10 mins of leaving Dr.Greenhaw's office - scheduled an appointment for the following week.

when I had a serious sight problem, he took me right in ...perhaps you waited while he ensured I…read moreretained my sight...I'd you did, thank you! the cataracts are gone, battling the glaucoma, tunnels lasared in each eye to help alleviate pressure...the doctor and his staff have been a true Godsend to me. they are strong Christians filled with empathy and kindness.love people and animals...just the best.