I stay in the hospital over night twice. The food was…read moredelicious. The doctors and staff were great. I haven't been in the ER .. If I do I hope I have a better experience than other hospitals. Depaul hospital it is horrible Christian north hospital, it is horrible. Thank you so much.

My husband and I both go to St Lukes. It's exceptionally…read moreclean, all the staff are ready to help in anyway. The doctors give excellent service. I had a accident earlier this year, they took me to trauma center Mercy. I hurt my wrists and staples in my head. I told them my wrists hurt. Said nothing was wrong. When my Rheumatologist took a scan of my wrist. Immediately sent me to my Orthopedic doctor i had a Ulnar fracture.

First impressions are everything and it didnt happen for me at this hospital…read more Parking is literally non-exsistant. I assume due to construction there is only 1 garage for both the hospital and the dr bldg. Don't bother trying to get a spot as you go up, just go straight to roof where I eventually found one. It cost to park, take your ticket, they'll give you maybe $1 off if you validate it. If you can't find a spot, valet the car. It costs as well. The new concept of everybody checking in at the front before going to their respective waiting rooms is here. Its confusing since no one seems to want to help. Again first timers be aware of your surroundings. Communication lacks here with the particular office I was at. They may care but its more of a revolving door. The nurse i dealt with could use a few lessons in her approach. I won't get into details but if I stick with this particular practice I'll be going to their satellite location, not returning here.

[ Overall Impression | TLDR] Visit Date: Nov 7, 2025 10:45…read morePM to 12:10 AM Smooth ER visit on a weekday night. Staff remained alert, kind, and quick despite being short handed. Facility is clean, modern, and practical for overnight care. Parking tight but manageable if you arrive before midnight. [ Parking] * Don't forget your parking pass with you * Handicap [Sticker]? Use @ round about valet * Garage access P2 floor and above before noon (fills fast by lunch) * Patient drop off zone near ER entrance * Limited short term parking after 9 p.m. * Use bathroom before leaving in case of long exit line * Trucks not recommended unless parked on higher levels for space; lower levels may stick out [ Building & Layout] * Entrance positioned too close to garage, causing traffic congestion when busy due to overlapping entry and exit points [ Bathroom / Amenities] * Stroke patients can't use the restroom until cleared by a physical therapist; must use an ergonomic bucket on the bed (covered) * Chilly overall unless sitting near the window where the sun shines through [ Kitchen & Refreshments] * N/A at the moment [ Surroundings] * Strong city views spanning from St. Louis to Midtown to Clayton [ Interior & Atmosphere] * Modern and soothing pastel color scheme [ Staff] * (Main) Very friendly and urgent (Amanda) * Short staffed but responsive * Echocardiogram staff kind and efficient [ Notable Details] * [ ER] * Staff show sincerity and urgency even on non weekends * Wait time moderate; triage moves efficiently * Security check and ID required at entry * Visitors limited after midnight (confirm at front desk) * PM to AM (Weekday Fri): Visitation for Admission [ Internet (Likely Fiber)] * Download 177.9 Mbps * Upload 124.1 Mbps * Wi Fi stable in room (possibly router or emitter near window) * Plenty of outlets for laptops and chargers * Windows cannot open (5th floor)

I receive amazing care everytime I have to be a patient, or visit the emergency room. They're…read moreattentive and patient, and they always make me feel like my questions are valid. The staff is comforting and courteous, which makes me feel more at ease. The food is fairly good, as far as hospital food goes.

Some good personnel. The ones that are not ruin it for everyone…read more Not conscientious; not attentive; do not ask if the patient needs anything else; do not leave room in a condition where patient can reach things they need...water, urinals, call light; slow in responding.

[Overall Impression | TLDR] Visited three distinct care…read moreareas with different layouts and staffing realities. Therapy side is the most modern and comfortable. ER Admittance has more space but similar staffing delays. Non ICU floor feels tighter and functions more as a holding area while waiting for surgery. Cafeteria stood out as a positive experience. [Areas Visited] * Therapy Building 3rd Floor * ER Admittance Room after ER * Non ICU 3rd Floor (waiting for surgery) [Therapy Building 3rd Floor] * Very modern rooms * Air mattress beds with room controlled settings * If surgery is involved or bed is being moved, ask staff to keep mattress inflated * Mattress deflated during movement and caused discomfort for an elder * Overall layout feels newer and more comfortable [ER Admittance Room after ER] * More space compared to typical inpatient rooms * Easier for visitors and movement * Still affected by staffing delays * Better layout than Non ICU for short term holding [Non ICU 3rd Floor (Waiting for Surgery)] * Separate from ER admittance * Typical rooms are tighter * Little to no extra outlets * Not suitable for additional people or visitors * Feels more like a holding space before surgery [Cafeteria] * Favorite area during the visit * Not overly crowded * Calm and manageable seating * Limited hours between meal sessions, plan timing accordingly [Nurses] * Therapy side nurses are very caring but understaffed for immediate day to day needs * Waiting time can exceed 15 minutes * Therapists are caring but may not recognize nursing level cues such as elder discomfort or urgent potty needs when speech is impaired * ER admittance has similar staffing shortages with 15+ minute waits * ER nurses work extremely hard and clearly care about patients and families * Non ICU floor wait times tend to be longer than both therapy and ER * All areas perform fast and immediate vital checks [Parking] * West Parking connects directly to the Therapy building side * Main parking area is on the opposite side for the main hospital building * Parking location should match the care area you are visiting * Layout is easier to understand when viewing St. Mary's on Google Maps [Notable Details] * Comfort and space vary significantly by unit * Asking staff questions before transfers or movement helps avoid discomfort

We bury my father on Saturday, March 21st…read more He was a loving, active 72-year-old who still worked full time. He was admitted to a medical center in St. Louis approximately three weeks before his death for an acute flare of ulcerative colitis. After unsuccessful attempts to control the flare with steroids, he was approved for biologic treatment. However, this was delayed for about two weeks due to inconclusive tuberculosis screening. He was eventually cleared after passing a skin test. By then, his condition had significantly worsened. He required two blood transfusions and suffered from severe pain, heavy rectal bleeding, low blood pressure, poor nutrition, and unstable blood sugar. After his first biologic infusion, doctors noted less visible blood in his stool. However, he remained extremely fatigued, weak, in pain, unable to walk to the bathroom, and had no appetite. Despite this, we were told he was improving. The day before his death, he experienced severe, persistent nausea and repeatedly used the call button for help. There were multiple times it appeared to go unanswered. A family member went to the nurses' station several times to request medication. When a nurse responded, the request was met with a dismissive and aggressive reply. It is deeply painful to know he spent one of his final days in distress while his calls for help went unanswered. Three days after the biologic treatment, he passed away around 1:00 AM on March 11, 2026. We were never told he was at risk of dying. After his death, we received conflicting accounts--one stating he was found on the floor after bleeding, another that he was found on the commode. We still have no clear or official cause of death. It has been suggested he may have collapsed while trying to reach the bathroom, lost significant blood, and suffered a cardiac event. He had a serious cardiac history, including two prior heart attacks, multiple stents, and major vascular surgery. Despite this, he was never placed on a heart monitor during his three-week stay. Records show he was last checked around 11:00 PM and found unresponsive near 1:00 AM. CPR was performed for about 20 minutes, and early rigor mortis was reportedly present. Given his heart condition and repeated low blood pressure, it is concerning that he was not monitored more closely. A monitor may have alerted staff to a cardiac event. There also appeared to be poor coordination among his care team, with inconsistent communication and no clear treatment plan. In his final days, he was in severe pain, extremely weak, and increasingly debilitated. At times, basic care needs, including hygiene, did not appear to be met in a timely manner. Our family believes his death raises serious concerns about patient monitoring, communication, and overall standards of care. We respectfully request a full review of the circumstances and changes to prevent this from happening to others. He was deeply loved by his family and had many years ahead of him. His death deserves accountability.

I had to have some imaging done. I checked in early to a very kind receptionist. My wait was no…read moremore than 10 minutes before I was taken back to a second waiting room. My procedure was almost right on time, a huge plus for as busy as they were. The nurses and techs were all very nice and professional. The imaging tech was especially efficient. When you are not feeling well or have to get a test done, they definitely make it a lot easier.

Do not recommend this hospital. Barnes is better, but only by a little. Best to look outside…read moreMissouri for anything serious. My PCP, Andrew G., recommended I wait 6 months for a CT following discovery of a lung tumor, then once tests results became available sat on it for one week before submitting to patient for review. Since MO Bap started accepting Residents in 2025, Lab department has significantly gone down hill.

This review is for the ER. The facilities are not like other ER's I've visited over the years. The…read morestaff were all kind but the facilities themselves leave a lot to be desired. The ER doesn't have individual rooms, it has a triage room with curtains separating the beds. I heard the health history, diagnosis, test results and everything else for every other patient in there. This set up has to be a HIPAA violation. Not mention when the person came around getting patients insurance and verifying info, SS numbers, phone numbers, addresses, all kinds of stuff were said out loud for everyone to hear. And the room which housed 5 beds was maybe 20x20. No privacy whatsoever. I won't go back.

I think I ran out of characters so just putting the end. My last straw was when he called because…read morehe was hungry and I told him breakfast should be delivered soon. He said oh that's probably on my table but I have no clothes. I called the nurses station so he wouldn't fall. Was greeted with I was just going to help him and had to come back to answer the phone. I tried to express difficulties with his eating that my cousin had noticed such as eating non edible items, using a straw as a fork and pouring milk I'm on his fries and he didn't want to listen. I hung up and dad called back immediately. I told him that the man in the room was there to help him. He agreed and sat his phone down. To which I heard the nurse hoer for someone to bring towels and wet washcloths. I assume because he was soiled and no telling how long he had been laying there. But... then they began talking about his cognitive ability to eat and agreed that they had never seen him have a problem. They said well if the family was around for more than an hour they would actually know how he is doing. My cousin had just been there for 36 hours. Anyway. Got him out of there asap and he is in ER headed to skilled nursing after walking for 10 straight hours and no sleep for 48 bc we were given 100 seroquil for evenings although they used haldol and other things to make their nights easier. Formal complaint is in motion. He spent 2 days in ICU that were the safest I felt for him. The ICU attending was wonderful Respiratory and other attending that I watched in action with his rapid responses that I was there for were amazing. One nurse documenting time of meds given had not set her watch back she said so all of the times were charted wrong. Dangerous in a med situation. I never knew what to believe when he was so mad at people and called them names or said they called him names. He's called me names at home. But if they knew these things why was a neurological referral and exam not completed? I see other reviews that they have no neurologist available. Idk. But I would avoid. It looks great with a small place and staff that have been around forever but the comments I've seen I can almost tell you who the people are and if there have been complaints followed up with the whole "please contact us" thing and the people still work there 4 years later there is a huge problem. Leg pic is swelling from a fall. Couldn't tell which one. This ER says lower portion of the replacement is loose but not sure if from fall or possible degeneration.

For my blessing! We went there for the delivery of our…read moregranddaughter. My daughter chose this hospital. Dr. Joshua, nurse Justice and both Anesthesiologist were amazing, informative, patient and supportive. A few of her other visits have not been so good. We thank them. Appreciate them. Give 5 stars but the first night did not involve them and for that reason I must give a 4 star rating.

I really enjoy Mercy Hospital. It is my hospital of choice should i need medical treatment. Their…read morenurses, doctors and support staff are always friendly. The hospital is well maintained and always clean. They have a large parking lot and well lit parking garage. I took away one star as I feel that during this visit to my primary care doctor, my feelings and concerns were dismissed.

I came here for my first surgery with Dr. Lerner who is HSHS board certified and hand specialist…read moresurgeon. Everything went great. I had plenty of supportive nursing staff and anesthesia staff. Everybody was kind and accommodating. The check-in status was smooth. The guy that checked me in was very friendly and funny for outpatient services. You park in the main entrance area unless you have somebody driving you and you'll check in at the gray outpatient building parking. There was plenty as we were there at 5:30 AM. My surgery started at eight so bear in mind as far as surgery times we're also known as arrival times that will depend on parking as well as any additional waiting time for the check-in process.

My loved one recently spent 2 weeks on the med - surgical floor after hip surgery. The nurses were…read moreterrible. They told us excuses as to why they wouldn't provide care. An example of this, was their failure to give breathing treatments due to patient not being able to hold the nebulizer to his mouth. We had to tell them that they make masks for that, then he got the treatment for this hospital acquired pneumonia. They also would not turn him. By the time he was discharaged, he had 7 decubitus/open sores on his buttock, and one was necrotic. Our family was not informed of all these open sores. No physical therapy either, they said they didn't have the staff for that care. We won't ever take any of our family there again.

My daughter had an allergic reaction to her scheduled allergy shots by another provider about an…read morehour after her injection. The closest ER was DePaul and we headed straight there. Upon registration, we were taken immediately to triage and the nurses the PA took immediate action, administering epinephrine. Upon seeing how she was reacting and responding, she was ushered back to a room and given priority and intensive care by multiple staff. A scary moment for both my daughter and myself. The staff here was absolutely amazing and treated my daughter with dignity and swift action. I couldn't have asked for better care. Thank you SSM DePaul!!

Honestly, I was worried. I was going to have to leave a low review due to my second day at the…read morehospital but once my night nurse just arrived they were phenomenal. Let me start from the beginning! The anesthesiologist, Chris he was phenomenal. Listen to me the entire time and really tried to help. Chris also went above and beyond after our Baby was born, taking tons of photos on my husband's phone for us since I was out of it to capture the moment. The day I was admitted, they told me my two-year-old could stay the night but then when I switched rooms I was told we were misinformed and no kids under 16 could stay. So we had completely changed last minute with an hour left of visitation which resulted in me having to stay overnight by myself without my husband helping therefore I only got two hours of sleep. Frustrating getting different pieces of information. Dietary was a nightmare they consistently messed up our worse, forgot food and would have to bring up another tray, which would take another 15 minutes at a time. We are waiting over 45 minutes for food. One of the nurses made a comment that's where they get their lowest ratings is from dietary. The nurse had eight students with her and offered if we wanted to get some rest. One of the students would watch our daughter, which was very kind. Apparently they don't have a nursery so that you can rest even after c sections there's not an option. They also don't offer pacifiers unless your baby is in a lot of distress. The nurse told me just to go home and grab one. The real amazing nurses were Becky, who was my second night nurse, Jackie, my second night nurse. The scrub nurse Alie and my other nurse Tori were incredible the entire time I cannot brag about them enough. They helped me watch her so I could sleep on my second night. They got my pain under control that you're seriously went above and beyond.

From the beginning they were all wonderful. My mom was there off and on for years and I had a 15…read morelbs tumor removed there last year. From 1979 to now I can't say enough good things about my doctors, nurses and food. They are in my opinion the absolute best

Due to a recent cancer diagnosis, we're delighted to have this center close by. Have talked to…read moreseveral professionals who speak highly of this hospital. We agree. We feel confident in the doctors and staff who have always been supportive.