I always enjoy stopping at this Ross location because it's in the mall! You can enter and exit the…read moremall through the Ross, which is nice if you're wanting to do more shopping. They had a big swimsuit selection already for summer! Great prices with some nice clearance. And the cashier was quick.

The staff was just amazing. They helped me find LITERALLY EVERYTHING I was looking for on my…read moreChristmas list. Anna the lady at the register, was so nice. The person in front of me had their arm in a sleeve and she asked if they would like someone to help them with loading the chair that they just purchased. She kept a smile on her face and worked hard. GIVE THAT GIRL A RAISE!!!! Of course all of them deserve a raise working through this pandemic. KEEP UP THE GOOD WORK ROSS!!!!

I went into Catos today for the first time in a year, I'm going on a cruise and thought this would…read morea good place to find a cute outfit. The selection was good and the store was well stocked but the staff I guess my $$$ wasn't good enough because all 3 of the employees on duty did speak to me. I purposely stayed in the store for approximately 15 minutes, not a hello, how are you, can I help you or anything was said to me. I left the store and went to my car and a few seconds later another customer walks in the store and the same lady that ignored me approached her as soon as she walked in the store. I don't know if it was because I am a person of color or maybe they are just ignorant either way I will never step foot in that store again and I tell everyone that I know to not shop there.

terrible service the lady there was extremely rude and I would say she was racist because there was…read morea white lady there and that lady was grabbing clothes to look at it but the employee didn't say or do anything but whenever we started looking at the clothes the employee came to we're we were and started grabbing all the clothes we would grab and then whenever we went to pay she didn't say nothing to us just told us the price and practically threw the bag at us be we still said thank you and she didn't say anything back.

Gary, in the men's department was the best, he really could just look at my boys and size them up,…read moreand even picked up on their personalities. He knew we were looking for funeral attire, he was very sweet, knowledgeable and did not rush us. Best experience ever.

Shout out to Wendell in the men's department. Excellent customer service and really knows his…read morestuff. Thank you, Wendell!

Sales people aren't too bad there but the manager is arrogant and annoying. I bought a pair of…read moreboots and wasn't satisfied with the size, so I went to exchange them. I hadn't worn them outside of the store and she told me they wouldn't take them back because of a smudge of dirt that could've been wiped off. I've made purchases here before with no problems but I doubt I'll be back soon after that. Terrible management.

Good variety, but some higher priced items than other stores. The employees sometimes don't seem to…read moreknow what they are doing. The store has a lot to choose from and I like that it is not a huge big box store. It can be quite crowded in sections though with too much stuff too closely, but it is a lot too choose from. Not too far off the highway either for those that are traveling.