If I could rate Kohl's a negative, I would. On November 30, 2022 I made an online purchase of $26. On Dec, 5th, I decided to return the item because I ordered the incorrect size. My online purchase didn't include any return address label nor an invoice shipped. I returned the item at my nearest Kohl's location in Grand Prairie. Kohl refused to issue me a full refund instead, the credit issued on my return receipt was only $16.00. I protested and pulled up & furnished my online order number and my bank info of $26 dollars debited from my online purchase on my phone. I was given confusing and conflicting explanations why Kohl still refused to issue me a full refund. On my return receipt claims, I didn't receive a full refund because I didn't have a receipt & mailing & shipping fees deducted from my online purchase aren't refundable. Manager Teresa issued me Kohl's cash & additional in store credit only, to resolve my grievance, I wasn't satisfied and filed a dispute with my bank. Dealing with grifter Kohl's was such a nightmare, I will never purchase anything from any Kohl's online or store location. read more