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Kocian Lynn PA

5.0 (1 review)

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15 years ago

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Cook J Paul MD

Cook J Paul MD

(2 reviews)

Millard, West Omaha

This so called doctor and his staff are of low quality in professionalism as well as bed side…read moremanner. Dr Cook has come into the room with injections and prescriptions that were not meant for me. My son was never sent a bill from his office for three months then sent a bill for 56 dollars and change and was told sending to collections. He had an appointment set for the beginning of the following week, so i sent a check with a note saying he hadn't received a bill in months now for a small amount sending to collections was uncalled for. When my son showed up for his appointment the billing personnel came into the waiting area with the note saying that it could harm his status with the Dr. and the office. Didn't know his correct name and belittled him in front of other waiting patients. He mentioned this when he saw Dr. Cook assistant and the reply was don't worry about it she's like that a lot. They said they called in a new prescription for his high blood pressure to go along with the one hes already taking, it was the same med. he let them know that and has still not heard back from his staff. I'm sure some patients feel his services are fine, but I've never written a review before but feel Dr. Cook and his staff are way below par. Thanks

If I could give zero stars I would to this doctor and his office. It seems it's easier to push…read morepills than read the latest research and be more proactive with your patients. I've been in healthcare for 13 years and have seen my family members have issue after issue with this doctor and the clinic. When they do tests they should perform them correctly with the latest technology and techniques based on research. If the test doesn't work you do not charge a patient as it is your fault not theirs...this is called customer service. Ever heard of HCAP? Or I guess not because if you stop service with them instead of admitting your own fault, then they won't get the survey and lower your scores showing the truth on your level of customer service. This is how we practice in my hospital when dealing with people who are sick and searching for our help. We don't dismiss them. I highly don't recommend this clinic or Dr. Cook.

Kocian Lynn PA - familydr - Updated May 2026

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