The perfect ride to Woodbury outlet. The best price in New York. The driver was very friendly))…read more We had a plenty of time for a shopping. Thanks NYC RICH LIMO!

It's my second time booking with NYC Rich Limo. This time I needed a large vehicle for a family day…read moretrip to the Hamptons so I booked a 36 passenger shuttle bus. The driver came on time with a beautiful, clean luxury vehicle that exceeded our expectations. The day went by smoothly as our driver, Kero, was courteous and drove safely. The booking process was seamless, as well. Communications with Richard is always prompt and it's just an extra bonus he offers the best all inclusive rates in town. I would definitely recommend NYC Rich Limo for all your transportation needs big or small.

I decided to try a new Limo service to the airport. The pick…read moreup from my home was great, no complaints. My return pick up on the other hand was bad. I had to wait around on a Monday night for almost an hour around 10pm. The fact I was sick and just wanted to get home didn't help either. Anyway, I called the limo service upon arrival and they gave me a line that there was lots of traffic when I know they actually forgot! Lol The manager tried to feed me a line and make excuses but when I was actually picked up by a totally different company driver, he said the company wanted to tell me a lie about the pick up as to why this happened. I am very easy to please but in this situation, when you expect a certain kind of service and it doesn't happen..... I will not use this company as they were not reliable and I'm sorry to say that.

We just used Ambassador Limousine to & from our home in Madison, CT to Logan for a family trip to…read moreItaly, and the service was outstanding. Our driver was prompt, friendly, safe, and very professional. Ambassador kept track of our inbound flight which arrived to Logan an hour earlier than expected, and was there waiting for us when we got through customs. I highly recommend Ambassador Limo!

I had the pleasure of using Henry Limo while on vacation in NYrecently…read more Nothing was too hard for them, all correspondence was responded to quickly and professionally. And even last minute requests were handled without an issue. All the drivers we had were courteous, and the vehicles that were used were all presented immaculately and were great fun (especially the large limo / party bus!). I will definitely use these guys when I'm back in NY .

Hi, I ve order them…read morefor my family arrival at the airport. The services was perfect. Polite driver and well suit. Helping everybody to go inside the car with the luggage. Driving safe. Waiting everybody after the bagages claim with a board.. Highly recommended

The Pearl hotel in midtown booked this private transfer for us, and the price was competitive. The…read moretrip to JFK was $65 plus tip. The vehicle was a slightly older Chevrolet

If I could give 20 and above stars I would. My mom and grandma were coming to visit me for the…read moreholidays and I wanted to make sure they got from the airport to their hotel safely, and Big Citi Transport did not disappoint. Christian was more than considerate by arriving on time being patient and careful with my 80+ grandmother and even swinging to pick me up on the way to drop them off so I could check them into their hotel. Big Citi Transport is not just a regular transport for you to go from one place to another but it's a business that definitely puts the customer first and guarantees a luxurious experience as you cruise through the big Apple. Thanks so much again!

When we arrived at JFK the car was waiting for us. Our driver Chris was extremely polite and…read moreanswered any questions we had. Throughout our drive Chris was very informative and pointed out different landmarks along the way. The vehicle was extremely comfortable for all. We were provided with bottles of water, charging ports, WiFi. On our return journey we had to make some changes to our place of pick and time. The company were extremely accommodating and efficient. Communication was excellent between myself and the company. Emails were answered promptly and accurately. I would not hesitate in recommending this company to anyone who is travelling to NYC. I will definitely be using BigCiti Transport on my next visit . Five star quality and service. Thank You very much.

NYC Luxury Limousine is the best in business! My friends and I were treated like VIPs! I am so glad…read moreI was able to have this experience. Thanks again, NYC Luxury Limousine, I will definitely be back

I booked them for my son's prom and driver Mike arrived few minutes before time so I can have extra…read moretime for pictures. The limo was beautiful kids were so excited. Mike was great. It made the night a total success. My hat off to the owner who treated was like family. Thank you Thank you/ .

I booked my boyfriend's birthday trip to Brooklyn Brewery from NJ through Safe Rides and Excellent…read moreLimo was the company they hired. It was a MISERABLE experience and would give zero stars if I could. I'm an easy going person so feeling the need to write this proves how awful a company they really are. First- the driver, Sim, did not know how to get the AC unit working in the back of the Escalade. He arrived 10 minutes early and should have figured this out before our 11am departure. We were all outside ready to go at 11am and we did not leave until 11:25am. He had the correct address of "Brooklyn Brewery- North 11th Avenue, Brooklyn" from the reservation, but put the wrong address into the GPS. After crossing a bridge much south of where I knew we should be going, I pointed out to him that we were 45 minutes in the wrong direction. He proceeded to yell at me and tell me I didn't know what I was talking about. I then called their dispatch and requested that they call him to discuss and get us on the correct route. While on the phone with his boss, he threatened to leave us on the side of the road because he "has 25 years in this industry and she doesn't know what she's talking about". I wonder if this was just because a woman was trying to help, or if he was just that stubborn. Instead of speaking calmly to me and trying to rectify the situation, he closed the partition between the cab and the back of the car, ignoring my attempts to give him correct directions. After 10 more minutes of driving on the wrong highway, he pulled to the side of the road and then asked me for the address again. It took him another 5-10 minutes to understand the correct address and that we were closer to JFK than Williamsburg. Later on, he drove the wrong way down a one-way street, where a police officer flagged him down, because he made a wrong turn and could not fit the limo around a curved turn to go back. When we finally arrived to the Brewery, 2.5 hours later, I informed him that I had spoken to both Safe Rides and boss and that I expected a partial refund for his mistake. He proceeded to again yell at me and threaten to leave us there, saying it was not my job to get the bosses involved. I told him I'd have his job if he left us and that all he needed to do was apologize. Which of course he didn't. Sim was beyond unprofessional and also inappropriately tried to kiss my forehead upon our arrival back to NJ- maybe as a sign of apology? But way out of line. NEVER using them again. And still waiting for an apology from the owner and a refund. Bullshit company.