The owner and optometrist here "Dr." Sarazan could care less if your prescription is correct. Him…read moreand his reception staff are extremely immature & they all act like they are in high school gossiping about customers in front of other customers. I heard Sarazan laughing at how he hates the fake lashes on one of his customers that he seated in a room just a minute prior. I was thinking how rude & degrading. They also are pushy in wanting you to buy their high buck contact lenses. When you say you are buying them online- because they are cheaper, you get treated with big attitudes like you are no longer good enough. It's clear if you go here, that you are just a number so they can milk you for everything in your wallet & then push you out the door. Avoid and save yourself the hassle. This place is grossly unprofessional!

This about Envision Eyecare, and the girl that was working there on Saturday January 20th. My…read morehusband and I were scheduled to go there as Dr Marquart was on call for Weston Aspirus. My husband had shingles and was close to his eye, so the Weston clinic wanted him to see an eye doctor that day. We got there, tried to get into the building and noticed it was closed on Saturday's. Our appointment was at 11:00 and we thought was this right. But we had the paper that Weston clinic gave us for address, time and eye doctor. So, we waited for a little while thinking that he would come at any time. While we were sitting there, we noticed that there was a girl in the office on a computer. We thought well she probably knows what's going on and would let us in till Dr Marquart got there. Well, she wrote on a piece of paper that they were closed, and I tried to tell her that we had an appointment. She couldn't hear so with my hand I said forget it. We waited for a little longer and a car pulled up behind us and wanted us to roll down our window then proceeded to tell they were closed. I was tried to tell them that we had an appointment. But they wouldn't listen. They proceed to ask why we are sitting in our truck watching the girl that was on the computer in the office, again we tried to explain that we had an appointment. They started swearing at us and calling us every name under the sun, they were also videoing us. We then went back to the Weston clinic to see what was up. By this time, we were both pretty upset. Come to find out the appointment was at 11:15 instead of 11:00. So, we went back to the eye doctor. The girl let us in and said how sorry she was. I said the damage was done. I asked her why she didn't just call the cops instead of her family as the cops are trained to be calmer. She had nothing to say. If I were in her shoes, I would have been scared also. But couldn't you have shut the blinds and call the cops instead of family. Then we all could have known what was going on. Also, the lack of communication between the eye doctor and the girl in the office, to let her know that we were going to be there. I want an apology from that girl's family that harassed us. You know who you are!

The staff are very knowledgeable. Always very kind. One of the best experiences I've had. I highly…read morerecommend.

Totally unprofessional. They had me see 4 doctors, with NO diagnosis! It was obvious that they…read morehad stuffed way too many patients onto their schedule. They sent me back and forth between Point and Wausau. They knew NOTHING of the previous doctors I had seen or my file! They apparently do NOT know what it is like to lose your eyesight. No compassion or empathy. Scared me forever to see a doctor.

I called to make a new patient appointment and gave him all of my information just to find a time…read moreslot, a lengthy process. The very first thing he asked me was what kind of insurance I have. After the whole thing was done, the representative put me on hold then came back and told me that they only take NVA insurance and they don't take my vision insurance. He should have told me that when I told him what insurance I had at the very beginning of the phone call. I work long hours and only had a few minutes to try to schedule an appointment today and I wasted it on this phone call.

Be forewarned......they do NOT have any kind of financial hardship program. If you need surgery,…read moreyou will HAVE to have AT LEAST your deductible amount up front. Also, your sugery might be bumped at the last minute. That happened to me. I was supposed to have mine this month. The had to reschedule it to next month, which means that I would have to have to pay my deductible BEFORE they will do the surgery. Now I have to wait and suffer until I can come up with the money. If it gets worse and I lose my eye sight in that eye, I will sue them. Hopefully I can find a place that actually understands that some people don't have a lot of money.

I had very dry eyes, it felt like there was something stuck in my left eye and I would walk around…read morewith my eye partly closed and I was using eye drops a lot. After attempting to fix the problem with prescription eye drops and special contact lens, I saw David at the Stine Eye Center and he used intense pulse light therapy, what a game changer, it worked great, I can't thank him enough. Therefore, if you have dry eyes I strongly recommend the treatment he provides.

I have had my eye care health needs taken care of with Dr. Stine for more years than I can count…read more I can't think of a good reason to not receive him. And, he's a good guy.

Awful! I switched from aspirus to marshfield thinking they were a better option. I was wrong! I…read morewent for my annual exam and then received a bill for the cost of the preventative wellness exam. My wellness exam is covered under my insurance. Marshfield coded this incorrectly and not as a screening but instead as a diagnostic test. I am now stuck in there billing/dispute process that is never ending. I opened a review/dispute with Marshfield in July, never heard anything back. I called again in September and nothing was ever reviewed or completed. I was told by the woman I spoke with in July that I would receive a letter as to what the dispute result was. I spoke with the billing supervisor, they elevated the level for the dispute. I was told to call back in 3 weeks to find out if anything has been done. I have called back multiple times and even requested that I receive a call back from the supervisor. Each time I call, I have received different information. One woman said the review was complete and code was changed. I called my insurance company, it was not. Another woman said I needed to send my EOB, not true, then next woman said the review board has 30 days to review since the elevated response was given. I also was told that a supervisor has 5 business days to call back after a call back request was made. I have not received that. I am still in the limbo of the billing department. My friend recently mentioned she had a similar experience and it took 10 months to get it resolved! My experience with Marshfield clinic has been awful.

I'm not reviewing this business because I work there. This is just an FYI on Marshfield Clinic…read more Marshfield Clinic has many centers throughout central and northern Wisconsin. This center is across the street from Aspirus Hospital. (There are two hospitals in the Wausau metro area; the other is St. Clare's in Weston.) There are approx. 130 providers (physicians, NPs, PAs, etc.) in the Wausau Center. They are in a wide variety of specialties including the primary care specialties of Family Practice, Internal Medicine, and Pediatrics. There is an urgent care department called Walk-In. Here's alink to more info: http://www.marshfieldclinic.org/patients/default.aspx?page=centers&code=WAUS

The opticians have been very helpful with my dry eye treatment. They listened to my frustration…read morewith chronic dry eye and offered helpful daily routine to prevent flare ups. They are very professional and efficient. They even accommodated my last minute walk in on a Friday late afternoon! Love their new office, very modern and spacious! I have yet to try their vision service and will book an appointment soon. Highly recommend!

Not good, zero help choosing frames, and the frame selection is of poor quality. Had complaints…read moreearly on about the frames and lenses, but they just said: "need more time for adjustments". Walmart quality frames, and poor customer service. Maybe try rib eye center or even Walmart. Very disappointed and must now pay hundreds more because they are unreasonable and unprofessional. Not to mention the arrogant, pretentious, attitude. Maybe I was an outlier, but if you're looking for a new eye doctor I would not recommend Eyecare Center of Wausau.

I had some frames that I thought were not fixable. They fixed them, put the lenses back in...good…read moreas new....no charge!

Not bad, but not the best I've had either. If you're looking for quick and efficient service, this…read moreplace may be for you. If you want to chat and get personal and know your doctor, then perhaps try somewhere else. The doctor was courteous and kind but asked me maybe a total of four questions throughout my exam (only one of which was non-eye related). I can't remember his name, nor do I know anything about him (except that he's from Wausau and is an eye doctor). Again, the service wasn't bad, but I just don't know if I would recommend it. P. S. The girl who works front office, answers phones and helped me out before and after my exam was amazing! Such a sweet spirit and never annoyed with my many questions.