I would give these guys five stars if it wasn't for their rude, tattooed, obnoxious toe-truck…read more driver. He had to have me give him directions to Stevenson hall three times each time getting angry he couldn't find it. Even though Stevo is the largest building in Charleston Illinois and he should know where it's at! He also was rather rude a out my knowledge of mechanics. Other than that they were fair priced. Nice to me when I came to pick up my car, and explained the problem in a way that I could understand. I highly recommend them, just not their towing services.

Our absolute favorite Mechanic shop. They are always honest, reasonably priced and nice. They will…read moretell you exactly what was wrong. I have never had anything bad happen with them.

I was stuck on Rt 130 today at 6:30am and called my AAA serivce and was soon upset when I was told…read moreI'd have to wait 2 hours for someone to come tow my car! Cancelled the service and immediately called Bartley and they were there to help me in 15 minutes! Didn't catch the guy's name, but super friendly and helpful!! Definitely will only use Bartley Garage from now on!!! Thanks guys!!

I highly recommend Bartley Garage for all towing needs! Prompt and courteous!read more

Service was great. Finished in a timely manner. Did everything I ask for. And cost was very fair…read more Great place to go for your repairs.

"We had our air conditioning fixed by Flanders. The air now works perfectly and we are very happy…read morewith the work done, We had an issue with the bill but were able to work it out to our satisfaction."

Great atmosphere for an automotive shop. Stop in have some coffee or water while you wait. Friendly…read moreservice and up front on problem and cost. Work is done meticulous and cheaper labor costs than a dealership.

Rob does a top notch service, him and his crew do an excellent job. Had our vehicle in two other…read moregarages (not in this area) for a ignition switch problem ... Rob got to root of the problem and corrected it by simply opening his eyes that the others failed to do.

Got my oil change from these guys and I gotta say I'll be back. It was a nice and easy process and…read moreit only took them a few minutes !

We purchased a car from KC Summers last month. We had a very positive experience working with…read moreGarrett Lee as our salesperson. He was kind, knowledgeable, not pushy or showy, respectful, prompt in responding to text messages. We had an opportunity to get a vehicle a few months earlier from a bigger city but opted to continue to work with Garrett because we were so impressed with his professionalism and wanted to keep our money local. Last night, I hit a fallen road sign hidden in the snow after pulling off a one lane road to let an oncoming car pass. It led to a flat tire. When we had difficulty locating the spare, I sent a text message to Garrett. He indicated that he was in Charleston and came to us immediately, where he not only found the spare tire but proceeded to change out the flat tire in his suit on the dirty, wet, icy ground. He ensured that the service team knew that we would be coming in first thing today for repairs and made sure that a loaner vehicle was available. The tire was repaired within a few hours. During a holiday season when consumers and salespeople are tired, stressed and not always at their best, I wanted to highlight what a great job Garrett Lee at KC Summers in Mattoon has done for us.

Beware, especially if you're planning to travel to see the car. I was in constant communication…read morewith a sales man there. I sent pictures of my trade in, and offered repeatedly to do a FaceTime walk around. I had my car assessed for trade ins at my local dealers. I drive 2 hours to buy a car from these guys and I think they just knew they "had me" and didn't think I'd drive 2 hours back empty handed. so they low balled what they gave me over the phone and lower than other reputable dealers in town quoted me. These guys are exactly why car salesmen get bad reputations.

I broke down outside of Tuscola on I-57 at 2:30AM. I limped my vehicle in and asked at the gas…read morestation if there was a preferred mechanic in town. The lady told me Bob's did all of her services and told me how to get there. The mechanics showed up before they opened, and I told them that I was six hours from home and needed to get back. I told them what was happening, and they immediately had some ideas of what could be wrong. They gave me an estimated time they would be able to look at it since they had an existing appointment. I waited in my car, and they got me in before the estimated time. They diagnosed the check engine light and gave me an estimate of cost and time to repair. It was very reasonable for both time and price. The mechanics were able to get me back on the road, heading home faster than I expected.

I had the worst experience with the asshole who runs this company. He has the worst customer…read moreservice and heaven forbid you argue back or piss him off, he will flat out Up charge your bill. I broke off two bolts off my rim while trying to put on a spare. Called his Co. For help. Instead of towing me, and "saving me money" on a tow. He sends out a mechanic to air up my tire and I can drive myself. Granted I live maybe 6 blocks from his garage if that. Because he got pissed at me, he proceeds to charge me $70 just to come a couple blocks to air up my tire. Initially it was NO CHARGE. Then couldnt get me straight as a customer. Thought he had towed me in the day before. Finally remembering who I was, continued to talk to me like I was retarded. I couldnt get a word in edge wise, called me a liar saying I misinformed him on my car, etc. He doesnt listen. I will never go bsck to his company again. I do NOT recommend anyone else going to this company. Hes rude!!! Hes unprofessional!!! He rips you off!!!@

Very quick, and reliable work. Butch was very informative and even let me walk into the shop to see…read morethe progress of my vehicle as it was being worked on! Price was very reasonable, and the work was above and beyond my expectations. If I ever have any auto body work, or my friends do, I will always suggest Mar-Bell!

Quality work and friendly staff! They answered all my questions and genuinely care about what I…read morewanted!