My dog Sombra is a little picky with her playmates. She's a rescue, and definitely has quirks. So, I've learned to be pretty selective with the dog care.
Know Thy Dog knocked my socks off. To start the process off for a new dog, there's a pretty comprehensive questionnaire. It's as much a questionnaire of the owner as it is about the dog, which is incredibly smart-- many dog owners are as much a problem as their untrained dog!
After reviewing my answers, I got a call from the staff, getting Sombra and me scheduled up for a trial day. They managed my expectations, letting me know what would happen if Sombra turned out to have trouble at KTD, or if they needed me to come get her early. I booked a date for the trial, and off we went.
The drop off was seamless. I got checked in, they said hello to Sombra, and she was escorted off to the daycare. The front desk staff was incredibly friendly and helpful, and gave me a little card with a phone number to text if I wanted updates. They let me know what to expect, and when I could come pick Sombra up.
Hours later, I come by to pick her up. The staff gave me the sitrep on how things went-- Sombra wasn't a great fit for the first play group, so they moved her out into a quieter one, where she fit in great! She spent the day playing with them, and things went smoothly.
After the trial day, Sombra was approved to come by without appointment. I'm stoked to use KTD for daycare and possibly boarding in the future. They've won my trust, and Sombra's high standards for play groups. Thanks, KTD! read more