Walked in and went to get coffee. There is basically no coffee and it's absolutely cold. Asked…read morethe front desk clerk- Manisha if she could make some fresh coffee and she said "No, we don't do that here at this time" they only make it in the morning". This is the first Hampton Inn that has ever stated something like this and refused to make a pot of coffee. Is this a new trend? If so, it is very disappointing.

Couldn't have been happier with our stay at this hotel especially being a dog owner. They…read moreaccommodated us on the 1st floor right next to the outside door adjacent to their pet area (Room 129 if it's available). You can unload at the door quickly into the room & park right around the corner in front of the dog wee area. The room was clean, the bathroom was super clean, they have a hot or cold breakfast station. Across the street is a phenomenal ice cream place if you are here for summer. Hotel is right off the highway & plenty of restaurants in the area. They have a grub hub offer if you don't want to leave your dog(s) alone. All in all a great overnight stay on our road trip.

I've stayed at many Holiday Inn Expresses. As a matter fact, it is my go to hotel when traveling…read more There's something about their breakfast that is attractive! I might go so far as essay if this particular building, this particular, HIE, may very well be the nicest I've ever stayed. The staff was exceptionally helpful when I inquired on a "local" establishment to eat (Sunrise Inn, by the way, was excellent). And every evening, the snacks come out! Clean. Well lit. And support staff. Everything you want when it comes to feeling comfortable for the evening. I always rate based upon whether or not I would return: if I'm ever in the area, and I need a place to stay, this will be where I end up.

We came to stay here for the weekend because we were in town for a funeral. I will say for a…read moreneeding a place to stay and be close to Youngstown, OH this place works! Now it's not usually my first choice I tend to stay a little further in but it's doable. The staff is so accommodating from when you check in to the complimentary breakfast served every morning. I have not had such treatment in a while at a hotel it was shocking. I will say the bathroom needs some updating as it seemed to hold in a lot of moisture. There were few places around the tile that needs some tender scrubbing care. The rooms also are not noise proof. You will here everything above you (I recommend staying on the top floor) plus everything in the hallway. Our room was by the pool and "gym" so there was heavy foot traffic. Now gym is in quotes because you're not getting a grand workout but if you want to do some cardio and some might lifting it will work. The pool space was nice! Very warm inside so be prepared if you're going to be in there. There was also a hot tub space in there too. I would stay here again when I come out to Youngstown, OH.

7/19/25 We stayed…read moreone night at Hampton Inn by Hilton Youngstown-West I-80 as this was about half-way point between NYC and Chicago. It was just a rest stop for us. This hotel was clean and quiet. There were several restaurants around the hotel in walking distance. We had room 301, which was at the far end of the building. Oddly the main entrance is at 1 end of the building, most hotel is in the middleish. If you have issues walking, I suggest asking for a room closer to the elevator. Our king room was huge! It felt like there was a missed opportunity as this would have been a spacious double queen room. Bathroom was at the far end of the room, which was only a little problematic when you really have to go! LOL The coat hangar on the wall is genius for rainy days or even colder weather. The only thing that puzzled us was the lack of dresser/drawer space... Microwave in the middle, fridge on the left, what is that door on the right? We opened it and it was 3 baskets. Was this our dresser/drawer space? Odd... But since we were only staying 1 night we didn't need to use this... Pool but no hot tub, tiny gym, and 1 computer and printer in the business center. Breakfast was included and it was standard hotel fare. We would definitely stay here again, if we do another long road trip.

Clean and comfortable and quiet. Great option for an overnight pass through. The Indian restaurant…read moreacross the parking lot was good for a quick dinner.

I loved this hotel. Would stay here again. Room is well…read morethoughtout. Spacious. Clean. However the AC unit I had was broken. Leaked water all over the floor. Had to have someone repetitively come in and sop it up. Was not given a discount for this and felt I should have been. L

Had the weirdest interaction with either the front desk guy or the manager, can't tell which. He…read morewas a middle aged dude wearing a plaid shirt, and this literally just happened. He basically tried to convince me not to stay here, and made some weird misogynistic "the woman calls the shots" comment when I said I was gonna talk to my wife before deciding. But he literally lied about the rates claiming they were double what they were until I said I was looking at the app and he was wrong, then he "checked the system" and "saw I was right". Not sure if he was just being racist (I'm Hispanic) or what but I've never been more put off by someone working the desk at a Hilton. Maybe this is the greatest home2 ever, I won't know, cause this guy was a weirdo and very off putting. 1 star for the weird middle aged desk guy

Dustin at the front desk is my hero. I accidentally booked the wrong date and showed up around…read more1:30am but he didn't hesitate to go above and beyond in helping me get into a room, switching rooms around etc., not even showing a hint of irritation with my mistake. I was honestly so blown away by his exceptional customer service and hospitality I had to write this review and hopefully the "powers that be" see this and give him a raise because he really saved the day for my dogs and I on our road trip.

I was ate up by bed bugs In room 207 and I checked reviews a week prior to my stay on 3/13 someone…read moreelse had the room 207 on 3/6 and reported bedbugs and they put me in that room! It's VILE HERE! And the hotel does not care! Offered me a partial refund when I tried to show them videos the front desk guy said "I don't need to see them" YEAH BECAUSE YOU ALREADY KNEW! I had to go to the hospital and throw my shit away.

Was looking for a handicap accessible hotel for my toddler and infant to visit with their…read moregrandparents. Stayed in the King Suite and it's basically an apartment. Had room for a bassinet, stroller, walker, wheelchair, and floor space to play with seating for everyone without it being uncomfortable. Immaculate, and I was down on the carpet a lot so I got a good look. Super comfortable bed. Very sturdy dining table with six sturdy chairs. Giant, comfy Jacuzzi tub was a special treat. Small pool that was perfect for our littles (stairs in and out). Breakfast was also perfect for us: waffles, sausage or bacon, scrambled eggs with cheese, bagels, oatmeal. Really kind, helpful desk staff. Close to the highway and lots of tasty carryout. The previous reviews made me nervous, so wanted to note that as of January 2025 I'd have no reservations recommending this place to families. Only minor notes: no streaming service on the TVs, so bring your laptop or iPad for your favorite shows. No plates, silverware, or literally anything in the kitchen, so bring what you need. (Full sized fridge and microwave and sink, though - I'll just bring some dishes next time.) Couch is worn and tired, but so am I. :). And, strangely, no chain on the door so we barricaded it at night to make sure the toddler couldn't sneak out.

I am checking out as I write this review. We stayed at this hotel because it was the host location…read morefor our family reunion. Overall, the hotel was just okay, but several issues made the experience disappointing. When we arrived, the elevators were not working, so we had to carry our luggage up to the third floor. In our room, the bathroom sink had very low water pressure and drained extremely slowly. The lighting in the room was also dim and had an unpleasant yellow tint. The most frustrating issue happened after checkout. We spent a little time in another family member's room before leaving, and my son realized that he had forgotten his large satin pillow. We checked the family member's room and determined that it must have been left in our room. However, the pillow was not in the room and had not been turned in to the front desk as a lost item. The manager was not helpful and repeatedly stated that no pillow had been found. Her dismissive response was irritating and made me feel as though my concerns were not being taken seriously. The pillow did not simply disappear. While it can easily be replaced, the larger issue is the lack of accountability and concern regarding a guest's missing property. This experience left me feeling that the hotel is untrustworthy. Guests should be able to leave personal belongings behind accidentally and feel confident that hotel staff will handle the situation honestly and professionally.

Everytime we come to Youngstown ohio we stay at Holiday inn express. The staff are very friendly…read more The service is great. They renovating the hotel. We stay on the 3rd floor where they just finish renovating. They are renovating the 2nd floor and than later on the 1st floor. The room is good and spacious. The breakfast taste good too. Would definitely come back here again

This hotel was horrible! We had had to get 7 different sets of keys throughout our stay. The lady…read moretried to tell me it was the lock on our door but there were people behind me needing new keys and the group we were staying with all kept needing new keys. They keys didn't work for any of the outside doors, no matter what time of day/night it was and it was the same with the laundry room. Every evening the elevators seemed to be broke down. They had signs on that said out of order. The lady at the end of our stay said it was a "safety hazard" so they have to shut it down every evening. That place is a joke

Day 2 of staying the sheets and pillows were not changed , trash was not taken out . There was also…read morea loud noise sounding like scratching coming from the air conditioner that was not normal.

Upgraded upon arrival! Very nice and CLEAN. The additional space was a plus. I'll stay here again…read morewhenever I'm in the area overnight.

We enjoyed our stay at the Hampton Inn in town for a wedding. The check in was easy, which was so…read morenice considering we didn't make the reservation, but there were no problems. The room was clean and we enjoyed the coffee out most of the day until the evening, plus the tea option was nice. The continental breakfast was a good one, loved the eggs, super flavorful (more so than usual and love having the egg and ham combination, don't think we see that one too often. They even have Chobai (spelling ??) yogurt, just wished they had granola to add (they might have, I just missed it). It was a great breakfast with cereals and baked goods, you can toast them too. Loved the waffles and the topping options, our boys had a load of fun with all your sweet toppings. The pool is a good size and warm, just a super slippery surface, like scary to walk slippery, might want to look into that. We also had trouble getting onto the wifi, the window wouldn't pop up asking if we agree to the hotel terms, so we settled for our hotspots. It could have been user error why that window didn't pop up, I have no idea. But the service was great and clean and it's in a great location with many places to eat within walking distance and also a movie theater and mall that you can easily walk too as well. We'd highly recommend staying at this Hampton Inn.

First of all, we were promised a room with a tub/shower combo, but we didn't get that. When we…read morechecked out, I made sure to let the woman at the front desk know we weren't given the room we requested and was promised by a rep. She immediately blamed me, and told me that I called a third party who reserved the room for me. I told her I didn't contact any third party. I was probably re-routed to a third party when I contacted the Hampton's reservation number online. That wasn't my fault. She insisted that it was. She never apologized, never offered a small discount -- nothing. Sorry, but for $340, a paying customer should get what they asked for. The staff was rude, curt, and acted like they couldn't have cared less if we were there or not. The room was dirty, the bedding smelled like the last time they were laundered, cell phones weren't even invented! There was only one outlet near the bathroom vanity, and only one side table had a phone charger. If you stay here (and I would advise you not to), bring flip-flops or slippers because you will end up with filthy dirty feet. The floors are disgusting! If I could give zero stars here, I would! Steer clear of THIS place!