They saw me coming before I rounded the corner. I saw a high top van that I was interested in and test drove it. There were no warning lights on other than the tire sensor. The van did OK on a short test drive. When I came back I was told them I was not sure and started to try to not follow through with the purchase. The salesman Woody was very good and very persuasive at convincing me I didn't know anything about cars and offered me an additional $500 on my trade. I ended up buying the van, left to go home and not even 2 miles from KMA Auto the check engine light came on. The van started lunging and merging. I did make it home and immediately called the dealership. They were closed, so I sent an email to Woody asking him to contact me, he never did. I called the next day and offered $500 to cancel the transaction, they refused. They did offer me to bring it to them and the would check the code, showed it was the catalytic converter. They said that they would allow me to fix it and only charge me their cost, which they estimated $700. When I asked for a written estimate it went up to $1000.
When I traded my van I didn't have the middle row of seats installed, but I do have them, along with the remote controls to the different electronics in the van. They want these things at no additional costs to them...I will be happy to provide them with these items, in return for them fixing my van at their expense. DO NOT TRUST THIS DEALERSHIP, they are crooked, deceitful and are more than willing to suck every dollar out of your pocket. read more