Recently moved into a Paragon property after scouring Anchorage for something clean, safe,…read moreaffordable and well maintained. Paragon's property in UMed was the only property that we found available during our time period that met our parameters. In other instances, many other property managers were very difficult to connect with to actually see the apartment. Our manager was extremely responsive and went out of her way to ensure that the process went smoothly. Our previous managers were a nightmare, and difficult to reach- Paragon worked with us until we sorted out all the required boxes had been ticked. They are definitely careful about who they accept as tennants and won't let anything slide. The result is our new residence is quiet, our neighbors are practically invisible... it's like heaven. The building, side walks and parking lot are maintained, even when there's 3 feet if snow. Their app for payment is a breeze, and it'd easy to reach them via email OR if you call them, they actually answer the phone. Trust me, this is not the norm in this town! After my recent move, I've learned that many landlords are using 3rd parties and things go right to voice mail.
The apartments are small, but they have nice touches like marble sinks, granite counters and new flooring. Paragon does have high expectations for their tennants- no pets (not even fish), quiet time starts at 8, no smoking, there is no extra parking. Basically anything to damage the apartments or disturb other tennants is not tolerated. But when you're old and grumpy like us, this is just what we wanted. Peace. FINALLY.
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I would also like to comment on the other reviewers concerns concerning the nit-picking affecting their deposit. My husband spent the last decade as an apartment manager and repairman- so this is an area I am all-too familiar with. Smart owners and managers place your deposit in an account specifically for capital repairs. It's my observation in the time I've been here, that's what Paragon appears to be doing- which is good business. It ensures the property doesn't deteriorate. They are under no obligation to return your deposit since in all likelihood damages WILL occur, no matter how careful you are. Tennants should not expect their return back- if you get something back, you're lucky. Landlords spend hours, often days, addressing repairs after a move-out- no matter how careful or clean you were. At the Paragon apartment I just moved into, I watched their repairman spend 3 weeks making an apartment ready for a new tennant. That's a lot of hours of labor and supplies. Do the math- that adds up to more than your deposit. Granted that's not always the case, but I can't tell you from my husband's experiences as a landlord, this is very common. As a tennant there are a lot of things that go on to capital repairs and maintenance that tennants don't think about. Its the freedom of being a tennantand not a homeowner. (Does your roof NOT leak? Do you NOT have mold, mice, roaches? Do the washers work? Do the dumpster get emptied? Do you have hot water and heat? Snow removal happening? - All of this stuff happens because your landlord is doing their job behind the scenes.) So take that what for what it's worth and think twice about complaining about not getting your deposit back.