I enjoy working with the agents at Century 21. They are professional, organized, and truly care…read moreabout their clients. Their priority in every transaction is to ensure the entire home buying process is as smooth for all parties involved, and their agents are educated and up to date with what's going on in the market. I recommend Century 21 to anyone looking to do a real estate transaction!

A fantastic Real Estate company in the heart of Anchorage! Let these hard work Realtors make all of…read moreyour real estate dreams a reality!

Honest Review of Nova Property Management (Anchorage, AK)…read more I've lived here for about four months, and I want to share an honest and fair experience. Communication with the Nova office can be very difficult -- phone calls often go unanswered or you're kept on hold with no response. Some staff members, like Christopher, have been dismissive and difficult to work with. When I reported serious maintenance and safety issues, I felt ignored or spoken to in a way that was unprofessional and lacking empathy. However, the reason I'm giving 4 stars instead of 1 is because of Sally. If you ever need help from Nova, ask specifically for Sally. She is professional, respectful, and gets things done. She listens, follows through, and treats tenants like real people. If it weren't for her, I would have given this place half a star and advised others to stay away. Sally is the only person who made me feel heard and supported. She made sure repairs were completed and showed true care for tenants -- and that deserves recognition. I genuinely hope Nova understands how valuable she is to their company. In summary: Communication with management needs improvement Some staff, like Christopher (the property manager) , are dismissive and not tenant-focused Sally is the reason I stayed and the reason this review is 4 stars, not 1 Thank you, Sally -- you are the difference.

i've had an excellent experience with Nova Property Management, and a huge part of that is because…read moreof their staff. Everyone I've interacted with has been professional, friendly, and genuinely helpful. They take their time to answer questions clearly and never make you feel like an inconvenience. The team is very responsive and communicative, which makes a big difference. Whether it's emails, calls, or maintenance request, they follow through and keep you informed throughout the process. It's clear the staff is knowledgeable and actually cares about doing their job. It's refreshing to work with a property management company where the people truly make the experience positive. I would like to confidently recommend to anyone looking for a reliable, professional, and respectful property management team to look at Nova Property Management.

Great people working around the clock to make sure everyone is taken care of…read more RES YOU GUYS ARE AWESOME!

Ilene Morin REFUSES to have a final walk-through, despite it specifically saying in my lease that I…read moream allowed one per the original lease agreement signed. Her response: "We don't do that here, I'll wait until you drop off the keys then do a walk through on my own." I did the walk-through with a different individual upon moving into these apartments. These apartments off of Laurel Street/Happy Lane are rotting. Vagrants sleep in the laundry room. Laundry machines are coin-operated, and don't work - don't waste your money. Abandoned vehicles end up in the parking lot all the time, which in turn attracts the wrong kind of attention (especially in this location). Location is a hub for vagrants to play, as Campbell Creek is right at our backyard - frequently, homeless camps pop up behind the dumpster. Vagrants have taken over this area, and walks on Campbell Creek have been discontinued due to the erratic behavior of the homeless. There is trash everywhere. Used tampons and empty cups litter the parking lot and lawn areas. Lawns aren't maintained. The building keys were changed overnight and there wasn't any notice about it - so after taking out the trash mid-morning in late fall, I couldn't get back into my own apartment and was locked out. When the locks were finally changed over 2 days later, the new locks to the doors are the cheapest, shittiest locks; due to the cheap locksmith's inability to install them correctly, the door frequently jams as well. During the initial few months of the COVID-19 pandemic, Ilene Morin goes through the parking lot and writes down everyone's tag information. If tags were expired on your vehicle, she gave you a notice that your car would be towed if not taken care of. Further, you better purchase a shovel! Numerous notes have been given to all members of the complex during the winter. If the area around your vehicle hasn't been maintained/shoveled, your vehicle will be towed. If your vehicle "looks like it obviously haven't been moved from its spot within 3 days" she will have your vehicle towed. Temperature doesn't work inside apartments. On a warm-ish day during the summer, be prepared to have 3-4 fans running all day. The heat is unrelenting and there is no relief. Water damage throughout. Overall... these are cheap, not very well maintained apartment complexes. Managers/owners are SLUMDOGS, and as said before - Ilene Morin REFUSES to have a final walk through upon me vacating the apartment. If they want to take the deposit that bad, might as well just say it. It's shady and dishonorable on their part, but hey - whatever they need to make a few bucks, right? You will be the one to suffer if you choose to live here.

Recently moved into a Paragon property after scouring Anchorage for something clean, safe,…read moreaffordable and well maintained. Paragon's property in UMed was the only property that we found available during our time period that met our parameters. In other instances, many other property managers were very difficult to connect with to actually see the apartment. Our manager was extremely responsive and went out of her way to ensure that the process went smoothly. Our previous managers were a nightmare, and difficult to reach- Paragon worked with us until we sorted out all the required boxes had been ticked. They are definitely careful about who they accept as tennants and won't let anything slide. The result is our new residence is quiet, our neighbors are practically invisible... it's like heaven. The building, side walks and parking lot are maintained, even when there's 3 feet if snow. Their app for payment is a breeze, and it'd easy to reach them via email OR if you call them, they actually answer the phone. Trust me, this is not the norm in this town! After my recent move, I've learned that many landlords are using 3rd parties and things go right to voice mail. The apartments are small, but they have nice touches like marble sinks, granite counters and new flooring. Paragon does have high expectations for their tennants- no pets (not even fish), quiet time starts at 8, no smoking, there is no extra parking. Basically anything to damage the apartments or disturb other tennants is not tolerated. But when you're old and grumpy like us, this is just what we wanted. Peace. FINALLY. _____ I would also like to comment on the other reviewers concerns concerning the nit-picking affecting their deposit. My husband spent the last decade as an apartment manager and repairman- so this is an area I am all-too familiar with. Smart owners and managers place your deposit in an account specifically for capital repairs. It's my observation in the time I've been here, that's what Paragon appears to be doing- which is good business. It ensures the property doesn't deteriorate. They are under no obligation to return your deposit since in all likelihood damages WILL occur, no matter how careful you are. Tennants should not expect their return back- if you get something back, you're lucky. Landlords spend hours, often days, addressing repairs after a move-out- no matter how careful or clean you were. At the Paragon apartment I just moved into, I watched their repairman spend 3 weeks making an apartment ready for a new tennant. That's a lot of hours of labor and supplies. Do the math- that adds up to more than your deposit. Granted that's not always the case, but I can't tell you from my husband's experiences as a landlord, this is very common. As a tennant there are a lot of things that go on to capital repairs and maintenance that tennants don't think about. Its the freedom of being a tennantand not a homeowner. (Does your roof NOT leak? Do you NOT have mold, mice, roaches? Do the washers work? Do the dumpster get emptied? Do you have hot water and heat? Snow removal happening? - All of this stuff happens because your landlord is doing their job behind the scenes.) So take that what for what it's worth and think twice about complaining about not getting your deposit back.

Overall, expect mismanagement…read more Property issues had to be repeatedly emailed before anything changed. Checkout to leaving was very cumbersome. We made a huge effort to get things right and still our property rep "nickel and dimed" us. Nothing positive to add.

Terrible property management company. Extremely unprofessional and very poor at communication. Did…read morenot hold annual board meetings as required by our HOA for over two years. Reserves assessment report for my HOA was never correct/ updated. Avoid them at all costs.

These guys are scam artists! Cliff G. Routinly presses to bump up the condo dues at the annual…read moremeeting. He promises the extra money is going towards painting the condos... i have been paying this extra money for 8 years... not one house has been painted and last summer they had the nerve to threaten to charge me $25.00 per day if my house was not painted in 30 days! 6 months has passed with no incidents... but Last week was the last straw. They had a lawyer threaten me via mail that he would forclose my condo in 30 days if i did not pay $1400 in late monthly dues. It needs to be noted that i hav never missed a payment and have all the electronic payment reciepts... but what if i was out of town or missed that letter? They havent sent ANY monthly statements/bills. Their records keeping is busted. All they are trying to due is raise dues and charge fines to pay themselves. If anyone wants to contact me to rally together in a lawsuit please contact me at detersfd@gmail.com. Dont bother calling or emailing because Cliff will ignore your comunications.

Selling our house while living out of state has been incredibly overwhelming, but you went above…read moreand beyond for us. Your proactive approach in managing the entire process remotely, keeping us updated on every step, and ensuring that showing and communication with potential buyers went smoothly despite the distance. Your expertise, patience and dedication made the whole process so much easier. Thank you for helping us start this new chapter. We will never forget the role you played and will be forever grateful for your service. Maraming Salamat

As I sit in the living room of our new home, it is with great pleasure that I write this…read morerecommendation for Rowena and her assistant, Erika. Our family is so pleased with our new home in Eagle River, Alaska. My husband and I grew up in this little town but moved away after high school. We are excited to return here again with our children to begin a new adventure in this beautiful house. We were actually living outside of the U.S. in Estonia when we found out we were moving back "home". We weren't even sure if we'd be able to purchase a home without physically being in the country. But Rowena and Erika made it happen for us viewing lots and lots of homes for us. Being in a different time zone was a challenge but Rowena and Erika were always quick to respond to us via email and WhatsApp. It was a pleasure to work with such a knowledgeable and professional team. We are forever grateful to Rowena, Erika and team for helping us purchase the perfect house for our family.

Todd is a racist and unprofessional. All he did was cuss and put down the Hispanic Person I had…read morecleaned my unit saying " Mexican should know how to clean better than this" He also charged me for Filter being in units' dryer. Yes you heard me right

Being rigid, unyielding, and questionable with tenant housing rights is probably a coping mechanism…read morefor staying in the rental property business. I don't hold the first two points against Todd O'Banion as I have no desire to run a rental enterprise and I empathize with the many terrible tenants he may have to handle. But I am chagrined by the ethics of using tenant ignorance to one's advantage. My experience is that his attitude and management techniques do not translate well to tenants. While his preference is military personnel, O'Banion will rent to the muggles who also call Anchorage (most of the rentals) and The Valley (less of the rentals) their home. My advice for all renters/tenants is as follows: - - Know your leasing and renter rights under Alaska Law and do not be wary of using those laws to challenge statements that Todd or his employees tell you. - - Carefully read your rental agreement. It wouldn't be a bad idea to review the agreement with a lawyer, first, as you may have to deal with a lawyer, later. Pay extra close attention to the clauses that explain leaving your rental early. - - Be prepared to retain legal counsel, because this organization borders on techniques that might be construed as bullying or doublespeak. On several occasions, I was told one thing by an employee and something different (and begrudgingly) from Todd. Whether their comments are knowingly deceptive or the result of ignorance, I am not sure. - - Todd O'Banion will use the full extent of the lease to nab away money from your deposit. In my instance it was the lawn. It wasn't freshly mowed (but not overgrown, either.) There was a subtraction on my returned deposit of 425 dollars for the mowing of a third acre lawn. I have not been able to find any mowing services that charges that much for their services. Ultimately, this is an honest account of my experience. I am a decently well-educated individual who is willing to explore my rights and willing to challenge statements that appear intimidating or erroneous. I did this on multiple occasions. I feel bad for the tenant who does not have the capacity, time, or knowledge that they are being misled or bullied. At some point, I was wore down with fighting and gave up. For instance, I chose not to fight the lawn mowing situation. Congratulations, Todd. Beat me on that one. To be a tenant that feels summarily distraught is not a great feeling. Do not be fooled, Todd O'Banion is intent on making money for himself, and the clients he represents. If I owned a home that I wanted someone else to manage, I suppose I would want someone like Todd O'Banion to protect my investment. But personally, I will never rent from this organization in the future. My sister and brother-in-law had an experience that was more negative than mine, but I will allow them to post their experience should they desire to do that. Finally, I know this is not how all landlords treat their tenants. The last two companies I have leased from have been wonderful and accommodating from beginning to end. If Todd, or anyone else, contends with this entry as inadmissible or fake, I have all of my documentation from my time with this company. Feel free to reach out for further information.

Roy Briley Property Management has been managing my personal units, and units for my clients, for…read morethe past 3 years. I have to say that they do an excellent job. My turnover is low, rents have remained high, and my clients do not bother me any more! Yahoo!!!

The inside of the condo managed by Green Tree Condominiums under Roy Briley is decent: electricity…read moreand water work, good apartment neighbors/low sound from walls, floors are mostly solid and don't creak much. The outside is atrocious... The mailboxes have been broken into and can be peeled open by hand. The "lawn" outside the doorstep is dandelions that can range in length from one inch to one foot in length. Trash is strewn about near the dumpster. Hearing gunshots is not uncommon. And don't forget your drug addict "neighbors" who live in your carport, with a TV plugged into the block heater outlets, or a shopping cart; they regularly leave you presents, like used fentanyl foil or human excrement.

Leslie is THE BEST!! I've worked with agents in California and Alaska for both buying and selling…read more I've never worked with anyone as good as Leslie. She's incredible! I contacted her during COVID, months before I moved to Alaska. She answered me within an hour and after that, she kept in touch for months as I got ready to move. She spent a lot of time getting to know what I wanted. I arrived in the summer when the market was booming. Every agent in town was super busy, Leslie included. I knew that was happening and I had lowered my expectations. I was ready to do a lot of my own research and driving around. But Leslie had me seeing places the first weekend in town! She did a FANTASTIC job showing me places I might like. She never schmoozed me. She never tried to upsell me. Once we ran into another agent while seeing a place and he was a super schmoozy, slick kind of guy and it made me all the more grateful for Leslie's approach. When she showed me my place she said she thought I was going to like it--and sure enough, I loved it, and now it's mine. :) She knew exactly what I would love. The neighborhood, the price, the style, all of it. She remembered every little detail (for example--I wasn't interested in a townhouse or condo that didn't allow dogs). She walked me through the offer, counter-offers, loan, inspection, and more. She helped me get an early-occupy deal which I *really* wanted. When our first title company got delayed she found a new one! She didn't have to do that--it wasn't her fault the market was backed up. She would answer my texts at 10pm on Friday night, 9am Saturday, and everything in between. She knows a ton of people in Anchorage and she knows the town well. I hope to buy another place in a year or two and I wouldn't even consider using another agent!

From the owner: Looking for a Property Management Group Who Understands your need for more than a cookie cutter…read moreservice. At Alaska Boutique Realty Group we treat your property like our very own. What sets us apart? Our personalized management style—we don’t just oversee rentals, we build lasting relationships with property owners and tenants alike. From proactive maintenance to maximizing your rental income, we ensure your investment is in expert hands. Enjoy stress-free ownership with a team that’s responsive, reliable, and committed to protecting your property’s value. Experience the difference of hands-on, customized care because every property deserves a personal touch! 📞 Call us today and let’s talk about how we can help!