Disappointed that I described the job, the rented me the equipment which a large deposit was put…read moredown on, then cancelled the day of. Still waiting on refund.

Everything went good timely delivery and pick up , cost was fair personal were friendly . I plan on…read moreusing them again

This place has everything you need as a contractor especially for Concrete and masonry. This has…read morebeen needed in the area for a while, Every time I go in the service is great and I save way more money than anywhere else. They will beat anybodys prices and have everything you need from commercial to residential. The go to spot, Everything is A1.

Because the guys are out in the parking lot starting up machinery that is smoking and nasty…read moresmelling and it's getting into my house

I rented a 16 foot a frame ladder they were quick with the paper work and someone there helped me…read moreload it in my truck since I was alone

This is our third time renting from here and will be our last . We rented a Ditch Witch plus…read moretrailer . The first rental was fairly smooth except after several hours of use the track of the Ditch Witch came off. Luckily we were done with our work so we returned recognizing that that could happen . Next rental upon return we were pulled over by the police because the trailer lights didn't work properly . They simply apologized . This third rental was our worst yet . Upon calling to reserve the equipment we were promised a call back only to arrive and be told they were busy with other customers . When we finally received our equipment plus a trailer the lights again did not work !! While the owner wanted to fix the problem at that time we had already paid and were on Tool Times watch with rental . The owner was very rude , and basically offered little help for resolving the problem . In addition to rude employees and owner the pick up and drop off proceed there is a mess. Took us three times to learn a lesson that it is best to go elsewhere and will not rent from Tool Time again!

We had a lift truck repaired by Mac's. They used refurbished parts. I assume they did not give back…read morethe old parts because they must have used them for a core charge return. The refurbished parts did not last long and we had the same issues again. They charged us to redo the repair with a lengthy rental charge while they were fixing our machine. I would request parts back (I believe state law requires it) and ask for a warranty on repairs/parts if you deal with them. This was a very expensive lesson learned.

Beware of this company. I brought my forklift battery…read morecharger in for repair. I paid the $45 diagnostic fee. They told me I was a bad transformer and could not be repaired and attempted to to sell me a $450 used unit. I came to pick up my old unit and they kept trying to convince me to give them the old unit and they would refund th $45 dollar fee. I declined. They took 15 minutes to bring me back my old unit. When I got it back i discovered the controller card had been taken from my old unit. When confronted about it they said "I don't see why all the fuss over a scrap charger" then returned my control card. I reinstalled the card and took the charger to Earls Battery Service in Fraser, MI. They gave me a loaner unit to use why they checked my unit. They called me the next business day to tell me my charger was repaired. It was a bad wire and cost me $80 dollars. Mac service in my opinion is a very dishonest company and will try to rip you off