I had good hopes for this place but the experience was one of the worst i have experienced. This…read morewas a scheduled appointment which i was not acknowledged until 15 after. Then to be sat in a chair where the floor was flooded due to a pipe breaking. Now to the service waiting an additional 10 mins for me Tech. She barely cut cuticles, filed inconsistently leaving uneven toe nails. I consistently had to ask for further clipping filing buffing just not a relaxing experience at all. I declined the massage which came with package. I no longer wanted this person who clearly didnt care or take pride in her work to touch me further i even had to ask for cuticle oil! Smh ‍ . 65 dollars for a uneven poorly painted pedicure. I do not recommend very disappointing

They have a new manager. The store is very clean. Their service is very good. I recommend everyone…read moreto go and experience it.

I have to say .. reading these reviews is very funny, but not funny. These girls in these salons…read morehave an onus to the public to provide decent hair cuts, dyes, highlights and anything else they are required BY LAW to do. If you aren't happy with your cut, style, color ask for your money back or tell them you aren't paying them. Take a picture of your hair BEFORE and after so if needed, you have the proof and evidence of a bad cut, style, color, etc. Not all these girls are nice in ANY of the cutting crew places, including Oneonta, Norwich, Sidney, and etc. I filed a complaint and DAWN from New Jersey threatened me and has now followed me to every Salon I have been to that is affiliated with the Cutting Crew. Dawn is in New Jersey. Beauticians are beauticians. They are not doctors, therapists, or anything else except a hairdresser. Not happy? Don't pay them. PERIOD. And this can be a lesson for Everyone. Do your jobs or you simply won't get paid. Customers. Be nice don't expect the world, but do expect a decent job which is what these girls are trained to do. Be nice on both sides and see what happens. The NY State Attorney General's office will also take complaints as well. Take care and happy holidays.

I don't usually publish names or horrible reviews, but this one takes the cake…read more 1) DON'T INSULT YOUR CUSTOMERS WHEN THEY AREN'T THERE I get there and the two "stylists" - TRISH & HANNAH decide to talk bad about a customer who went to see if another salon could take her in faster. As a result, they decided to not let her sign in and talked bad about her (AS A CUSTOMER, AND JUST AS A HUMAN BEING, WE DON'T NEED TO BE BAD MOUTHED). 2) THIS IS BLATANT FALSE ADVERTISING. They charge $13.95 & up. On the shampoo she asks "do you use conditioner?" so I say "yes". It turns out, it's a $2 charge because she put conditioner in my hair and didn't tell me it was extra. Apparently getting your hair clipped is another $1, a charge I was not informed about. ALL OTHER PLACES DO THIS FOR FREE OR WILL TELL YOU WHEN THERE IS A CHARGE. I was so upset, I didn't ask for a card and they were not remorseful for what they had done. I will go to the place across the way since they are fair and decent to their customers.

Emily did an amazing job on my self cut hair. The shop is super clean, everyone is extremely…read morefriendly & it's very relaxing & welcoming. This is the best haircut I've had since relocating to the area.

My 82 year old mother went here for over 25 years, every 5 weeks for a cut & color. After…read morecanceling 2 appointments due to snow and an illness for which she was hospitalized , in the midst of the pandemic, he charged her $80 more than her usual fee. She was shocked and questioned the charge. He told her he heard from a relative of my mother's, she was going out to eat, etc. (untrue and not his business). She paid him $190 that day. She canceled her future appointments by calling to leave a message. He just called her furiously yelling at her about leaving his business. She's very upset and shaken. This guy is not a businessman and the reason I left him long ago. Beware of those who take advantage of the elderly. It speaks volumes! I plan to call the FTC and Office for the Aging.

This is a fantastic salon with a comfortable atmosphere, great salon for any person, of any age or…read morestyle! The stylists and nail tech are hilighy educated and continue to go to classes, they are passionate and really understand what you are going for. If you are looking for a fantastic service that will send you off feeling amazing. This is the salon for you!

I'm new to the area and have been searching for a stylist that would take the time to get to know…read moreme and the styles that work for my lifestyle and face shape. Virginia is it! She's warm, kind and generous with her time. She wants you to leave happy and I did!

Fabulous beautician! Love my new cut and highlights! Thank you Victoiria! Took lots of time and…read morevery creative and knowledgeable.

Would come again I…read morerecommend Kim for manicures. I got a full set of gel nails for 70$ and they came out very nice. I also recommend Jimmy for pedicures he did very good and was gentle and nice. Friendly atmosphere, they do take walk ins, and accept cash app, 10/10 would come back

horrible service the guy doing my girlfriends nails clearly cant do nail art only application,first…read moregirl that he had before her he had her wait to get her design but then after already seating her down he relized it was getting busy and rushed her nails, wasnt what she asked for at all she said her nails are chunky not the same length nor color she asked for. he didnt even ask her if she liked them just payed and left. will not be back ever

I showed Tammy an image of the cut I wanted and she replicated it exactly and with ease. She was a…read morepleasure to talk to. I would highly recommend this establishment and will come back for services in the future! Such a nice shop and friendly atmosphere.

Great place to come & get your hair cut or even a treatment :) they cater to all ages Polly & Tammyread more

I've been going here for years & have always received top notch service! Michelle S. always listens…read moreto & gives her clients exactly what they want! My only complaint is the salon stopped using Goldwell products. I hope they bring this product line back.