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    Klima Team Realty

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    3 years ago

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    Shannon Brinker | Keller Williams Realty Black Hills - 9356 Neck Yoke Rd Rapid City, SD 57702-7309

    Shannon Brinker | Keller Williams Realty Black Hills

    (2 reviews)

    STAY AWAY - ZERO STARS…read more Shannon Brinker is a known slumlord, which my husband and I learned the hard way. On day one, she blocked my phone number when I informed her that the heat was not working (during -20°F temperatures) and that it needed to be fixed, not just covered up with space heaters. Space heaters are a fire risk and cannot be left unattended (this includes when you are asleep). When she did this, we sent her a letter of demand and withheld funds when she still refused to fix the heat. With the fact that it was not only dangerous to our health, but also against our rights as tenants and her legal obligations as the landlord, we moved out and into a hotel. When we got an HVAC contractor out to inspect the mini-split heaters, not only did he tell us that they were out of refrigerant, indicating a leak in the system, but that even if they didn't have that issue, together the 2 mini-splits put out a total of 18,000 BTUs, and for the size of this apartment, it needed a minimum of 50,000 BTUs for the health and safety of any tenants. We mailed copies of this report, the lease with the clauses she violated highlighted, all of the evidence of these violations, and a letter of nullification to her and to her lawyer. Unfortunately for both of them, this showed us that neither check their P.O. boxes or have forwarding addresses, as both envelopes were returned to us. If you have any questions about Shannon Brinker or our experience with her, you may reach out to me at samantha.m.stortz@gmail.com

    Shannon Brinker is an unethical agent. I wish I could post negative stars. She continually ignored…read morerequests for information. Set us up on a management contract that we had to give 90 days notice to end, yet broke it off on a TEXT. Being her own broker has given her nobody to answer to. I have statements in her handwriting that she denies. Charges maintenance hours for help that she requested to save her online reviews. I have been owed several thousand dollars since September. Completely unprofessional at everything!!

    Klima Team Realty - realestateagents - Updated May 2026

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