I was an out of town landlord for 12 years. Along the way I got taken advantage of by tenants,…read morecontractors, repair men and even friends. Even worse, there always seemed to be a crisis when I was on vacation or busy with my business. Charles put an end to all of that. He has been nothing but honest, equitable and fair with all parties involved. I called quite a few places around town and drove over 3000 miles round trip to meet with multiple property managers. Charles stood out from the beginning, he got back to me when he said he would, was patient explaining how he worked and was punctual. He went out of his way to put my mind at ease from the first call to signing the agreement and beyond. More importantly Charles never promised anything he didn't deliver. There were places that charged considerably more and there were place that promised more for less money, but couldn't even return calls or keep a simple appointment after I drove across the country to meet them. Charles will see that your property reaches it's full potential, and will pay for himself in the process. He is a small business man who knows how to treat everyone involved. He makes himself available after hours for emergencies or as needed. He knows how to deal with contractors and makes getting work done on your property painless. Make your life and your tenants lives a lot easier, give Trusted Property Management a call!

Renter beware! One star is far too many but that is the lowest it will let me choose. I was…read moreillegally charged a double deposit, then when I informed David Charles Christie I would not be renewing my lease a couple of month's prior to the end of lease. He became very childish and pushy for me to have the property "showroom ready". He kept mentioning finding a tenant so i " could get out of rent" prior to the end of lease. something I never mentioned, wanted, or asked for. he asked me to pay utilities for a month I wasnt there to allow a new tenant to begin moving in early. I obliged. I paid rent up to when we agreed. He kept my entire double month's rent security deposit (which I now know is illegal to even request -⁠SDCL 43-32-6.1, ) charging me every time he went to look or show the house, an oven rack that was never there, and a month of rent that he already had a new tenant paying rent for and on a lease at the same property. He has been an absolute nightmare and I have filed a consumer protection complaint, small claims court, and any avenue I can to spread the word on this absolute scandalous and criminal behavior.

Elissa Erickson is the secret weapon of realty. She seems quiet and unassuming, yet she is…read moreeffective and hard working. This lady did everything she promised and more. What a fabulous referral! I highly recommend her specifically. Thank you Elissa!

From the owner: "The Kahler Team is one of the premier Real Estate teams in the region, and we had 4.6% of the…read moretotal transactions in the 2016 Black Hills Real Estate market. We closed 273 transactions last year, our average days on market was 36, and we had a volume of over $56,500,000"

Elissa Erickson is the secret weapon of realty. She seems quiet and unassuming, yet she is…read moreeffective and hard working. This lady did everything she promised and more. What a fabulous referral! I highly recommend her specifically. Thank you Elissa!

I cannot recommend you highly enough. I contacted Jeremy from the UK six months before our arrival…read moreand he did an outstanding job of keeping in regular contact and answering my (many) questions. We were so prepared by the time we arrived we found our house the first day we went on viewings. From then on you guys did a fantastic job throughout the whole sales process (and my anxious husband didn't exactly go lightly on you). I am so thankful that I found Jeremy and that he didn't ignore me like so many others did....I got really lucky with both you and our perfect home!!!

Service Commitment Responsiveness are terms that personify Elissa. She went the extra mile to…read moreresearch any questions we had about a potential property and did so with a smile. When you need a new home, you need to call Elissa Erickson.

I can't say enough good things about Elissa. Beyond knowledgeable in her job and will absolutely do…read moreeverything in her power to help you. Plusa she will do it swiftly and diligently. What I consistently found was whenever I would even mention one little thing about any property she would get me the answer. Even if I didn't really have that much concern she would go to whatever extent it was to get the answer. Put it this way, she's just not your normal realtor or person. She actually cares and goes above and beyond, naturally as that is how she just seems to tick?

If you are thinking of renting from them or listing your property with them, save yourself a lot of…read moretrouble! They managed a property of mine because of a military PCS. Everything was OK at first, but then we started having problems with the poor quality of work that their handyman was doing at top price. He does very shady work and there is no warrantee. Then they rented out my house to one of their own employees (Nicole). Without asking me, they only charged her half of the deposit that the contract called for and because she claimed her dog was a service dog (who chewed a huge hole in the living room carpet), he did not charge a pet deposit. But I wonder if the cat (who shredded all the screens in the house) was a service cat... When she finally moved out, I was left with thousands of dollars in damage that had to be repaired. Her deposit should have been $2000, which would have covered most of it, but she only gave a $500 deposit, unbeknownst to me . Additionally, she only made a partial rent payment on the last month she was there, so I am left holding the bag for the rest. I keep calling and Paul (in charge) keeps putting me off, even though he admits they owe me the money. Now he won't answer my call or return my messages. They ripped me off with low quality repairs on my home at top dollar billing and then ripped me off by never giving me the money they owe me. I say "they" because it was the manager of that office and his employee was the renter. If they treat homeowners this badly, just image how poorly they treat their renters. Do not list your house with these crooks. I don't do many reviews, but I hope to save someone the heartache we have had with them.

So much has changed over the past couple of years. People are there to collect their paycheck and…read moredo care or their employees don't know how to run apartments whatsoever! Very poor management. When I call the main office, I always have to leave a message and never receive a call back. Maintenance is not getting done around here, the place is trashed. Very poor management. I feel very sorry for the owner of the property.