Subject: Official Commendation: Ms. Robinson (Window 18) and Supervisory Staff - To the District…read moreManager I am writing to formally commend the exceptional service and professional conduct of Ms. Robinson at Window 18, as well as her supervisor, during my appointment on Friday, May 1, 2026. As a licensed clinician working within the Supreme Court system, I am intimately aware of the complexities of the law and the weight of documentation. I arrived at your office within an hour of closing to submit a request for a new Social Security number--a process necessitated by ongoing, severe cyberstalking and identity theft involving the Department of Homeland Security and the FBI. Despite having 256 pages of documentation and having faced significant pushback and administrative hurdles in past at Manhattan, my experience at this location was transformative. I would like to highlight several key aspects of Ms. Robinson's performance that warrant recognition: Trauma-Informed Care: Upon seeing my distress and the volume of my preparation, Ms. Robinson immediately established a "safe space." She allowed for a moment of silence, offered comfort with a sense of humor that grounded me, and recognized the emotional weight of the appointment. I wept in my chair and all it took was her saying she could tell by my face, that this has been going on for a long time. She was right as I've been targeted for 3 years now. 3 years too long. Ms. Robinson did not merely process paperwork; she meticulously reviewed and assisted in labeling the extensive documentation. When the content of the application triggered powerful emotions, she skillfully redirected the conversation to keep the process moving without dismissing my experience. After assisting me with the final touches to my 256+ page packet she then sought supervision. She wanted to ensure that it was as strong as it could be and that everything was perfect and easy for the person who would have to review it next. She didn't challenge information I relayed from the central office either. Her supervisor could've easily allowed her to do this by herself but while Miss Robinson was assisting me her supervisor jumped in to ensure my original copies were given back to me and that my application was focused on by Miss Robinson, who did not have to worry about being tasked with the other parts. Commitment Beyond Duty: Both Ms. Robinson and her supervisor stayed well past the 4:00 PM closing time to ensure my application was complete. I left around 445 so I know they stayed longer. The cleaning company cleaned around me. The supervisor's direct involvement demonstrated a level of teamwork and dedication that is unfortunately rare. I've been going through this for a long time and part of the reason my documentation was so extensive is that I've had to be the judge and the jury to protect myself when other systems can't. She reviewed each document and even said that I had more than she had seen before. She shared her own experiences and normalized what I felt. Most importantly when she said she wasn't judging me, I believed her. I believed that she believed me- all I needed was for my application to be sent where it needed to be. She did just that and more with no prompt. Safety and Respect: For survivors of domestic violence and cyberstalking, being believed is often the hardest part of the journey. Ms. Robinson ensured I left feeling heard, seen, and protected, rather than defeated. This case is so complex that if I was her I'd feel overwhelmed too (and it's my life). The security staff on duty also deserves mention for maintaining a professional and supportive environment during the after-hours completion of my filing. When they did not let anybody else sign-in, I grew anxious and felt bad I was making people stay longer to help. He made sure nobody bothered me and kept an eye on me in the empty cubicle across the room. Ms. Robinson possesses a rare combination of high-level administrative competence and profound emotional intelligence. She is an asset to the Social Security Administration and should be strongly considered for a senior or leadership role. She facilitated a complex federal process with a level of grace that put previous experiences at Manhattan to shame. Even though my application was finalized so late on Friday she gave me a receipt and clearly stated she hadn't yet submitted it to the central office yet. but, for the first time I wasn't worried- it'll make its way in her hands. We need unfavorable encounters to recognize the good ones. Please ensure this commendation is added to the personnel files of Ms. Robinson and her supervisor. People in their positions often only hear from the public when there is a complaint; it is vital that they are recognized when they provide exemplary, life-changing service. For once, an office took action to prevent further harm rather than apologize for actions taken far too late. Sincerely, G. H.

I thought it was going to take forever but they are very organized and I was done within 15-20…read moreminutes. The lady at window 8 was polite and knew her stuff. You do need an appointment. When you get there there is a self service kiosk, very self-explanatory, enter your SSN and get a number.

THEY WILL HELP YOU!…read more I don't often give such high regard and praise when it comes to business, but the team at the law offices of Lee S. Braunstein are nothing short of exceptional! When it comes to being aggressive for the sake of their clients, Mr Lee Braunstein, his daughter Jessica, and the entire staff makes sure that those who have been injured and are currently on workers compensation are being properly accommodated professionally and covered medically. From my experience, the workers compensation system is decent in NY, but not always fair to meet the needs of the individual who was hurt on the job. No matter what the issue or question is that you may have while on workers compensation, whether you are still working light duty or are home on 100% disability, the team at the law offices of Lee S. Braunstein is fully equipped, capable, and highly professional enough to assist you in any way, shape, or form. They have your back (literally, I needed spinal surgery!); and sometimes it's good to know that you have an attorney who is actually PERSONALLY INVESTED in your case and situation. Not many people. let alone attorneys, possess the qualities of empathy, honor, loyalty, and justice...and it's good to see that in 2018, some people still care enough to help others. I give the Law Offices of Lee S Braunstein 5 stars for their abilities and professionalism towards their clients. Thank you. James D. Miraglia

Lee Braunstein is the best there is. He is a man that gets things done for sure. He will fight for…read moreyou with everything he has. He also takes the time for clients and actual cares about people and how they make out. He has helped me and others I know and has a solid reputation with everyone around him.

I wanted to take a moment to give a great review on my experience with this law firm. I hired them…read moreto apply for disability benefits and just received my approval letter from the Social Security office. I was told at my ALJ hearing that I had won but wanted to wait for official confirmation! My atty knew her stuff and got me this win which I would have never gotten without her. I'm so happy and grateful for all there help. What a great job they did!!

I have been calling 2 weeks before my hearing, trying to get a hold of my lawyer and to update them…read moreon my case. They NEVER EVER returned a call back. Today was the day of my hearing, the judge spent more than 30 minutes trying to get the attorney on the line and no response. I have have been waiting for 3 years to get a case hearing and now I have to reschedule. They have no sense of urgency or responsibility. Go ask for someone else to represent you. These people don't give a fuck.

Not sure where the negative reviews coming from but this firm is excellent would highly recommend…read more I was kept well informed on all levels of my SSD case. Mr. Burke was professional and courteous and kept it 100 with me , informed me via email, phone , and text. I would highly recommend him and I'm about to. He is straight up the real deal.

I am really not understanding these negative reviews. I am working with Louis Burko and I think he…read moreis amazing. He is sharp and thinks on his feet. I could not ask for a better attorney. I spoke to many others and they were terrible. Louis Burko really knows his stuff. I had another attorney before this and he was not as proactive as Louis Burko. Again I would highly recommend this firm to anyone

I highly recommend Mr.James Meadows I've never had a…read morespeeding summons in 50 Years of driving in new york well I got two Summonses on speeding in exess of 36 mp over limit wich is a mandatory 10 points and suspension andca summons for dangerous driving wich depending on the officer you can be locked up he was able to delay the court date and eventually have both summonses dissmised for over A year was extremely stressed be careful and cautious driving and always hire the best lawyer in tri-state erea ny nj CT hes the best at what he does hes woth his wait in gold hope to never get a speeding ticket again cause I will follow speed limit but if I Ever get a summons again I will hire him to Fight my tickets. If you want the best then you got to go to the BEST JAMES MEADOW Another Satisfying Customer. Hysni

He was very unprofessional and rude during our call, and ended up hanging up on me. Perhaps he was…read morehaving a bad day (clearing he has alot of bad days as you can tell on all his 1star reviews and all his 1star review are mostly because he's being rude over the phone and hanging up) but that's no excuse for treating someone disrespectfully. I called back to let him know that and he just said "goodluck with your tickets" and hung up again, I then texted him after and had a back and forth with him on text message ( he's a child literally) Someone who is a professional lawyer and holds themselves to a high standard should conduct themselves with respect and professionalism. Being rude and hanging up on someone is unacceptable and does not reflect the level of professionalism one would expect from someone in that position. please no one hire this guy give your money else where !

When they asked me to write a review and i'm happy to do so. Jonathan was a top notch lawyer for my…read morecase and truly made a living hell into a new chance at life. This was not an easy situation for me or my family but I'm really lucky I had a good lawyer to walk me through the process. I recommend his law office fully!

When I googled the best and top appeal Lawyers in NYC, the Rosenberg Law Firm came up. From the…read moremoment I spoke to Samantha Imber, I knew that the Rosenberg Law Firm was truly "one of a kind". Her kindness, love, dedication spoke volumes. The Rosenberg Law Firm is truly # 1. If you are looking for a law firm that cares, the Rosenberg Law Firm is your choice. If you are looking for excellent service, choose the Rosenberg Law Firm. Samantha Imber is one of the best lawyers I have ever met and had the pleasure to work With.

Recommend hiring Shulman & Hill. They are responsive. They answer the phone. They care about their…read moreclients

The staff including all paralegals and new attorney's they hire can't do their job. They don't…read morereturn calls and lie that attorney's are busy when I can hear them say " just tell her they will call her back " and laugh why did my last attorney Joel quit and who is Edvin ? I look forward to fire this law firm Don't use their case app as they don't reply and it's garbage the worse law firm you will have if you choose this firm

He has been practicing since i was a young man, and im definitely no spring chicken, that being…read moresaid. experience matters. he definitely knows what he's doing in court.

He has been my lawyer for over 20 years, simply the best. Marc is smart and will fight for youread more

I had the pleasure of having a consultation with Ms. Clover Barrett, and she is a very…read moreknowledgable, passionate, and honest lawyer. I would highly recommend this law firm if you want results and a professional team!

After listening to what my needs were unfortunately, they were not able to help me because of not…read morebeing in the right county. However, I would still recommend this law firm. They were friendly and helpful on the phone.

I have contacted the firm for legal advice and potential questions that have come up in my career…read more I have never had such a caring and kind response from lawyers. Jeff especially has been nothing but helpful and patient in his approach. I highly recommend Risman and Risman. It's hard to find this kind of customer service and compassion when it comes to matters of the law. They listen and really work hard to help your situation. 10/10 experience. I would definitely use them again and have referred them as well.

Honest, expert guidance during a difficult time--highly recommended. 10/10…read more I cannot recommend Jeffrey Risman and the team at Risman & Risman highly enough. During an incredibly difficult situation, I interviewed about 15 different law firms who all wanted my case. I easily chose Risman & Risman because Jeffrey immediately came across as honest and a true expert in his field. Now that my case is closed, I can confirm that my instinct was right. What impressed me most was that everything played out exactly as Jeffrey said it would. There were no surprises, just steady, expert guidance. Every person I interacted with at the office matched that level of kindness and knowledge. If you want a lawyer who is honest, compassionate, and knows exactly what they are doing, call Risman & Risman