ordered a work sweat shirt 2/28/26, kept in contact after not receivin, they let me know each time…read morethe order had got lost and remade the sweatshirt 3 time. we are now in the end of April never received merchandise and having the hardest time receiving a refund for something I never receive.

Customer service was horrible! I walked in and greeted the lady which she looked at me and didn't…read morewant to say hello. It was my first time and last time ever coming here because I didn't even get asked if I needed help with anything. Super overpriced for shirts

Amazing experience. Love this designer and his mom and his aunt. We went today and asked about a…read moretree topper and not only did Jackie make us a custom tree topper while we shopped, his mother, aunt and sales person got us hot cocoa from Jackie's own recipe, candy canes and showed us all his custom made Santa that he is currently making. We have loved him for years and are so happy we have a custom tree topper. I cruse is so amazing at what he does. His store is a must visit if in Lubbock. His decor is one of a kind and the team is amazing in customer service. Definitely recommend his store for any decor lover.

Obviously I don't buy for myself here, but I end up here anyway. It's not a bad place to visit…read more The store is well designed and the staff are nice. There is a good selection and usually a nice small sale section. Pricing is above average, but reasonable for this type of store. The quality is good and something you can count on. One of the best places in town for women under 40. I also like because the staff is not nosey or pushy.

I love J Roberts! It is one of two places in Lubbock where I can count on finding something that…read moreis cute, has a flattering fit, and is within my price range (although I'm usually pushing it here). There are definitely some pieces I can't justify spending the money on within my budget. However, I appreciate that there is a wide range of price points. What I love about J Roberts: -It's across the street from Francesca's (my other go-to store). -They have a constantly changing inventory. -Their sales rack has consistently good deals. -The inventory is one of a kind. -Their social media presence helps me to know if I want to swing by on that particular day based on rent posts about inventory. -They cater to Texas Tech game day apparel during that season. -They have trendy and timeless pieces. -They offer lots of styling ideas within the store on everything from clothing to accessories. -The staff is always super friendly and helpful. They always set up a room for me before I'm even done picking out items. -They sometimes serve mimosas during special sales or holidays. Are you convinced yet? Go check it out!

I have used a Xerox machine from this company for 10+ years, and have always had exemplary service…read morefrom Visual Edge IT. I recently had some issues with the machine and have been discussing alternatives with Dan Smith. He has been very attentive to our needs, honest and went the extra mile to find a solution. I would highly recommend Visual Edge and Dan in particular.

Service and selection are the best. Staff is so helpful and knowledgeable. Purchased my patio…read morefurniture there and couple of years ago and it still looks perfect

This people are out of their mind with their prices. Their not all that great either. Their average…read morein my opinion but I believe they think differently of themselves.

I'm glad Hallmark came back to Lubbock. Now I don't have to order on line anymore. I get coupons…read morefrom Hallmark in the mail that I use in the store and it saves money. The people who wait on you are extremely helpful and friendly.

Great place. I've bought three hoodies and two shirts. yes, they do cost a bit more than you find…read moreon Amazon. BUT there's a reason I feel that way. the quality. the quality of these feels thicker and softer than the ones on Amazon (shipped from China) these hold up better against Lubbock weather. and the designs last long too I've washed mine a few times. (not that anyone cares but they do fit to the size. I'm an XL in hoodies and this fit perfectly, even after I've had it a year and countless washes. I ordered a black and pink hoodie. zero fading!) Love em. will buy more :)

I needed a shirt for Father's Day. I had procrastinated until the very last minute and these guys…read morecame through!!! They had it done in two hours and it was exactly what i wanted (even though i didn't know what i wanted when i walked in) they were professional and quick and called me as soon as it was ready. Very fair price! Especially for such short notice and the shirt is really great quality! I only paid $24.95 + tax

Came here and when we walked in we were told about some sale going on. They have some really cool…read morestuff, but the two guys that were there at the time were to busy chasing the tale of the barley 21 year old girl in there to help us with any questions apparently lmao and we know she was barley 21 because we heard her tell them. I don't think we'd come back here after that.

This is by far the best shop for Alternative Merch in town! The Owner is really chill and kind and…read morewill offer you help with any questions you have. He is very knowledgable about all types of bands ranging from decades and eras to specific types of genre. Not only that, if you don't see a band you love he will offer to find it for you and put it in the shop. I recommend this shop highly if you have a family or friend that absolutely loves mainstream or obscure music taste. The shop is located at 3636 50th St, Lubbock, TX 79413 FROM BACKSTAGE ROCK N' ROLL GIFT SHOP "From rare vintage records to men's & women's rock n' roll apparel, Backstage Rock n' Roll Gift Shop in Lubbock, TX has you covered. Stop by today to browse our large selection of music-related merchandise and novelty pop-culture apparel and gifts."