1. Kleaner Home

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Bakersfield, CA

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Kleaner Home

5.0 (2 reviews)
Closed • 8:00 am - 6:00 pm

Services - Kleaner Home

Deep cleaning

Maid services

Move-in or move-out cleaning

Kleaner Home Photos

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7 years ago

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A-1 Cleaning Services - Clean floors and surfaces

A-1 Cleaning Services

(77 reviews)

Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

All Gone & More - This is the AFTER photo. Nick had Anthony install the laminate.

All Gone & More

(48 reviews)

A few months ago, we bought a house…read more My wife saw it through a virtual tour conducted by our agent. She loved it. We went through the process and got it. It was the third one we had submitted an offer on and we got it at a very good price so we counted our blessings. You know how it is right now. But we wanted a house far away from the city. On final inspection day, our agent went through the house for us. We could not make it. We had a ton of work. We followed him in yet another virtual tour. All was fine. The next day, we went to pick up the keys. Before we got out of the car, our agent sent me a text "Be warned: They trashed the place". And they did. It was an unmitigated mess. I will not describe it for you, but it involved cats and dogs and disposable razor blades in the bathroom. Our agent was livid and worried sick. I was just sick. I had to go outside to breath. And then I felt the breeze in the huge back yard, heard the birds in the trees and decided to see it through. Our agent was relieved past words. He was sure we were going to call the whole thing off. He offered to send a cleaning service to take care of cleaning the biohazard that was supposed to be a carpet and in general spruce up the place. He suggested we could move right away, handed us the keys and left. Well, two days later, we had not heard from him so I called him to ask about the cleaning. He informed us the cleaners had "ghosted" him. Nothing had been done. I was obviously furious and worried. I finished work that day and discussed our options with my wife. She was mortified for having approved the sale and pushed for that house. Now time was passing and we could not just drop work to go fix the house. In despair, having gotten no update all day from our agent, I checked Yelp. And I came across All Gone and More. "24 hour service" I read. It was 11:00 P.M. I called. Nick answered on the first ring. In a polite and direct manner, he identified himself and listened carefully and patiently to the tale of woe you just read. I asked if he could take the carpet and clean it with flamethrowers, remove a (believe it or not) huge, dirty, disagreeable greenhouse that was built on the yard, clean the house with xenomorph acid, basically and make it liveable. He calmly said yes and said he would give me a quote the next morning. The morning came. I had my quote. I thought it was perfectly reasonable and still added a few things for him to do. He said yes to them and so did I to his quote. He went to work immediately. He periodically sent me photos showing some new disaster in our new house that we had not known about and suggesting what to do to fix it. Meaning him fixing it. We went back to check on progress two days later. I met Nick and shook his hand. He introduced us to his beloved Tina who works with him. It was a dramatic difference. I handed him half the amount he had quoted and he insisted we check everything they had done before we pay him anything. I was very impressed. Nick and Tina are a dynamic duo. She is demanding and no-nonsense. She will go over spots and clean them ruthlessly until her idea of quality is satisfied. She will buy and install new parts and not even bother to charge for them because the old ones "were not right" in her view. Nick is very skilled. He is a real handyman. Both of them have a crew of helpers that performs with first responder alacrity to the tasks put before them. It is very impressive to behold. Tina and her crew dismounted the greenhouse, a fence and took down and carted away bushes and similar, in the time it took Nick to show me what they were doing and what needed to be done. And it was a lot. I started adding tasks and time to the cleaning-now-turned-into-restoration. No nonsense. Just work. We finally needed to have the place ready today. I told Nick. He said O.K. We went and saw a different house. Transformed. Finally ready, much better than the one we saw in the listing photos. Our home to be. Tina, Nick and their platoon worked round the clock to deliver. And they did. For two months, while I added more and more jobs for them to tackle, they were at our new house daily. We started bringing our belongings in. Lots of them. Action figures and other collectibles. Lots of electronics. And nary an issue. Nick and Tina would receive packages and go pick up appliances for us. Always in the best of dispositions. I told Nick and I meant it: Meeting him and his All Gone and More crew was the best part of our whole house buying experience. They made everything else possible. Do you know why I take the time to write such an insanely huge wall of text? Because they deserve it. Trust them. They will not fail you. Look no further. These are hard working people with lots of experience, who always say yes to new jobs. Call them, day or night, and know the relief of seeing a job well done.

Once again needed a HUGE hauling of trash and bulky items left behind by a tenant and they came and…read moretook care of it quick! Great price, reach out to them for all your hauling needs!!!!!

Kleaner Home - homecleaning - Updated October 2026

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