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Kitty Face

3.7 (3 reviews)
Closed • 10:00 am - 6:00 pm
Updated 1 week ago

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3 years ago

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5 years ago

Love love love this store. Kid friendly. Great toys. Clean. Organized. Definite go to for nice quality items.

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5 years ago

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Once Upon A Child - Once upon a child storefront

Once Upon A Child

(61 reviews)

$

DO NOT SELL YOUR CHILDRENS CLOTHING TO THIS STORE!…read more Today was my last time shopping this location unfortunately. Today I learned that after selling to this location for the past 6 years, they ONLY buy clothing that is less than 3 years old. I brought in a tote full to the rim with gently used in season, in style, clothing ranging from coats, tops, bottoms and shoes. Out of about 50+ items I brought in, only 3 items were purchased for a total of a measly $3.30. (For reference, used dirty shoes at this location are sold for $5+ a pair. There has been many times I've seen literal poop on the bottoms of the shoes being sold . So gross) The items they purchased consisted of 2 pairs of formal dress shoes that my daughter NEVER wore. And a pair of fleece lined leggings that looked like they paired with an outfit I also brought in but somehow the outfit was not purchased only the bottoms. When I got my buy receipt, I was advised that "all clothing has a date and they do not accept clothing over 3 years old." This is the first time I heard of such a ridiculous rule. I don't buy my child's clothing from thrift stores and most of the items I brought in were 1 size smaller than what my daughter wears so my items would not have been over 3 years old. So naturally I asked where this magical "date" on the clothing was as the items I was pulling out of my "pass" pile DID NOT have dates. The cashier did not know so she went in the back and pulled out a random vest and showed me a Target brand tag that showed a date behind the size tag. If this is the way OUAC buys clothing then it should be advertised BIG, BOLD, and UPFRONT. We drove 30+ mins to waste our time. I would have been better off donating the clothing to Goodwill and saving my gas and time selling here. They recently renovated the entire store inside and out. Finally getting rid of the smelly carpet. I guess they have to recoup their money somehow right? I attached a photo for reference of the note that was written on my buy receipt . Save your time and gas money folks, avoid this place if you need to sell your kids clothes.

I used to come here all the time, but the past few visits have been disappointing. Each time there…read morehas been some sort of issue, whether it's incorrect totals or poor customer service. It seems like things run much better when the owner is present. What's also concerning is the behavior of some employees. In a store full of parents and kids, I've heard staff using inappropriate language and speaking negatively about the owner. Interestingly, I've only heard these comments when the owner isn't there, which makes the environment feel unprofessional and uncomfortable. i'll be going to different locations now but I hope management addresses these issues for other customers.

Kitty Face - toys - Updated May 2026

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