Sami Ragab has been responsive, polite, thorough, and incredibly attentive throughout my husband's…read morereal estate dispute. Before our consultation, my husband provided Sami with the relevant correspondence and agreements, and Sami came fully prepared and well informed about the matter. His consultation and representation have been exactly what we were looking for. He has been a true advocate for us and, quite honestly, a godsend during a stressful situation. I found Sami to be patient, professional, and exceptionally clear when explaining the law, our options, and the best next steps. He communicated everything concisely while making sure we fully understood our situation. We are extremely grateful for his guidance and representation and would highly recommend Sami Ragab to anyone seeking a knowledgeable, thorough, and dedicated attorney.

If transparency, accountability, and clear communication are important to you when it comes to…read morebilling, I would think twice before choosing Ragab Law Firm- especially working with Amy Casey. My biggest concern with this firm was not the cost of legal services--I have no issue paying for services that are properly communicated and provided. My concern was the lack of transparency surrounding communication and billing, and how the situation was handled when those concerns were raised. I want to specifically address my experience with Amy Casey, because her handling of the situation was the most disappointing part of this experience. When the billing concerns were brought to the firm's attention, Amy acknowledged the mistakes, apologized, and took accountability in her own words. However, despite that acknowledgment, the underlying issue was not resolved. Instead, the interaction became increasingly frustrating, with communication that I experienced as rude, passive-aggressive, and dismissive. What was particularly disappointing was that I was the actual client, yet Amy would not directly address me and instead continued speaking to my business partner, who was simply there with me. I expected to be treated with basic professional courtesy and to have my concerns heard directly. Instead, Amy walked away from the conversation without allowing me to fully explain my concerns. There was very little empathy or willingness to listen. To me, accountability means more than simply saying you're sorry or acknowledging that a mistake was made--it means taking action to correct the problem. Actions speak louder than words. Once a firm acknowledges that mistakes were made, the expectation should be that those mistakes are addressed rather than simply explained away. There were also significant concerns regarding billing transparency. At the beginning of the process, invoices were sent showing $0.00, despite there ultimately being detailed billing associated with the work. Only after we raised a formal complaint did a detailed invoice suddenly become available. Again, my concern was never about paying for legitimate legal work. I will gladly pay for services I receive. The issue is whether the client is clearly informed about what is being billed and given accurate documentation along the way. As for Moses, who handled my case, I want to be fair and distinguish my experience with him from my experience with the firm's administration. Moses was great to work with overall, although communication was not always at the level I would have expected based on the communication standards the firm represents that it provides. Sammi was also a positive part of my experience. He was kind, communicated with us, apologized for what occurred, and ultimately helped resolve the situation. I genuinely appreciated his professionalism and willingness to address the issue. When concerns escalate to where the owner of the firm is having to reach out... not a good look. That said, staff represent the firm, and ultimately the firm's leadership is responsible for how clients are treated and how mistakes are handled. A client's experience should not depend on which person happens to be handling the issue. I am leaving this review because I believe clients deserve transparency, clear communication, accountability, and respect--especially when something goes wrong. My experience with Moses and Sammi was positive in important ways, but my experience with Amy Casey and the firm's handling of the billing and communication issues significantly overshadowed those positives. I would not recommend working with Amy Casey based on my experience. If you choose Ragab Law Firm, I would strongly recommend making sure you understand exactly how billing will be handled and that all communication regarding fees and services is documented from the beginning.

I highly recommend Jonathan. The fact that he is a fiduciary was an attractive aspect for my wife…read moreand I. I believe that Jonathan takes that title extremely serious and he is truly looking out for the best for our family. I can really tell that Jonathan's advice and guidance is really tailored to us as a couple and our goals. He really takes the time to educate both my wife and I about all the recommendations or options that we ask him about. He wants to make sure that we understand what we are basing our decision off of, instead of just saying "listen to me, I know what's best for you". He is extremely bright and has a great wealth of knowledge. I have talked to other financial people and Jonathan is definitely one of the most knowledgeable I have ever met. I, myself, was a business major in college and know that Jonathan is a very well-educated and knowledgeable person in the finance realm. He has helped a great deal in our future planning. We are a young couple and while I know some about finance, it is sometimes overwhelming thinking about saving for retirement, kids, house, and the future etc. Jonathan has helped us sort through these significant (future) events and really takes a "backwards" approach in that he looks at what our goals are in life, and then helps us develop a plan to get there. He definitely tailors to our needs and sets up a couple tasks to do each time we have a meeting. We are currently setting up retirement accounts, and insurance to ensure that we are covered and our family is taken care of in case of an unfortunate event and Jonathan is helping us every step of the way. There are many times I've contacted him to ask him questions about my health insurance, life insurance, 401k stuff and he is extremely prompt in responding. I have asked Jonathan about some investment advice and he was more than happy to provide suggestions. Also, he never pressures you to do anything you do not feel comfortable with. He offers suggestions and things to think about but really lets you call the shots with his help. You can literally ask him about anything, and he provides a careful and well-thought out response. I know that sometimes I've asked financial people about certain investments, and they provide very hasty and impulsive advice - sometimes they provide a "one-way" solution. However, I have found that Jonathan always refers back to our goals and ensures that whatever decision we are making align with what we want in life. He places the options in front of you, provides the pros/cons through his research and provides recommendations based on our needs and wants. Jonathan has added so much value by helping us organize our life, make financial decisions, help us save money, and so much more. Lastly, I think one of the greatest things I have noticed about him is that he truly enjoys what he does and genuinely wants to help us get things organized so that we are set up for our future.

Jonathan has been advising me for a little over two years now. He has a very logical and clear…read moreapproach to personal finance. I enjoy working with him because he guides down a path that we choose together and gives me the information that I need to get comfortable with the choices that I am making. I highly recommend using his services.

After the pre-consult/consultation, we entered into an agreement with Eric based on specific tasks…read morethat we wanted to be accomplished for our case. He said he understood, agreed to fulfill the conditions, & complete the tasks - yet we did not receive the services that were promised to us. We were upfront about the challenges, hardships, & injustices we had faced within this court case going on 8+ years. Eric has left us high & dry while knowing our Children are in serious danger. Shutting down our urgent concerns while belittling our safety. Eric suddenly announced his withdrawal after taking our money but not responding to & pretending we did not explain our requests clearly or repeat them many times. The requests were urgent & time-sensitive; by Eric not filing or following up, these pivotal deadlines were missed, drastically changing the trajectory of our legal options & outcomes. Eric operated in ways as if he was heavily invested in the Opposing Party's interests; advocating for their wants & never opposing anything that they said or did. His behavior appeared like he was working with the Opposing Party; by suppressing our voice, denying/not doing what we requested, & supporting anything that they asked for. He often downplayed their oppositional behavior & made excuses for their inappropriate/unprofessional actions.

Eric and his office assisted me through a very challenging divorce against an ex husband I had just…read moreput through law school (if you can imagine what difficulties THAT scenario might bring into play). Eric is very informative, professional, and dedicated to his clients. I recommend him to anyone that crosses my path!