10/10 recommend. Joe (boss) and Tim ase tech, both definitely went over and beyond and answered all…read moremy questions and showed me under my car what was wrong! Very throughout They will be fast and efficiently. I am definitely coming back for all my service needs. I will be referring to my friends for sure

I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

Last time I go there. When the counter guy goes im not trying to nickel and dime you as he nickel…read moreand dimes you. Went in told them i had 3 leaks, easy to see and i changed the power steering pump and its feels like its binding in the Column area. I hope to see a video of them staring at the 3 leaks for the hr diag i paid for. since they charged me 2 hrs work of diag ,1 for the 3 very visible leaks and 1 for the steering issue. fucking 5 mins to lift a vehicle and say yup, were the rest of those 55min go to if not staring? All Veterans stay away if you can.

my 2013 Mazda3 needed work on exhaust system. I chose to wait while work was being done. Paul…read moreworked diligently to complete the repairs and take care of an additional item necessary for my safety. I only trust Conrad's in Vermilion to work on my vehicle. The service is beyond expectations. The team is honest and professional at a fair cost.

We just moved from Columbus to Lorain and have found our tire and service center! These people are…read morefast, friendly, and more importantly, honest. Very happy with our experience and plan to bring all our vehicle needs to Deichler's.

My vehicle broke down on the Ohio turnpike. I had my car towed here. Family owned business, very…read morefriendly! My car battery died as I was traveling East. They checked the entire car to figure out what was going on. Turned out to be nothing. If my vehicle ever breaks down near them I will definitely come back.

Mr Tire/Monro is in deep financial trouble and you, as a customer, will suffer if you come here…read morenow. I've been going to this location for years but we are now done. The staff now consists of two techs and the manager. You could wait up to 7 hours for a simple oil change but, surprise, you can't wait there. With no staff to watch the front they are no longer allowing customers to sit and wait for their vehicles. I had to walk home, at 70 years old, with bad joints and hearing aids, in a dangerous heat index and pouring rain, because I couldn't wait. I called corporate and their response was, gee, thats really terrible, we can send you a $35 store credit for your next visit. You just tortured me and you want me to come back? NOT going to happen. Unless Monro saves itself, don't patronize because YOU will bear the brunt of the cuts. Quality and service are now gone.

Thank you for great service price on my new Corvette tires, friendly knowledgeable staffread more

Well I have to say this actually cleaned my Bronco quite well !!! My lack of five stars is the fact…read moreof paying for the top wash you must pay to use the vacuum! That should be given with a wash...period !

I was passing through this area when I REALLY needed a car wash. Summer spiders and birds had not…read morebeen kind to my vehicle. Located on Liberty Avenue, Liberty Auto Wash is a 24/7 self-serve car wash that also has an attendant-led automated cloth wash. This car wash is HUGE, and you can really stop here any time to get what you need done. I pulled right in, looped around the building and selected a mid-level wash at $13. The high school aged guys working were upbeat and helpful, even on a super hot day. I was super pleased with the wash and the guys worked quite hard on drying the spots by hand that the dryer missed. They were so happy when I tipped them. It was very hot out and it was the least I could do. I think it's really amazing that they offer different promotions for veterans and military. It says a lot about their character! It was an efficient, effective wash and I would absolutely stop here again for my clean car needs. Really pleased with the experience of the attendant-led car wash!

had my car towed from them about a parking violation; they towed my car legit 1.1 miles away to…read moretheir lot, and had me pay 260 dollars to get it out of the lot. They first told me to pay 290 but I got it down to 260 once I asked why it's that expensive (especially for that close of a distance). The car was only there for a couple hours, I don't understand the insane pricing and how they wanted me to pay almost 300 dollars at first. Also did not give me my parking ticket I had to pay and texted me on Facebook messenger 2 days later about how they had my parking ticket; the police said it should have been in my car. Very inconvenient and not the most organized.

Get my service work done here on my regular car as well as my classic 1962 Corvette. Very good work…read moreby friendly people. I have known Lester, the owner all my life. Honest guy!

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

Paul is Awesome!! He got our van unlocked with a dead battery!! It only took him less than 5…read moreminutes to do this!! Got to me very quickly. Alot sooner than my insurance co. Said it was going to be. Thanks Paul, you're the best. I'll call you anytime for help.

I was stuck a few times without gas. Paul's Roadside Service came to the rescue. Really great and…read moreprofessional service. Very fairly priced. Value wen above my expectations.