Same odd experience as others noted--great talk about punctuality and products, estimate to be emailed within the next day or two, and then nothing--ghosted, zero follow-up or response to inquiries. I was ready to move forward and liked the product selection and thought it would work well for my space; but, guess I'll never know! I wish there were another Kitchen Tune-Up franchise in our region to check out because you can't even get a response from the Rogers, AR location. I don't understand why, as a business owner, you would waste your own time showing up to look at a space and then not follow through. And if someone reaches out to you regarding follow-up/next steps, it would only take 30 seconds, and would be the professional thing to do, to respond to an email or text to let that person know you're not going to do the work! read more