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Kiser Furniture

3.0 (3 reviews)
Closed • 9:00 am - 5:30 pm

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BedInABox - BedInABox® Dual Hybrid™

BedInABox

5.0(9 reviews)
33.3 mi
•$$

My BF told me he needed a new mattress, but I didnt realize how much bed prices had skyrocketed. I…read moresaw on naplab, that bedinabox original mattress got a high rating. I bought the bed on July 4th and got a queen for $635, which is a great value. My BF said the bed is cooling, which is important because he's a hot sleeper. In addition, his last bed was giving him back pain; which is now gone with the new mattress.

I'll first review about the location. It's fairly easy to find with GPS. We drove from Knoxville…read moreand got right to it. The showroom is a little tight but they have the selection of every product they carry. Their people working there are not hovering or pushy and will let you try and interact at your own pace. And having been aggravated at other places this was a nice breath of fresh air. Now I'll add a tidbit for the mattress. We shopped hard for this: read reviews, read sleep like the dead, endured other company showrooms, laid on at least a hundred different beds. We finally had two other mattresses as a basis of comparison to use against our choice at BIAB: the tempurpedic cloud luxe breeze and the sleep number i8. We ruled out sleepnumber due to the reasons of having to maintain upkeep on the electronic equipment to keep air in the mattress in the long run. We ruled out the TempurPedic mattress because in comparison to the BedInABox Serenity Cooling Memory Foam the price was too high and getting it too our door too inconvenient. We ended up going with the Bed In A Box Serenity Cooling Memory Foam in a king size. We also bought the base. And as advertised the bed was built and arrived to our door in a timely manner. Me and my friend got the bed and base upstairs pretty easy. The base was easy to assemble and had all parts. The bed came open easy and came out to full size in less than a minute. After that we let it air out for 24-36 hours and was good to go. So in conclusion if you are nearby in the area and wondered...then hopefully this will help you take that next step in the door. Life is too short to sleep uncomfortably!

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BedInABox - BedInABox® Azul™

BedInABox® Azul™

BedInABox - BedInABox® Original

BedInABox® Original

BedInABox - BedInABox® Dual Hybrid™

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BedInABox® Dual Hybrid™

Quality Furniture & Appliance

Quality Furniture & Appliance

5.0(3 reviews)
19.1 mi

I cannot say enough about the small town furniture store. I have been to Boone. I have been to…read moreJohnson City. I have been to Elizabethton looking for furniture. Finally I said I'm going to check local because I'm tired of driving to look. I walk in and Matt was there to help me, and I have furnished 90% of my house from this one store. The customer service is outstanding the delivery when they come to deliver my things and set up is outstanding. I go to see Matt for everything I need for my house whether it's furniture or my appliances he gives great advice if I'm looking for something in town like I'm looking for you know a plumber. I can absolutely trust his recommendations. I just cannot say enough of good things about this store And the customer service and not just from Matt Matt's my favorite that's who I always go see, but everybody in the entire store is extremely helpful and polite. If you see something in there, a couch or chair and you like it, but you don't like the material they can have that made for you in whatever material that you want, they will let you know how long it's gonna take, and the cost. Once again, outstanding customer service. The prices are awesome too.!

Recently, our refrigerator suddenly stopped working. We live in Shady Valley and decided to shop…read morelocally for a new one instead of buying one from Home Depot. So, today we drove to Mountain City to shop at Quality Furniture and Appliance. What a fabulous decision we made. We found the perfect refrigerator for us at a reasonable price, the best customer service ever, and same day delivery. We couldn't be happier and will certainly return in the future should the need arise.

Midway Furniture - The couch I bought

Midway Furniture

2.3(10 reviews)
9.4 mi
•$$

We have purchased well over $7000k of furniture from this store over the past few years. Recently…read morepurchased a sofa/recliner. Upon inquiring about the warranty for the sofa we were told that if anything was wrong that he would ensure that the issue was taken care of and if it could not be corrected he would trade out for a new sofa. After having the sofa for only a couple of months it started breaking down. When we contacted the store manager about this issue we were once again "ASSURED" that he would rectify the issue and if the issue could not be fixed, he would offer a new replacement sofa. This did not happen. While the store manager did try to fix what he thought was the issue it did not work. And now the store manager is not standing behind his words/promise to us. We were told it's up to his regional manager. So bottom line is that his "Promise"/"ASSURANCE" was nothing but puffing (blowing smoke to make a sale). This store is NO LONGER our go to store for furniture. If you tell a customer (or anyone) that you will stand behind the item sold, then honor your words. This is definitely bad customer service and leaves no room for recommendations to others to shop at this store!!

In my honest opinion Dave, the manager is RACIST and BIAST! I worked there for a few and was asked…read moreto do things that others didn't! Tanner the owner now never even said hi or bye to me. But spoke to all the others with flair. The building is old, cold and full of leaks because they refuse to put money into a 50 year old building. There are far better furniture stores with a modern selection, price and building!

Kiser Furniture - furniture - Updated May 2026

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