I have now done business with this company twice. I was going to go back to my original store at…read morethe Pinnacle, but it has been consolidated. So, I came here and ended up buying from the guy that had helped me load my last purchase into my truck. The guys name was Paul and he did an excellent job helping me find a new bed for my mom. I am a lifer. Highly recommend giving this place a look!

Wouldn't give this company a dime! Went in July to get 2 twin size box springs and mattresses and…read morethe man treated me like an idiot and because I needed them for my kids I was gonna buy them anyway. When asked about delivery he said yea for $125 to travel less than 20 miles when another company further away charged me $25 to deliver the beds! Rip off company and rude employees! Needless to say the other company delivered again for free and disposed of my old mattresses!

Great furniture store and very helpful staff. It's a small store but they have good size inventory…read moreof home items for all rooms. They offer local delivery also.

From the owner: Jim's Corner Furniture store in Warrensville, NC is your room makeover headquarters. Whether you…read moreneed a new mattress for your master bedroom or a whole new living room suite, we've got just what you're looking for. From rustic to regal, Jim's is the place for quality furniture at affordable prices. Since 1981, our knowledgeable team has been dedicated to finding the very best pieces for our customers. We boast over 15,000 feet of showroom space with something for every taste and budget. Test out one of our more than 50 on-display recliners or enjoy finding those finishing touches that make a house a home. Please visit our web site for additional information, photos, and more. Visit Jim's Corner Furniture today for all your furniture needs.

We shopped on a Saturday and the son-in-law was working. He…read more was very friendly and we enjoyed meeting and visiting with him. We did buy a mattress and box springs at a good price. I highly recommend this family owned store. We brought the mattress home in our truck which he helped load and tie down. We like to support small businesses when we can. Glenda C.

If I could leave a higher star rating I would. From the moment we arrived at the store to the time…read morethe set up was completed we were treated with the upmost care and respect. The prices were great. He also delivered and set up the base and mattress and spent extra time attaching our head board and foot board. He went above and beyond every step of the way and we could not be more thankful. Forever lifelong customers now.

My BF told me he needed a new mattress, but I didnt realize how much bed prices had skyrocketed. I…read moresaw on naplab, that bedinabox original mattress got a high rating. I bought the bed on July 4th and got a queen for $635, which is a great value. My BF said the bed is cooling, which is important because he's a hot sleeper. In addition, his last bed was giving him back pain; which is now gone with the new mattress.

I'll first review about the location. It's fairly easy to find with GPS. We drove from Knoxville…read moreand got right to it. The showroom is a little tight but they have the selection of every product they carry. Their people working there are not hovering or pushy and will let you try and interact at your own pace. And having been aggravated at other places this was a nice breath of fresh air. Now I'll add a tidbit for the mattress. We shopped hard for this: read reviews, read sleep like the dead, endured other company showrooms, laid on at least a hundred different beds. We finally had two other mattresses as a basis of comparison to use against our choice at BIAB: the tempurpedic cloud luxe breeze and the sleep number i8. We ruled out sleepnumber due to the reasons of having to maintain upkeep on the electronic equipment to keep air in the mattress in the long run. We ruled out the TempurPedic mattress because in comparison to the BedInABox Serenity Cooling Memory Foam the price was too high and getting it too our door too inconvenient. We ended up going with the Bed In A Box Serenity Cooling Memory Foam in a king size. We also bought the base. And as advertised the bed was built and arrived to our door in a timely manner. Me and my friend got the bed and base upstairs pretty easy. The base was easy to assemble and had all parts. The bed came open easy and came out to full size in less than a minute. After that we let it air out for 24-36 hours and was good to go. So in conclusion if you are nearby in the area and wondered...then hopefully this will help you take that next step in the door. Life is too short to sleep uncomfortably!

WE bought a new sofa and a recliner at better Homes two weeks ago this Wednesday they delivered on…read moretime (a little early)We are so very pleased with our new furniture! Thank you so very much!! We love our new sofa and recliner! \\\

My husband and I can not say enough good things about the Better Homes Furniture! We bought a home…read moreand needed a mattress for a bed and Danny delivered it himself the next day. He was patient with us as were tried out every mattress in store and appreciated how accommodating he was to our situation of needing the mattress immediately. Thank you Danny!!

The business staff was very friendly and knowledgeable about the mattresses they offered. I…read morepurchased a MALOUF Polaris mattress at a good cost and I am very satisfied with the product. I would recommend checking this place out before making your next mattress purchase.

Hello. Bristol Native here. I believe in supporting small businesses especially in my hometown. I…read moregrew up here and with all the changes being made to the city I believe it's important to support our hard-working small business owners in time where it's hard to survive. I purchased a king mattress and box spring, along with a queen mattress and box spring, for a total of $2,248.37 including tax. I was coming into town after unexpectedly losing my sister. I needed somewhere last minute to stay and decided to furnish my developing Airbnb as a last resort. The king mattress was unable to be brought through the hallway stairs but after measuring the king was not going to fit in the room I designed it for. I contacted the owner and explained the situation. Although the receipt stated "all sales final," the owner agreed to make an exception and specifically told me he would process a refund for the king mattress set with only a $100 pickup fee. I would like to emphasize that pick up team was delightful and fully understanding of my situation. (I can add that they agreed with you) When the delivery team arrived to pick up the king mattress, they appeared unaware it was being returned and initially attempted to bring it inside. I clarified it was a return, they called the owner. At that point, after already agreeing to the refund, the owner changed the terms. He accused my me of lying about the reason for the return and suddenly added a 25% restocking fee on top of the previously agreed $100 pickup fee. He was under the impression his team could make it fit as if we had not already discussed and agreed upon the reason and decision for a refund. I was grateful to be getting any refund at all, but to accuse me of lying about not being able to fit the mattress upstairs and not notifying the pick up people of the return to check my validity was absolutely unprofessional. In the end, my father received only $765 back for the returned king mattress and box spring. Based on the purchase, the company retained approximately $523 from the return (including the pickup fee), despite the owner's original agreement to refund it for only a $100 pickup charge. Businesses certainly have the right to enforce return policies. What disappointed us was that the owner first made one agreement, then changed the terms after the pickup crew had already arrived. If the final policy was going to be a 25% restocking fee plus a pickup fee, that should have been disclosed from the beginning--not after a refund had already been promised. We understand businesses need policies, but we also believe a person's word matters. We cannot recommend a company that changes the financial terms of an agreement after the fact.

I cannot say enough about the small town furniture store. I have been to Boone. I have been to…read moreJohnson City. I have been to Elizabethton looking for furniture. Finally I said I'm going to check local because I'm tired of driving to look. I walk in and Matt was there to help me, and I have furnished 90% of my house from this one store. The customer service is outstanding the delivery when they come to deliver my things and set up is outstanding. I go to see Matt for everything I need for my house whether it's furniture or my appliances he gives great advice if I'm looking for something in town like I'm looking for you know a plumber. I can absolutely trust his recommendations. I just cannot say enough of good things about this store And the customer service and not just from Matt Matt's my favorite that's who I always go see, but everybody in the entire store is extremely helpful and polite. If you see something in there, a couch or chair and you like it, but you don't like the material they can have that made for you in whatever material that you want, they will let you know how long it's gonna take, and the cost. Once again, outstanding customer service. The prices are awesome too.!

Recently, our refrigerator suddenly stopped working. We live in Shady Valley and decided to shop…read morelocally for a new one instead of buying one from Home Depot. So, today we drove to Mountain City to shop at Quality Furniture and Appliance. What a fabulous decision we made. We found the perfect refrigerator for us at a reasonable price, the best customer service ever, and same day delivery. We couldn't be happier and will certainly return in the future should the need arise.

I've been meaning to leave a good review on this place for a while. When I moved into my first…read moreapartment I bought a really nice sectional from there. They gave me a discounted price and even delivered all the way out to Johnson City for only 75 dollars! That was in 2020, and since then I had a piece of the sectional break (No fault on them at all). We called to see if they had any idea how we could fix it. They offered to order the parts or to just sell us a new piece for the price they get it for. We opted for replacing that whole side and not only did they deliver it with no additional charge, but they also took out our old broken piece for us. I would 1000% recommend them! Great furniture, great prices, nice staff, and FANTASTIC delivery service!

We have purchased well over $7000k of furniture from this store over the past few years. Recently…read morepurchased a sofa/recliner. Upon inquiring about the warranty for the sofa we were told that if anything was wrong that he would ensure that the issue was taken care of and if it could not be corrected he would trade out for a new sofa. After having the sofa for only a couple of months it started breaking down. When we contacted the store manager about this issue we were once again "ASSURED" that he would rectify the issue and if the issue could not be fixed, he would offer a new replacement sofa. This did not happen. While the store manager did try to fix what he thought was the issue it did not work. And now the store manager is not standing behind his words/promise to us. We were told it's up to his regional manager. So bottom line is that his "Promise"/"ASSURANCE" was nothing but puffing (blowing smoke to make a sale). This store is NO LONGER our go to store for furniture. If you tell a customer (or anyone) that you will stand behind the item sold, then honor your words. This is definitely bad customer service and leaves no room for recommendations to others to shop at this store!!

We went in and Todd was with another customer. We looked around and found what we thought would…read morework for us, and when he was finished with his customer we explained the situation. Todd agreed that this mattress would work for what we needed it for. He helped us work out the details for delivery, and we had our mattress and at a great price! Great guy and wonderful to work with! Highly recommend!

Todd Whitehead was such a great help and provided superior customer service. He listened to our…read moreneeds, showed us what we were looking for, and did not try to upsell us. After being away from the area so long we were unsure where to begin looking for a mattress other than big box retailers. Because we are strong supporters of family-owned businesses, we were thrilled to find Sleep Zone. They far exceeded our expectations and will be the first choice for future purchases.