This was my first time seeing her and when I tell you she answered all my questions and her stuff…read moreis amazing!! 10/10 and it was clean and smell amazing!!

Staff is so nice and courteous. Ms. Roslyn is adept and efficient in her quality of care. Love…read morethis environment.

My mom had a procedure this morning, and the staff were amazing. I thought I'd leave some positive…read morefeedback from our experience. First, the receptionist at the front desk gave a good first impression. She was smiling when we walked in and was very friendly. And this was an early 7:15am The volunteer that walked us back was sweet. I only have first names with those I interacted with. Once my mom was wheeled back I'm not sure who assisted. Bailey, Robert, and Amanda were so gentle, patient, and seemed like they genuinely cared. They are perfect for their job and I hope they know how much their work is appreciated. I met Dr. Huang briefly and he was nice and informative. My mom has some follow up work but I know she'll be in good hands here.

Professional group. Fast and great support staff. Easy to…read moremake and change appointments.

Clean clinic and friendly staff. Very efficient. Nuses . Small clinic but over all not bad. I came…read moreearly but was not able to be seen early since Dr not in till 10 and other patients before me. But that's fair.

Can't believe the review from five years ago is still being read. I have been remiss in providing…read morean update. Since this five years ago old review, BS&W Clinic in Harker Heights, they have done a 180. What a change! Not sure if they take Humana Insurance or not, but they give quality care to their patients. So, feel confident in using any or all of the BS&W clinics in the area!!!

We just pcsed here. I have a rare heart condition and I was haven nasty chest pains and cold…read moresweats. Husband brought me to the er and the nurse at the desk was super nice even though I was screaming in between pains and apologizing at the same time. They got me back to the back in a room. I had a nurse, ems guy,doc and another nurse in my room working on blood work asking Husband questions calling for xray, doing ekg. They were very precise and did everything they could to help me. This military ER is by far the best one I've been to as far as havin to be seen for heart problems

Horrible experience as an active duty soldier. Falsified several medical documents of mine, which I…read morestill have the originals to do and will be filing a tort. Reported false information to CPS on me. Released unnecessary medical information to my chain of command. Believed my chain of command who accused me of malingering despite constantly coming in for the same symptoms and ended up having to be hospitalized bc of their negligence. I will be filing a tort against CRDAMC. If I were to ever be in life threatening situation and my only option was to go to Darnall, I'd just rather die where I'm at then be transported to Darnall. The VA has recognized the discrepancies in my records as well.

Type of care was fantastic quality of care was fast and efficient office experience was the best…read more This hospital provided me with such fast and efficient care and service they are the best hands down in central Texas

The registration process is honestly the dumbest thing I've ever experienced. They make you sit…read moredown and call a guy in a call center in India and tell them all your information in a packed lobby. I went through this whole process just for them to tell me they don't take our insurance AFTER 15 mins of verifying the insurance. I gave them the secondary insurance that they did take and they still weren't able to verify. I'm honestly really tired of ER's/ doctors offices/ urgent cares making you go through elaborate processes because they don't want to handle paperwork.

I visited this location recently and I would recommend Alvin T Guerra to anyone new to the area. He…read moresaved the day for me and I am positive he will do the same for you. If you're looking for a doctor that takes time and is patient he is the man to go to. First impression is everything these days and he was awesome. So if you're new to the area and need a doctor. Alvin T Guerra, PA-C on Scott and White Dr in Killeen Texas is highly recommend. A very happy pleased customer

Fantastic Care. Fast and efficient Ive been seen a few…read moretimes at this location and their very friendly. Used the lab several times, and they're also very friendly. It makes my transition from old address to New Clinic much easier.

VERY UNPROFESSIONAL! The front desk staff, Ms. Raquel (or…read moreMs. Rachel), disconnected my call three different times while I was simply trying to ask why my daughter's appointment was rescheduled when her dad arrived only four minutes late. She claimed there is no grace period and tried to imply he was lying about the time, even though he showed up at 10:04 for a 10:00 appointment. He had to call off work, pick our daughter up from daycare, and still got turned around at the door. When I questioned why the call kept dropping and said, "Are you acting like you can't hear me?" Ms. Raquel / Ms. Rachel suddenly came back on the line with a rude attitude and falsely accused me of calling her a name--even though I was speaking to people in the background. Instead of remaining professional, she escalated the situation by threatening me, telling me to "come say it to her face," and when I arrived to unenroll my children, she said, "Ain't you coming to look for the h?"**--continuing to provoke and disrespect me. When I asked her to step outside so we could talk calmly, she refused and continued being unprofessional behind the counter. Management also made no effort to listen to my side or address her behavior. I unenrolled my children and left. I would NOT recommend this pediatrics office to anyone--not even my worst enemy. The lack of professionalism, customer service, and accountability is unbelievable.

I see why they have 2.5 stars. Very unprofessional. Girl at the front desk has a nastyyy attitude…read moreshe should see a therapist. And everyone else there basically barely cares. Jana was a a sweetheart but needs to tell her staff to tighten up