i had concern about employee in service dept .ii brought the issue to mr dustin very…read moreprofessional.thank you for listening to my concern awesome ty

Anderson Ford is awesome! Chris,McKenzie, Brett and Cameron made our buying experience the best…read moreever. They got us into a vehicle we love and is affordable. They all stayed late on a Friday to make it happen! We absolutely love our new Explorer! Thank you! We are definitely customers for life!

Travis and Devon are literally the sweetest and the best!!! My wife and I went to go buy a car for…read morethe first time and I can't believe how easy it was. From the first interaction all the way towards the end, these two gave us a wonderful first time buyer experience. Helpful people through and through! Best of all we are in love with the car we got, no regrets! Thank you guys so much.

My 2017 Kia Niro was towed to this dealership on September 4 and remained there until I ultimately…read morehad it towed elsewhere on September 14. I authorized their $220 diagnostic fee. A few days after the vehicle arrived, service advisor Sydney called and told me the car needed, at minimum, a new hybrid battery and fuel pump, with a verbal estimate of approximately $6,400. My concern was what happened after that. I repeatedly called and emailed requesting the written diagnostic findings and an itemized estimate so I could understand exactly what had been tested, what had failed, and how the approximately $6,400 estimate was calculated. I never received either one. Communication was also extremely poor. Multiple emails to Sydney went unanswered, and I only received a response after calling the dealership, speaking with someone else, and explaining that my emails had not been answered. Because I live approximately two hours away from the dealership, I was relying heavily on phone and email communication for updates, which made the lack of response especially frustrating. When I ultimately arranged to have the vehicle towed elsewhere, I gave the dealership relatively short notice, so I understand they may not have had sufficient time to fully reassemble everything before the tow arrived. After the vehicle was delivered to my home, I discovered that the rear seat remained removed for access to the hybrid battery, a large underbody cover panel had been removed and placed inside the vehicle, and some electrical/fuse connections remained disconnected under the hood and inside the car. My primary concern is that after my vehicle spent 10 days at an authorized Kia dealership, and after being given a verbal diagnosis involving thousands of dollars in repairs, I still could not obtain a written diagnostic report or itemized estimate despite repeatedly requesting them. When a customer is being told a vehicle requires over $6,400 in repairs, I believe providing that information in writing is a very reasonable expectation. Unfortunately, the communication and follow-through I experienced fell far short of what I expected from an authorized Kia service department, and I would not use this service department again.

We first purchased a used jeep and hated it! Called our salesman, Mike Desantis, and he said to…read morecome in asap. We did and he found a truck that was exactly what we actually wanted. Perfect customer service, attention to detail and genuinely cared about what we wanted 100% would return and ask for Mike.

Shout out to Cody and Joe in Parts and Service for helping me get my tire fixed quickly today. I'm…read morea home health RN and need my car to see patients. They saved the day. Thank you!

We just bought a 2021 Honda Pilot. So many things this SUV does, auto tracking, large screen…read moredisplays your google app, power everything, smooth ride, lots of headroom, large cargo area, even several settings for all wheel drive. Sandra shared her 11- years experience at this dealership and it's why we bought our car here. We have owned many Honda's, from outboard motors, to our son's Civic hatchback. They have always been trouble free, very dependable and great on gas. This and many other important points of owning a Honda, was discussed with Sandra. We are looking forward to many years of traveling the country in this technical savvy SUV. Everyone we've met we're very friendly. We look forward to our visits to this Kingman dealership in the future. That's you Sandra and Chris for their honesty and professionalism displayed while we bought our new car.

Techs lie and dont fix the problems you take it in for. Over $700 to drive my vehicle out of their…read moreservice bay with the same problem I took it in for and issues it didnt have when I took it in.

This review is based on my experience selling my Tesla 2020 Model X Performance vehicle on 9/6/26…read more I had another quote from a dealer before hopping online to get a quote from Carvana, and Carvana beat the other quote pretty significantly. I found the process to be pretty seamless and straightforward. There was a checklist I completed and a contract I signed upon arriving at the dealership. I want to give kudos to Cassie Gorden, who was fantastic to work with. I ran into some issues with completing a transfer step in the Tesla app, and she helped me with patience and grace, turning what could have been a frustrating and stressful situation into a pleasant one. Honestly, I hope her manager sees this review because she is a STELLAR employee, and deserves the highest marks on her next performance review. She is a great problem solver and has strong customer service skills. I highly recommend giving Carvana a shot if you are thinking about selling your car, and HIGHLY recommend working with Cassie!

Two weeks ago I had a bad car accident. Thanks to God nobody was badly injured. I was just saying…read morehow I was going to keep my car the rest of my life, but that didn't turn out. Never thought I'd buy a car from a "vending machine." The experience was perfect. No hassle, did checking on the car before via vin number, and it's the same exact model and year I totaled, but with half the miles. So far, I'm loving it. Great experience. Nicole was very proficient and professional all the whole being cordial and charming. Great experience!

Been looking for a van 2 months for work cause mine finally was done.Seems everyone had 130000…read moremiles and wanted 20000.00 lol lol.I came across rite price auto and they just got a 2016 dodge grand caravan with 67000.00 original miles...yep no 1 in front of that 67000.00.Called and Went to see Rom That morning...test drive and BOUGHT IT...perfect... From the phone call...to test drive...financing and ALL THE FRIENDY AND HELPFUL STAFF WAS A VERY STRESS FREE EXPERIENCE. HERES THE KICKER..... I BOUGHT AS IS NO WARRANTY...like all the rest And I totally understood what that means... About 3 weeks later my transmission went.. SHIT HAPPENS. I RELIZE THAT I called Rom and asked if he new good place to take it to...He immediately said...hold up..get it over here n let us see..Yep transmission bad.. Well long story short...next thing I know Rom calls me and advised me they are Going to replace transmission NOOOOOOOOO CHARGE!!!!!! I have it back now...didn't take long RIDES LIKE BRAND NEW!!!! NO BS!!!!!!! GOD BLESS everyone one of you over there U DEFINITELY WENT WAY BEYOND ANY AUTO EXPERIENCE I HAD IN 50 YEARS!!!!! We will be getting my daughters car there and my next Van Also!!!!!! ONCE AGAIN THANKS SO MUCH TO ENTIRE STAFF AT RITE PRICE AUTOS....

Don't waste your time here lol you apply for a car get all this good news and they tell you to…read more"come by" then when you come they "forgot" to tell you that someone already put a down payment on it and try to upsell you. Garbage company and it's not right price it's globul cars. TRASH