Very helpful staff. Not a lot of selection but they have knowledge which apps is harder to find…read morethan you'd think in a music shop

Best music store in the area by a mile. The kind of mom and pop place that all the Guitar Centers…read moreare putting out of business across the country. Shreveport music still has a friendly atmosphere (opposite of the cold and corporate Walgreens vibe of Guitar Center), nicer guitars and amps in stock, and a really competent tech staff for your guitar and amp repairs and mods. Support local business!!

I've been pickin' for over 65 years so know pretty much when a music store is on the level or on…read morecash flow. I knew y'all was on the level by the way I was treated the first time I went in a year or so ago just to get some strings. XLNT salesperson not a high pressure "oh that's all you want, over there". I didn't have to listen to a resume or someone telling me what I wanted. I was treated like a customer with respect for my needs. It might be 60mi to your place, but you have a customer for life just from strings, picks, and a cheap music stand, and will be seeing ya soon when I get another amp or guitar. Thanks Again Mark C Mashburn Fairfield, Texas

They let my mother-in-law play their piano and were really nice to her and helped her with questionsread more

I see some recent mixed reviews and think I know why, as I recently had a disappointing experience…read more I went twice in the past ~month. Kota and his coworkers helped and walked through all the details and was a great help. The second visit made me decide to drop GC. One of the complaints concerned military discount. Heather not only got it fixed but did the same for our previous trip. I hadn't mentioned it as I didn't know there was one, so it was all her doing the right thing. The rest of the concerns I'll just address by making sure Kota is there before I make the drive. Customer service has eroded to a large degree in recent years. Heather and Kota made a huge difference. Some people are helpful and care about their jobs. I am new to some instruments and it helps to have insightful input from those who play. Without customer service, I could get just the products online. If I can do this without help, I'd save myself the drive. As of this weekend, I am trying to figure out how to fit lessons in my schedule. If you had a negative experience, try again. It may help to give a second chance sometimes, so you don't throw the baby out with the bathwater. ;-)

Everyone that works in there has no clue on guitars bass and drums…read more No matter what base or guitar I picked up to play it seemed like everything was set up out of whack. How are you supposed to sell instruments when the instruments are not set up properly. I spoke to their guitar attack, and this guy had not a single clue about what I was talking about intonation adjusting Bridges. These are the basic things that you need to know when you work at a guitar store, I was appalled by this. What they need to do is hire people who have true knowledge of instruments instead of a bunch of people and they're just messing with their phones when there's customers that need help I'll never buy nothing from the store I would rate it a zero If you want your guitar set up in properly, take it there

I've used this business for over ten years and have always received excellent service, great…read moreworkmanship, and helpful advice. Top notch.

From the owner: Violin, Viola, Cello, Bass sales and rental. String instruments repairs and parts.read more

Famous binding problem on my martin. Work done very well for decent price. Nice drive to Hawkins…read moreand an unusual shop!

Needed Collings mandolin I've played for 20 years (actually needed a fret job 10 years ago but kept…read morefiling the ruts) EXCELLENT JOB AND BACK TO WORK IN LESS THAN 10 days

Scott has an incredible assortment of records, CDs and guitars (and amps). The unique building…read morehouses a listening room featuring a small portion of his own record collection. He has local music in another room. Two music rooms with guitars (acoustic, electric and bass). Mostly higher level stock but some items under $500. While my husband looked for records I was able to play several of the guitars. Scott gives you a tour when you come in the door. He is definitely an audiophile and a pleasure to chat with. Highly recommend!

Stopped in the first time for RSD. Have been back since and enjoyed the selection. Great store and…read morefriendly service.