I had to put one star to post. My car needed an oil change and tires rotated. This time I took pictures because 4 lugs were missing the last time and I had to buy a new set. The King Cotton mechanic said my lugs were missing when I brought car my came for service. He was lying. He said, "I did work myself there were 4 missing lugs." Lying! I walked away. I went to office to show pictures of ALL LUGS ON MY 4 TIRES before work. The pictures were time stamped. They replaced a new set of lugs. He lied to my face and smiled. It was like stand at the beach want to buy sand. If I didn't have pictures then no help. His face was like a deer in front of headlights. I know they lost them the first time. I was ready this time. It was the same guy. My point is after that lying incident I never trusted them. I know they have a lot of mechanic turnover at that business. I don't think people know to post reviews to help the consumer. read more

I bought a 2001 Jeep Wrangler Sport. It was in good shape, but the seller said the Check Engine Light was because of a bad O2 sensor and A/C just needed a charge. Everything else checked out. I wanted to be sure so who else to check a Jeep than a Jeep Dealer. So I took it to Kink Cotton. They kept it for two days. When I stopped by to check progress, the shop had all kinds of reasons why they couldn't even replace the O2 sensors. And afraid to even check the A/C (even after I said I'd pay for a new compressor). After my questioning their not even trying, I was told that the owner didn't like working on older Jeeps. I will Never set foot in King Cotton for ANYTHING! Note: A/C is still sealed and holding pressure. I have come to find the A/C just has a weak (magnetic) clutch. read more

I had my oiled changed on July 5th after receiving my car back I had gouges on my wheels after 12 attempts to get someone to address it, I finally got the GM on July 30, he said I will follow up with you on Monday August 1 to this date I have had no follow up call at all. I will never take my car there again no will I purchase a vehicle from Lander ever again! read more

Had online coupon from Ford for any axle brakes replacement for 99 dollars. Took my truck in to have done on back brakes, after thirty minutes came back and said the bill was 407 dollars when I pressed why it was so much more they said they had two hour minimum at 120 dollars per hour. Be the last time I go to King Cotton. read more