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Kinetic Flow Physical Therapy

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

Services - Kinetic Flow Physical Therapy

Physical therapy

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3 years ago

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Complete PT Pool & Land Physical Therapy - Land Physical Therapy at CompletePT in Los Angeles

Complete PT Pool & Land Physical Therapy

4.1(79 reviews)
0.9 mi•Palms

I want to give this place a five star review because the facilities are great and the program did…read morehelp, but the customer service is so shockingly poor that I can't. I leave this review in the hopes that someone will take action and hopefully turn things around. In the weeks that I received "care", not a single smile was ever seen or offered from any member on staff whether they were behind a desk or working one on one. Speaking with someone over the phone is also unpleasant. Since the pool is always packed with patients and therapists, I witnessed this not just for myself but for others too. You're made to feel like garbage from the moment you step into the facility until you leave. Care is given so begrudgingly. I can only imagine that from the top down, working conditions are so poor that the staff take out their frustration on the patients. This review is specifically for complete pt pool and land therapy on motor in Culver City. I usually only give good reviews when I come to yelp because I only want to point out the excellence of businesses, but as stated above, I really appreciate the facilities and the physical program that was executed, just not the way I felt with every interaction with staff. I felt like unwanted trash. Please take the necessary steps to improve working conditions so staff will treat others with respect and dignity.

Hands down the best recovery care team in Los Angeles. I walked in unsure if full recovery was even…read morepossible, and I walked out stronger and fully healed. I am so thankful for my physical therapist, Jen H. and Amanda, who were not only professional and skilled, but genuinely invested in my recovery. They provided targeted exercises that addressed the root of my injury and helped me regain strength and confidence. The front desk staff, especially Matt, were always welcoming, helpful, and accommodating. I'm beyond grateful for this team and highly recommend this facility.

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Complete PT Pool & Land Physical Therapy - Land physical therapy, at CompletePT Pool & Land Physical Therapy in Los Angeles

Land physical therapy, at CompletePT Pool & Land Physical Therapy in Los Angeles

Complete PT Pool & Land Physical Therapy - Aquatic physical therapy, at CompletePT Pool & Land Physical Therapy in Los Angeles

Aquatic physical therapy, at CompletePT Pool & Land Physical Therapy in Los Angeles

Complete PT Pool & Land Physical Therapy - Land physical therapy, at CompletePT Pool & Land Physical Therapy in Los Angeles

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Land physical therapy, at CompletePT Pool & Land Physical Therapy in Los Angeles

ProFizix Physical Therapy & Wellness - With uber-cool founder and therapist Nazanin.

ProFizix Physical Therapy & Wellness

4.4(59 reviews)
0.8 mi•Palms

Profizix Team are amazing, friendly, caring, informative and kind. They have great equipments and…read moresuper clean environment. Despite the pain I was experiencing on my hand due to working long hours with computers (Carpal tunnel) I got lucky to be treated by Profizix and the best part is the treatment I received from Dr. Naz & PT Ali Danai which made the healing process smooth with great results. Maria, the front office lady was always helpful over the phone and made me welcomed every session. Thank you Team. I am very thankful for personalized attention and professional physical therapy services that I received. I highly recommend Profizix.

UNHINGED UNPROFESSIONAL OFFICE STAFF Please search " lowest…read morereviews" and it will make sense. It's one thing when people are angry or emotional- I promise you I did not write this after seeing the other one star reviews ... note how we all have the same issue in common - this is a problem and will ensure that you have a horrific experience no matter what you're going into the PT for .. even if it's covered by insurance, which clearly a lot of of us are going here for the reason of, it's not worth it. Wait for another Referal that's what I'm telling myself. It's worth waiting and being in pain it would be way less painful than going through those doors, one more time and having to even look at the person at the front - something is wrong with her ...plz do not go here if you ever want to receive treatment for whatever injury or physical body ailment you are going to need professional help for, unless you want to leave with more than you came with and have a mental illness. In addition to whatever physical thing is going on then you should go here it'll really do a number on ya Ok--I'm not writing this out of anger -- I'm writing it because I feel genuinely obligated to warn others. What I experienced at this office was beyond unprofessional. After weeks of waiting for my authorized referral, I repeatedly tried to schedule an appointment. The front office almost never answered the phone, and when they finally did, I was hung up on mid-scheduling. Because it was so strange, I went in person. It only got more bizarre. The front desk staff didn't greet me, didn't acknowledge the phone issue, and acted irritated that I was even there. I walked in politely and was met with hostility. I was given multiple contradictory excuses for why I couldn't be scheduled -- that I was a new patient (I wasn't), that my referral wasn't authorized (it was), and that she was "training someone all day." None of it made sense. Eventually, the staff member literally scampered out of the building in the middle of our conversation, saying she "had to go to the other office," for no apparent reason lol...leaving me standing there with no explanation or path forward. The trainee didn't even know her name. I asked for her name very calmly, and the same calm cadence I had maintained the entire time... and she genuinely did not know the name of the person who had "been training (her) all day". Oh boy. I've been to clinics with far fewer resources that operated with more professionalism, clarity, and basic courtesy. Whether they had an attitude or hated their job or not things get done -- and I will say I haven't always had the best demeanor never rude never unkind, but I have been my own kind of frustrated or discard told in the past I'm sure, but in this case not at all not whatsoever, I couldn't have been more neutral, and by the book, as far as everything I had for the appointment prepared, and as, as I was given the fact that I had to go in person just to reach someone after over a month of Weight time from this Referal, that everyone knows in this situation takes quite a while, and clearly in this situation specifically, this Referal was a physical therapy one which indicates some sort of physical discomfort, injury, etc., which I don't feel I need to even explain here nor there it's insane even writing this right now is giving me war flashbacks. This was genuinely one of the strangest and most stressful interactions I've ever had in any medical setting. Now that I think about it, I think she ran out of the office and made up a reason because she didn't want the other people in the waiting room to hear the insanity. What was going on on her part it was probably embarrassing, even though you wouldn't know it because she seemed so bothered and disgusted with me for even having the nerve to come into the office (or her home??) you truly would've thought that I had barged in during the middle of an important personal meeting or celebration or something. It was the strangest reaction I've ever had from an office staff member .. If you're seeking physical therapy because you're injured or trying to heal, the last thing you need is added stress. Based on my experience, please run from this office. I hope management takes accountability, but until then, please be cautious choosing care here. If you want to see for yourself, just try giving them a call-- you won't be able to reach anyone though and if you do, I'm sure you will be met with some debilitating or frustrating scenario to follow. I have no idea where the Good Review reviews are coming from on here, but I will never recommend this place. Not until I've had an amazing experience that dissolves all memory of this at least. It would be really cool if I could come here considering it's right next-door to me, but until then I'm keeping the review up.

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ProFizix Physical Therapy & Wellness
ProFizix Physical Therapy & Wellness
ProFizix Physical Therapy & Wellness - With resident DJ and therapist Colin.

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With resident DJ and therapist Colin.

Momentum Physical Therapy

Momentum Physical Therapy

4.8(44 reviews)
2.6 mi•Sawtelle

As a Speech Pathologist, I have had the privilege of working in several major medical centers in…read moreLos Angeles. Given my background in "rehab" I am easily able to recognize excellence vs. those therapists going thru the motions. Momentum Physical Therapy is at the top of its game. Upon entering Momentum Physical Therapy in West Los Angeles I was impressed by the open space, welcoming receptionists, and positive energy among the therapists, assistants, and clients. Having had the chance to work with several Physical therapists and assistants, I enthusiastically recommend Tanya and her staff. They are all skilled at setting realistic goals and incorporating a supportive home program. These 2 aspects of therapy empower their clients to reach their highest level.

I can't rave enough about the healing skills of Physical Therapist David Gasster at Momentum…read morePhysical Therapy in Los Angeles, CA. David is known for his exceptional skills, professionalism, and dedication to helping his patients achieve their physical therapy goals, i.e get healthy and I was fortunate to be recommended to him. David Gasster goes above and beyond to provide personalized care and attention to each of his physical therapy patients. His expertise in physical therapy, coupled with his compassionate nature, makes him a standout healthcare provider in the Los Angeles area. I was referred to David Gasster and like other clients of his, I can't rave enough about his ability to create effective treatment plans tailored to our needs. His positive attitude and encouragement motivated me to push myself to heal in my recovery journey. I highly recommended anyone in need of physical therapy services in Los Angeles to contact David Gasster at Momentum Physical Therapy. His commitment to excellence and genuine care for his patients set him apart as a top-notch physical therapist. I can't say enough on how David helped me recover from shoulder injuries to both my right and left shoulder. He's a rock star and without his expertise I would still be in pain. Thank you so much David!!!!

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Momentum Physical Therapy
Momentum Physical Therapy
Momentum Physical Therapy

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Kinetic Flow Physical Therapy - physicaltherapy - Updated May 2026

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