Our son never went to this school (not one day) due to a serious illness and the owner, Tallal…read morerefused to refund our ~$1800 (month tuition) even though the contract stated we would get the money back, less the deposit . We allowed the school ample notice time and our son's spot was filled as we called to check this on the back-end. We contacted Tallal multiple time to attempt to resolve this and he refused to refund anything. We are now filing a small claims case against the school/owner to get our money back. Additionally, we had stayed on their email list and had noted many very high tuition increases during the course of the year. This school seems more interested in making profits than in doing what is fair and ethical for the families. I would not recommend this daycare to anyone.

The greatest preschool in West Chester offers qualified teachers and administrators which work with…read moreyour little ones taking them from diaper and bottles to kindergarten. Outstanding qualities are used in developing toddlers and preschool students to eventually read and write! A truly stellar program.

I have been a part of the Growing Place family for years, both of my sons have attended this child…read morecare and it is their second home and family. Kelly (owner) it is very accommodating to our family's needs and every single employee is so sweet and caring. I have never felt happier and more confident leaving my boys somewhere than here. My son is 7 and still is attending here for Aftercare and summer camp. I recommend The Growing Place to all my friends for their kids, and I am so thankful and lucky that we have them in our community :)

Extremely disappointed. The daycare recently had a lice outbreak and it is the parents…read moreresponsibility and expense to get your child inspected. When I complained about the situation I was basically told we are a private daycare, if you don't like it go elsewhere.

My family attended this Bright Horizons for about a year, and we were extremely satisfied with the…read morelevel of care and attention our kids received. The staff, teachers, and fellow parents were all lovely and created a warm, nurturing environment. We had been disappointed by our experience at another Bright Horizons in the DC area. That location had an excessive churn of staff, shady characters sometimes hanging out outside, and lax reporting of incidents like minor injuries. But I didn't realize how bad it was until we came here. This Concord Plaza facility feels secure--it's tucked away in a quiet part of an office park, and adults must put a code in to enter the building. The teachers are a mix of seasoned pros and newer ones, making it feel like there is a solid pipeline to train and retain talent. There is a big green space at the front where parents and kids often hang out to play and socialize after school, giving it a community vibe. Some logistics: if you're interested in taking a tour or getting on the wait list (a few months, was not unreasonable), contact the main number for the regional office. You may also be able to get info about the Bright Horizons at Nemours (I think longer wait list if you're not staff). This location serves snacks and milk but requires you to pack lunch; honestly for the cost saving, I didn't mind packing lunch. My kids were very prepared for the next steps of their learning journeys after attending this Bright Horizons. I'm especially grateful for the care and communication from the teachers here.

An excellent preschool experience for my family. My son's been there most of his 3 1/2 years and my…read moredaughter for her first 5 months. Loving, experienced, trained, expert teachers and excellent facilities and playground. Costly, but you get what you pay for.

This is the best day care I highly recommend. Starting with the classrooms they are all such high…read morequality! The teachers are so patient and kind. My son loves his classroom with Ryan and Caln and he even has a connection with Chef Maryann he never misses a chance to say goodbye to her when we leave! My daughter absolutely loves Chrissy Langston Aiden & Ed !! Miss Dawn is such a great person to be greeted by in the morning she always has a big smile on and is very friendly. Jernice Logan Lauren and Wilma go the extra mile every time and their communication is wonderful. I cannot say enough good things about this place Mike and Michelle do a great job and I really appreciate them.

The staff members are not treated greatly by the upfront staff. Children are moved randomly without…read moreexplanation to a random classroom and a random teacher they don't know. The teacher isn't informed if they are potty trained or not or even what their name is. I would not recommend coming here. After seeing it for my child to potentially attend I was not impressed.

Thank you Little Bugs Preschool for taking great care of my nieces. They loved their teachers. Both…read moregirls learned so much and their speech has greatly improved.

We have had our son enrolled at SNT since he was almost 4 months old in 2018. We took him out for…read moreabout a year for COVID but other than that, he's been there the whole time and we LOVE it! Ms. Liz the director is so hardworking and dedicated to the kiddos, and much more hands-on than I've heard of directors at other daycares. She is also super accessible and communicative. The teachers have all been great. The cost is extremely reasonable compared to other places and includes treats like music day, yoga (!), pizza day on Wednesdays, snacks, etc. I love that it feels like a small in-home daycare but has the resources of a larger chain daycare. The photos and videos through the brightwheel app make my day. They also make all kinds of holiday crafts with the kids to send home to us. I have my laminated mother's day handprint + photo hanging in my closet :) Also looking forward to someday taking advantage of the Parents' Night Out babysitting they occasionally offer. We made a great choice with SNT and I will be so sad when it's time for him to start kindergarten!

Note, if your child is born after September but enroll them before. you will always be charged the…read moremore expensive rate. the centers are now changing the contract from 10 hours to 9 hours and charging parents more if you get there past 9 hours. The staff is loyal and have been there for many years. The management has changed and employees are being silence.

I have been glad to have my child with this facility for the past three years…read more TL;DR: There is a clear love and care for every child at this site Staff are happy and attentive, NEW site director is joyful, responsive, and accommodating The site has worked hard to improve over the past three years for both programming and facility, going from good to great Full Review: We placed our daughter at this site on a moment's notice after a major surgery as an infant had been completed and our arranged daycare became untenable. Staff in the infant room were responsive to all of our concerns, worked with my wife and myself to ensure our daughter was taken care of in the most loving and caring way possible, and provided us with a full run down of the day at each pickup. It was very comforting and reassuring for first time parents. At this time, there was some staff discomfort that we did see with the management team that had been in place. As our daughter progressed through the age groups, we found that all staff had taken the time to learn our daughter's name and greet her by name in the halls on drop off and pickup. The site also experienced a management change which had a significant and noticeable impact on staff morale. The new and current director, Jodie Beth, is joyful, shares information readily, and works tirelessly to address both staff and parent concerns. She also added an assistant (director?), Cassie, who develops programming, serves as an additional source of information, and pushes into classes when needed. There is a bit of a newer issue for 2-3 year olds as there is not a larger format jungle gym for them to play on due to new regulations and issues with the municipality and property owner (something to do with wood chips), so this age group is relegated to a 1-2 year old play space and a black top with assorted toys. It is a bit difficult to swallow, but there are alot of changes happening, and perhaps they will be able to work this one out. Even with this issue though, the staff made the best of the situation and worked to keep the kids engage, and introduced additional programming both indoors and outdoors to close the gap left by the loss of the play equipment for this group. The facility has also worked with the property owner to address notable issues with flooding. Late last year, the entire foundation was excavated and new flood control measures were put into place (looked like sealing of foundation and a french drain). It was a massive project, but introduced minimal disruption to the day to day for the kids (loss of some parking temporarily and some play areas were closed for a couple of days). The facility's handling of COVID has also been stellar. The parent organization had one or two sites open throughout the beginning stages to service the needs of first responders and they developed strict and encompassing procedures to keep parents, staff, and kids as safe as possible. During the full lockdown, even though no tuition was being paid, staff would hold zoom sessions for the classes to encourage kids to interact with each other and staff as well as provide story time, show and tell and more. Since this site has reopened, they have been flexible with families on return dates and have worked to communicate what is going on at the facility with great effect. I am glad that we were able to find a facility and staff that meet and exceed the needs of our family. I am looking forward to my child returning when we are in need of childcare again.

As a new mother I was a little worried about daycare in general. however, when I met with Ms. Bush…read morethe owner of the daycare I was satisfied. I liked how she handles the children and how the is very vigilant of their safety. My child been there almost a year now and he is very happy. Children do many activities, and the environment is very child friendly. I would recommend for any mother/father for this place for their children. Beside the fresh cooked meals, the children eat daily. There is JoAnna who is very good with the children and teaches them Spanish Language.

I love this place. Great care. My son did not gain weight until he moved here.he gained weight here…read moreas he ate all the food I send him. The teachers give food exactly like you want them to. Awesome teachers and great care. they promptly send updates on the app that makes me feel relaxed. I cut one star for the small space.

I will start off saying that some of the teachers are AMAZING and really care about the children in…read moretheir classes. The leadership is accommodating with schedule changes and friendly. The facility is large and well maintained. However, we had concerns regarding the state mandated ratios that were not being met. Whenever we addressed these ratios, we were told the head of school would call us and he did not. We ended up pulling our child due to even more concerning events that were hidden/covered up by leadership. I would strongly reconsider sending your child to Chesterbrook.

We joined CBA preschool two years ago and our experience has grown better and better as the time…read morehas gone by. There was definitely some bumps in the road in the last year or so with the abrupt dismissal of the principal and a large turnover of staff, but those that have remained and have recently come on board have been fantastic. They have really impressed me with their dedication and involvement in my child's development, happiness, and well-being. My daughter is currently in their pre-K-A class and we have had such a great year so far. She's learning a lot, gaining more independence, and we can see how much she likes being there. Sometimes not wanting to leave because she's having too much fun. At the request of many, they finally updated and improved the outdoor playground last summer. Loving not having to pick mulch out of my child's clothes and hair anymore Haha. They offer lots of special events and programs for your child to engage in. Music, Martial arts, soccer, art, gym class, sensory play, teacher for a day, field trips to the elementary school, Valentine's Day Music Concert, and so much more. Shout out to some of my favorite teachers and staff that have become friends: Miss Tina, Miss Colleen, Miss Ally, Miss Sao, And Miss Jamie. Thank you all for loving and taking such great care of my girl! :) We will miss our CBA Preschool next year, as we will be moving up to the CBA Elementary School in September. Thank you all for a great experience :)