Do not go here. This clinic is a completely different place than it was when Dr. Debo was there. They lost their only truly excellent fertility doctor years ago, and now they have OB-GYNs without fertility board certification providing care at the same premium price. The approach is completely one-size-fits-all. Patients are pushed through the system like cattle. There is no individualized care. When I tried to discuss what had worked for us previously--the protocol that resulted in the birth of our son--I was told that this new doctor (a sub from the Dallas clinic) does things the same way for everyone. Apparently personalized fertility treatment is no longer a priority. After our transfer failed, they called to tell me I was no longer pregnant. Less than an hour later, I received a $5,500 bill for the next cycle. There was no discussion about my loss, no conversation about next steps, no attempt to understand how I wanted to move forward. Just an invoice. I am now transferring to a smaller clinic in Austin that actually provides individualized care, and Kindbody has made the process unnecessarily difficult. I completed all required paperwork, yet I am being told I must wait nearly two months for a 10-15 minute "protocol call" simply to give permission--again--to transfer my embryos. I find it hard to believe that a phone call requiring a simple yes or no cannot be accommodated sooner. One employee even told me there are "so many people transferring their embryos to other clinics right now." When I responded that this didn't seem like a good sign for Kindbody, she immediately tried to walk it back. That interaction spoke volumes. The lack of personal care became especially obvious during my second transfer cycle. Patients are literally referred to as "batches." You'll hear staff talk about your batch and how many women are in it. The waiting room is packed before 7 a.m. because they continue taking on more and more patients without providing the level of care those patients deserve. At the end of the day, Kindbody feels like a business focused on volume, not families. Fertility treatment is one of the most emotional, vulnerable, and expensive experiences a person can go through. Patients deserve compassion, communication, and individualized treatment. I experienced very little of that here. Save your money, your time, and your emotional well-being. There are far better fertility clinics out there. read more

For starters, their communication sucks, relying solely on messages through their internal system instead of contacting me directly. On top of that, when my wife was going through a two week long procedure, I had to take off of work to care for her during and after the procedure. I requested Kindbody to fill out FMLA paperwork to cover me for being out to take care of my wife and they refused to do so, saying that "the male gender is not eligible for FMLA." So, what I am getting from this is that I am not going to be covered for taking care of my wife during the time she is going through any medical treatment from this company. Do NOT use Kindbody if you do not have someone else that can care for your spouse during treatments in your absence. read more

Everyone was so nice! It doesn't feel like a Drs office. I mean seriously, the place is gorgeous. Dr Deborah was phenomenal. She explained everything in a way we could really understand and cared about our questions. We left feeling well informed and well cared for. We've been to another fertility clinic in Austin and felt unheard and like just another couple bro get through. Also, we got to do all our testing and blood work done at the same time. It may not work out that way for everyone but the timing aligned which was perfect since it's a 40 min drive from our house. Totally worth it imo. Lastly, as a WOC, having an all women and mostly WOC team made me feel extra cared for. read more

Kindbody - Have you ever seen a Dr office waiting room look like this - Fertility Near Me - Austin, Texas

The communication was beyond terrible. I missed out on fertility windows due to this. A lot of the time, several different nurses and the doctor would reach out with conflicting information. This whole experience felt really impersonal. Unfortunately, the experience with this clinic has discouraged me from continuing my fertility journey. read more

I cried happy tears when I left my first Kindbody appointment yesterday. I have never felt so seen, so heard, so informed, and so validated by a physician in my life (let alone a Gynocologist!!!). I have what I call "bad gyno PTSD" (and I don't say that lightly). For years I've endured painful paps, rushed appointments, and (worst of all) bedside manners that lacked all compassion. Being a woman in this world is hard enough; if anyone should understand that - it should be your Gyno!!! But sadly, the norm for me had become one disheartening experience after another. After a decade of bad appointments with zero improvement, I truly felt hopeless. Enter Kindbody (Austin). I am still pinching myself!!!! This is what a Gynocologist visit SHOULD BE....and more!!!! Truly - a dream come true! I will shout Kindbody from the rooftops to every woman I meet. I am so incredibly impressed and so deeply grateful that Kindbody exists. As a young widow, a sexual assault survivor, and a patient with complex mental/physical health variables - this was truly the appointment I've always wanted and never had. I've struggled with finding the right doctor for so long. After so much medical gaslighting at multiple practices, I began to think the problem was me. I've been on disability after the recent and sudden loss of my husband, and I was unsure if my insurance was even active (grief brain). My care team patient coordinator Holly went above and beyond to look into it for me (without even asking her to!!!). AMAZING. On the day of my appointment, I got lost on the way there (new to Austin). Once I parked, I called the office just to make sure I could still come in. Courtney answered the phone and so kindly worked it out behind the scenes so that I could still be seen. WONDERFUL. When I was called back for my exam (no wait at all!), the lovely Angela did my vitals and initial workup with such warmness and grace. She made me feel so welcomed and calm. AWESOME. And then, I saw Dr. Jennifer Mushtaler for my exam. I FEEL LIKE I WON THE GYNO LOTTERY. Dr. Mushtaler was informative, understanding, and so very compassionate. She listened to every word I said with kindness and empathy. We laughed, we cried, and we talked about each and every concern I had. For the first time in my life, I felt heard and validated by my doctor. I am so impressed and even more grateful. Dr. Mushtaler is EXTRAORDINARY. I am a forever patient!!! I have not one complaint from my first Kindbody (Austin) experience. From start to finish, this was the best appointment with a physician I have ever had. P.S. It's so fitting that there is a Wonder Woman mural just across the street from their office. These women at Kindbody are SUPERHEROES. THANK YOU KINDBODY!!!!! read more

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I went through the egg freezing process in May 2022 Dr. Deborah Ikhena-Abel is wonderful, which should matter the most, but there are several reasons why I would never use Kindbody again. Last year I froze my eggs with Kindbody and this year we are working with a different clinic because our insurance changed and does not cover Kindbody. In the process off transporting eggs that were frozen with Kindbody last year, Kindbody has been horrible. I don't know what's going on at Kindbody but it took 14 days and me citing potential legal action if they do not respond and provide the information I need to start the egg transport process, as I am working to ensure the eggs get transported in time with another round of embryo freezing. The office is so hard to get in touch with - yes there's a portal but if you need to talk to someone at the office you have to call the general phone number, listen to the prompts, connect to your local Kindbody, and then wait for someone to pick up, which also does not happen often enough. read more

Booked an AMH blood draw through an instagram ad. Prior to my appointment, I received several texts providing directions/parking info which was super helpful. 3 check-in staff. Approximately 25 others were waiting inside and outside of the office! Nurse briefly went through fertility/kindbody services, answered questions and I was sent to a cubbyhole for a blood draw (phlebotomist was awesome!). + beautiful office/facility! super insta/boho vibe + kindbody set out cupcakes and provided a parking validation! + approximately 1 hour from arriving/leaving - sensed AMH blood draw day was overbooked read more

I've heard about Kindbody for a couple years after they were advertising their office in another city I lived in. I finally took the plunge and schedule my annual exam at the Austin location. Great experience with my physician and the office staff. I was seen exactly at my appointment time with no wait. Most importantly, the doctor listened to my concerns and allowed me to complete blood work to check my levels for everything my PCOS effects. My Nurse/phlebotomist was excellent and patient with my small veins, and I didn't even feel the needles go in. The office is beautiful, modern, and personally aesthetically pleasing ( especially love the artwork & pink sofa in the lobby). I chose Kindbody because as a woman in my mid 30s I wanted a office that can do it all from Gynecology to Fertility and keep all medical records in one place and furthermore if/when I move to another major city I can visit another location and all of my records are with them. read more

The facility was very chic - think cute rugs, indoor plants, and lots of pink, gold and light walnut decor. Like another review said, it certainly doesn't feel like you're walking into a doctor's office. The location is nice, very central in the middle of downtown. Parking could've been tricky but a day or 2 in advance they sent me several text messages with instructions on where to park, where to walk, and how to ensure the parking ticket was validated. The staff were all really welcoming, knowledgeable and kind. I saw Dr Mushtaler who was incredibly thorough with the exam and then really patient with me when explaining everything and answering all of my questions. I've felt rushed and shortchanged leaving OBGYN appointments before and this was a completely different experience in that regard. Specifically, I've got some pretty debilitating symptoms from some uterine fibroids, so I came with A LOT to say and ask. Dr Mushtaler made time and space for all of it. She seems really informed about the issues impacting my body, and fortunately she's experienced enough to have seen this before. I really appreciate the fact that she wasn't quick to suggest a path forward without collecting more information as well, so I'm able to make a more informed decision I've been looking for a good OBGYN for a looong time, and Dr Mushtaler at Kindbody might be the one! read more

Everyone has been so nice. Appt was quick and portal to get all my paperwork was easy to navigate.

I saw many great reviews for Kindbody and only wanted a Pulse Assessment- nothing crazy. So, I book my appointment online and it was rescheduled (I kid you not) 5 times. First time- clinic was going to be closed for construction Second time- moved to a different time on same day because of egg retrievals Third time- REI provider had to have surgery unexpectedly Fourth time- my original appointment type was changed to a different appointment type so I had to ask them to change it back to what I had originally scheduled for which means rescheduling for a different day Fifth time- Date that I rescheduled from the fourth time via the chat was different than the confirmation email that I got so I asked, and they confirmed the correct date but moved the time First appointment scheduled for December 20. Appointment I actually went to was February. That's not even the end of it. I go to my appointment and everyone was very nice. The place is very clean and welcoming. The technician was great; she walked me through everything and was very detailed. The technician found a cyst that she pointed out. She said it's worth getting it looked into. Makes sense. So, after the ultrasound, the nurse practitioner comes in. The first question she asks me is if there's any way I could be pregnant. I told her no. There are several reasons that I knew I could not be pregnant. She asks if I'm sure. Yes, I'm sure. She shows me the picture of the ultrasound of the cyst and says that usually that's what an ectopic pregnancy looks like. I'm like okay but I'm not pregnant. So we do a pregnancy test just to be safe. The technician that did my blood work came out and told me it was negative. I already had an appointment scheduled with my OB for the following week so I would have her check it out. That night, the nurse practitioner calls me and tells me that she received my blood work and it was negative. She then continues to say that she's never seen anything like this and that the cyst does not look good. She is unsure what it is and suggests I go to the emergency room. I'm taken aback and scared now. She asked if I was in any pain, and I said no; I never have been. She continues to suggest I go to the emergency room or see my OB asap. I tell her I have an OB appointment next week. She said I should get in sooner. After we hung up, she sent me the ultrasound pictures and yet again suggested I go to the emergency room. So at this point I don't know what to do. I called my OB to see if they had an after-hours appointment that I could go to but couldn't get ahold of anyone. I didn't want to be up all night worrying about this, so I go to the emergency room. The ER doctor thought the whole story sounded weird. He wasn't trying to discredit anyone, but it just didn't add up to him. He suggested we just do another ultrasound and blood work. After the blood work came back with another negative pregnancy test, he got ahold of my OB who was actually on call. She said if the pregnancy test was negative, no need for the ultrasound. So he cancels the ultrasound and sends me home. He also looked at the ultrasound pictures from Kindbody but didn't seem concerned. Thoroughly shaken after being in the ER, I go home. The next morning I get a message from the nurse practitioner at Kindbody telling me she spoke to several other doctors and none of them have seen a cyst like mine with a negative pregnancy test. She suggested it might be an anomaly and said to follow up with my OB. I go to my OB, explain everything to her, and I do an ultrasound with her. I get the results from that ultrasound back that the cyst has shrunk and is nothing to worry about. read more

Steer clear. Unprofessional. Zero personalized care. Horrible bedside manner. My experience with them was distressing to say the very least. When entrusted with the health of women in such a delicate time, you'd expect much much more read more

I went to the open house a few week ago for the opening of the office. The place is amazing. It's a brand new office that feels like an upscale spa- gorgeously decorated, every detail is well thought out to make you feel relaxed and taken care of. The staff is incredible. I'm a huge fan! read more

Love this place had a great experience. I felt really bad and nervous before going because I knew I was the one with complications, but going in and getting tested and getting all the information and different ways I can get help I felt so much better after this appointment. The three places I went before didn't even give me options and really break things down I felt like a number with them but I know Kindbody will help me and my husband and I'm looking forward to this journey and I'm not afraid or uneasy anymore. I'm so happy I found this wonderful place. read more

I had a great experience at Kindbody. I went in for a fertility assessment - I am not trying to conceive, but I am curious and want to be prepared. Everyone at Kindbody made me feel very comfortable - everyone who I interacted with was very kind, patient, and thorough. I had no wait time, and everything moved very efficiently. The doctor spent a lot of time answering all of my questions and filling me in on my results. The vibe of the office is very calming; it doesn't feel like your typical doctors office. I would definitely recommend Kindbody (they accept most insurance as well (and validate parking))! read more

It was thorough and I feel like every person I interacted with took the time to answer all my questions specific to my situation. I left feeling empowered and like I learned new things about my body thanks to the wonderful ultrasound technician and Dr. The table in the room allows it to feel more like a conversation than a typical Dr/Patient consultation which I loved because it felt more personal. Literally every single person I interacted with was kind and inviting! Overall a great experience, it felt like they cared about me and I wasn't just another generic patient. read more

Your facility is immaculate. Every single employee that I came into contact with was personable and professional. The doctor that I saw was extremely knowledgeable and patient. The whole process was so comfortable when normally it's the least comfortable appointment. I also really enjoyed the music that they played. It did not feel like I went to a doctor today, it felt more like I went to a facility that catered specifically to me. 10 out of 10 would recommend and have already told my friends. read more

Kindbody - This is a photo of what the exam room looks like. - Fertility Near Me - Austin, Texas

I STRONGLY SUGGEST YOU SEARCH FOR A DIFFERENT CLINIC IN THE AUSTIN AREA. YOU AND YOUR TIME ARE NOT RESPECTED BY THIS CLINIC! If I could give this clinic 0 stars, I would, but unfortunately that is not an option. Unprofessional, disrespectful, and untrustworthy. I had an appointment booked 2 weeks in advance, and received a phone call the morning of my appointment 20 minutes before, telling me that the doctor "could not make it" to my appointment, and asking me to reschedule to a later time. Meanwhile, in the days leading up to the appointment, I received multiple spammy-like messages with instructions for parking etc. on all devices (phone, email). I was told a week before the appointment that I would be given a summary of benefits, yet I had to send a message through their stupid portal the day before requesting information as this was never given to me. When the receptionist called me to tell me the morning of my appointment that it would be cancelled, she didn't even know my correct appointment time! I had to double check the calendar invite I was sent because she said "the doctor will not be available at 10:30," When I replied "my calendar invite says the appointment is at 10, and I'm already on the way," she shifted subjects and flippantly asked me if I "received the summary of benefits" which I STILL had not received the night before my appointment. I felt like I was in the twilight zone - such incompetence. It's enough that such women's health issues are really sensitive , but to wait for weeks for an appointment, then be treated so poorly says a lot about how this business is run. While they appear to be "state of the art" and "tech savvy" they are unreliable. Yes, their office decor is cute, but you know what they say, "you can't put lipstick on a pig." It's clear this is a VERY POORLY RUN BUSINESS and I strongly suggest you think twice before going with this provider. Ironically, there is a cancellation fee if you cancel your appointment within 24 hours. This should go both ways, I should be compensated for a cancellation literally 20 minutes before my scheduled appointment!!! read more

Updating my Review. Although Dr. Ikhena was absolutely amazing, knowledgeable, and caring, I sadly have to reduce my review because of how little support there is onsite for male factor infertility. I went into this appointment fairly confident that the issue was male factor and the staff did everything to verify that there was no issue on my end. However, I had to repeatedly push to get a SA for my husband and after the results came in, we realized that we only had one off-site doctor that we could work with at Kindman that was rude and arrogant. I wish we could've worked with Dr. Ikhena through this entire process or to have an alternate that was nearly as good. Instead, we had a telehealth only doctor that can't actually follow through on next steps, that didn't answer any questions my husband had, that showed up late with an excuse but no apology, and that echoed how much my husband was going "above and beyond" for even coming to the appointment (when that's a baseline expectation for any partner in a relationship experiencing infertility). He was arrogant, dismissive, presumptive (assuming we didn't have funds to even discuss next steps), and we hated being stuck with that one option. If your problem is likely female factor infertility (exclusively), this is the place for you. For male-factor, try starting somewhere else. I am thankful for meeting Dr. Ikhena and working with her but I can't trust the Male Dr. that they use and we feel limited by the lack of options for my husband. read more

Going to Gyno is never the easiest experience since it can be uncomfortable but Kindbody makes it so easy. I love the ambiance of the clinic along with the staff. Staff is super friendly and providers are on time and appoints are so quick! read more

I am extremely pleased with Kindbody. All of the nurses and medical assistants at Kindbody were amazing. My doctor, Dr. Abel, was also wonderful. They underpromised and over delivered. I am extremely pleased with the results, which were about twice as good as I thought they were going to be. Kindbody is a different kind of doctor's office. It's not clinical and stuffy like most medical offices. Before I went to Kindbody, I was working with Texas Fertility.Texas Fertility was a total and complete nightmare and if you are choosing between the two just go with Kindbody. Kindbody does all your bloodwork in house so you will not have to go to Clinical Pathology Labs everyday in addition to your office visits like you do with Texas Fertility. It probably will be about the same price and the service technology and experience you get with Kindbody are going to be 100x better. Their technology makes managing and scheduling very complicated things super simple. At Texas Fertility, it was a full-time job just to manage the process because Texas Fertility uses paper, faxes and phone calls. Going to Kindbody was like emerging from the dark ages of medicine into a tech-forward kind place that's suitable for modern women. It made my life so much easier and saved me an incredible amount of time to go with Kindbody. I know through word of mouth multiple patients had the same kind of problems I did at Texas Fertility and switched to Kindbody. I also considered other Austin practices after I decided not to go with Texas Fertility, and Kindbody hands down had the best process, technology, pricing and availability. Do yourself a favor and just go with Kindbody. read more

We are going through IVF, the procedure itself involves a lot of time and pain injections, pills, ultrasounds, blood work, everyday to every three days. We were lucky to have done it with Kindbody. The facilities are well equipped, beautifully decorated, the staff is very courteous and responsive. The receptionists, the billing staff, the nurses, PA and doctors are the best. All our appointments have been on time. All our questions and concerns have been addressed thoroughly and the communications with all the staff have worked nicely, including once that my wife was at ER, the nurse (Sally) took really personal care of us. read more

The whole office was very warm and welcoming and doesn't hurt that offices themselves are visually beautiful as well! The doctors took time and care answering any and all questions and left feeling empowered with information. read more

I left the office and was already recommending Kindbody to friends. The doctor met with us for a full hour to go over our options and everyone was kind and queer competent. It was a beautiful medical experience, which is so rare, particularly where women's health care is concerned. I felt heard and taken care of. read more

Super easy registration process, excellent UI on the platform and very experienced, empathetic and informative provider. 10/10!

The office is beautiful, calming, and comfortable. All of the staff- front desk, nurses, and Dr. Mushtaler are kind, friendly, and listen thoroughly and thoughtfully. They offered me lots of options for out-of-pocket resources. I've never had an OBGYN or doctor's office experience in general that was this high caliber. I can't wait to send all of my friends here! read more

Had my first appointment at Kindbody today and walked out with a smile on my face! Everyone was so kind and the nurses and doctor answered every question I had. There was no wait and was in and out in 45min. From setting up an appointment online to the end of the visit, it was all so easy and hassle free! Highly recommend read more

The experience they package and sell is not the reality, particularly for anyone considering paying out of pocket (which I did). Horrible communication (particularly via the 'app'), zero personalized approach and very focused on making $ vs relaying information that is timely and important. I would NEVER recommend or want this for anyone choosing their fertility options. I did not trust them and due to their negligence and lack of customer service cancelled any procedure yet had to pay for medications I never used and should not have been told to purchase with a deadline. They couldn't even be bothered to keep track of my appointments to ensure that I had my initial important first consultation before forcing me to pay $7000. I'm not one to post typically,but considering legal action or at least some thorough investigation into this business. Even asking for my refund was painful and they asked zero questions about why/how to improve things for future patients. For now,i can only say 100% I would stay far away from Kind Body-my qualified medical contacts/friends also said they wish they knew before I went there too as they have heard negative things. read more