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    Kind Cremations

    3.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Honor Memorial and Cremation Services

    Honor Memorial and Cremation Services

    1.0
    (1 review)

    Where do I start with Honor Memorial? We used this company on our family's recommendation because…read morethey did a great job. However, this was not our experience at all. Let's start with the fact that it took 3 hours after the original call for them to pick up my father, in the heat. After one person arrived, we still waited for a co-worker from Ann Arbor to arrive, an additional 30 minutes before he was taken into their care. Joe called me around 12 that day to let me know he would call later with information. He never called; in fact, every time Joe said he would call me back, he never did. I called almost every day to get information on what was happening with the body and what paperwork and such we needed to do. Finally, around Wednesday/Thursday, we received the paperwork to have him "taken into their care" and give them the ability to cremate. On Friday, 7/17, I called looking for an update and was told by Joe that he was "confident" my father would be ready on Tuesday. He also said he would call. I honestly did not wait for Joe to call because of his track record with calling me back. When I called on Tuesday afternoon, they did not have my father's death certificates back or his death certificate, and blamed it on the county circuit court. Finally, after much frustration, I called on Wednesday and demanded to know when I could pick up my father. Joe then went on to have a conversation with me about my gaslighting, implying that we had discussed timelines and how much the service cost before. We had in fact never had these conversations; the only time we spoke in length was when he was trying to convince my family that we shouldn't see his body.....which I wonder why?? He went as far as to say it might traumatize us. Finally, my mother and I went to pick up his ashes and death certificates on Wednesday. We then took Thursday to recover mentally and physically, as my mother and I are both disabled. Imagine my surprise when Joe called me multiple times on Friday about a review that my sister-in-law had left. She had apparently left a negative review, and he wanted to talk to me about it. He continued to try to tell me information about my experience that was untrue. In fact, I was so confused about what he was talking about that I put him on speaker, and my immediate family sat in awe. I would not recommend this place at all. If I could leave less than one star, I would. It seems like they are more concerned with being a body factory, picking up way too many people than they can handle, and not keeping families in the loop. Please take your loved one somewhere else; maybe they will be more concerned about their clients and less concerned about their reviews.

    From the owner: Honor Memorial and Cremation Services provides honorable and affordable options for your loved one…read more We offer direct cremation services, burial services, and packages to assist you with hosting your own Celebration of Life.

    Kind Cremations - cremationservices - Updated August 2026

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