We contacted Matt 3 summers ago when we got a second dog, a German Shepard puppy, a rescue who had…read morebeen abused... Matt was incredible with her and Apollo the older German Sheppard rescue I have, loved him in a minute. He was fair and upfront with the price, no extra cost for training tools, my dogs loved Matt and his team so much that for the first time I felt comfortable leaving them instead of home with a dog sitter, we left them at NW Balanced when we left on vacation, I came back and dogs where happy and relaxed (and better trained) My experience in 2017, 2018 and this year has been extraordinary, my dogs have dietary requirements and sometimes suffer from anxiety, Matt accommodated all their food needs plus there was no anxiety in his care, could not recommend NW Balanced enough-to all my friends and their beloved dogs.

Very disappointing! I took my 18 month old German Shepherd to be evaluated by Matt for training…read more After he worked with him, he gave me 2 options to move forward: 1. Weekly training with me and my dog for $1200. 2. Train and board with Matt for 3 weeks for $4000. I told him I would let him know. I emailed him several weeks later to let him know I was choosing the $1200 route and was excited to begin. Mariam (girlfriend) emails me back to say that Matt is only interested in training him for $4000. I said we didn't want to spend that much and we're choosing the other package. She emailed back to say that if we can "get the funds" ($4000) to let them know and Matt will be happy to train him. Very condescending. I asked why I was given 2 options at the evaluation and now that has all changed?! I wouldn't even know the other option existed if he hadn't told me. She answered she didn't know, but she is letting me know what Matt is now saying. Matt never called me to explain. Bad business!

This place is such a treasure. They are so kind and loving and generous here. I just wanted to…read moreleave this review and say thank you to the gentleman working today for his treat gifts, this is April and she was absolutely ecstatic for them.

I have been here a couple of times and have found their selection of merchandise to be very limited…read moreand had to go to Portland for what I needed. I am very familiar with the cost and quality of pet products from a wide variety of manufacturers and I have noticed that much of the merchandise here is way over priced and of poor quality. I also have found that the customer service here is not that great unless you are a friend of one of the workers. I don't support local businesses unless they carry quality merchandise at a reasonable price and provide good customer service. This business definitely doesn't earn my support!

We got a kitten from Forest Star Siberians. We are totally happy about our baby boy. He is very…read moreaffectionate, playful, sweet and gets alone with our 2 dogs. We got his parents' or his grand parents' genetic tests documents with excellent results, and also his first health exam was all good. We took him for a walk on a leash in parks and he did very well following. He is a dog like kitten. Thanks, Michelle!

Love Siberian ForestStar. Got my three boys here! So lovable and sweet. We were surprised by their…read more"dog-like" personalities and how social they are. These cats are indoor cats but we take them outside for their photo shoots :) Would definitely recommend!

On September 14th of this year we were camping at Cottonwood Canyon. We live near Portland & had…read morejust arrived at the campsite. My dog Walter was involved in a nasty little altercation with a friend's dog and he was slashed on the side of his ribcage by one of her nails. I could tell right away that while there was no blood, a stitch or two or three would be the optimal treatment. Unfortunately it was after hours and while it was an ugly wound, we didn't consider this an emergency enough to cause delays in life-or-limb saving treatment for other animals, so we waited until the following day. My husband took Walter to My Family's Pet Doctor. Conveniently for us, they had a cancellation that morning and were able to get him in right away. We're not doctors, and we are especially not veterinary doctors. But we stupidly assumed he would be getting a few stitches under local anesthesia. Welp, as it turns out, we were dumb, this wasn't how it was done. It was done using general anesthesia. Walter received 8 stitches along with a thorough cleaning & inspection of the wound. We were sent home with pain meds & antibiotics. I removed Walter's stitches 12 days later and the would looks beautiful. There were no complications & we had no concern about infection at any time. The entire process was just under $500. And while this is a lot of money I feel it was more than fair & was honestly expecting it to cost more. In general, veterinarians & veterinary staff are woefully underpaid for their level of education and the amount of emotional & mental stress they are subjected to on a daily basis. We don't have pet insurance but hopefully at some point it becomes mainstream so that the people that care for our animals can be compensated more appropriately without it feeling like a "racket" to pet parents. Anyways, we appreciate Dr. Katie Sowell and her team so much for getting our dumb pooch stitched back up. He's back to his handsome old self.

My family's pet Doctor is honestly the best vet clinic , I have ever gone too ! My dog was…read moreextremely sick and at first I had no idea what was wrong with him . I thought it was just a terrible stomach flu. Dr. Maichel immediately recommended an X-ray and sure enough my dog had chewed up and swallowed a toy . Having my dog undergo two surgeries was so tough but Dr.Maichel and her awesome staff assured me they would do everything they could to save my dog . It's been about a week post surgery and my dog is doing amazing . I am forever grateful that they saved my dogs life . They were knowledgeable, caring , and friendly all throughout the way . Doom loves everyone at my family's pet doctor and he is extremely grateful for another chance at life

DON'T WASTE YOUR MONEY HERE IF YOU SUSPECT GRASS SEED INHALATION. Have been going to them for…read moreyears, since they were in a smaller clinic. Things changed when they built a fancy new building of their own on the river, and now it seems to be mostly a monetary focus. My friend is furious that they "let her dog die" and I had my own bad experience when I brought my own dog in for evaluation on a suspected airway obstruction. Instead of looking at the airway obstruction, they ran over $400 in various blood tests-including pancreas for some damn reason! When it came time to address the airway obstruction, they said they don't have the specialized equipment- which is the whole reason I brought her in. We live in the Columbia River Gorge, and this is a semi-rural vet hospital, and they don't have the expensive equipment to diagnose a simple grass seed (which can be deadly). When I asked why they don't have the equipment I was told they just can't afford it, and nobody there is trained to operate it anyway. I told them I thought it would be a good idea to get this because grass seed problems are very very common around here. Apparently the nurse didn't like my audacity to suggest what I would like to see in a vet, and had the owner call me back and tell me off for 10 minutes, then tell me to come and pick up my sick dog - that they would not treat it. Wow. Just kicked a sick animal to the street. They were very careful to hold my pet back until I paid. Imagine, kicking someone out of your practice and expecting payment! But it showed me their priorities and that they do this OFTEN. I understand owners are upset when their pets become sick, and I wish they would also, and show a little compassion. Nope- out the door with you! Update: She was taken to another vet, who quickly noticed a swollen neck, so they put her under anesthesia and checked out her airways- what I wanted Columbia to do! They found no obstruction, but he as a type at inflammatory laryngitis cats get, and an experienced vet would know about. Treating with cortisol. I really feel like Columbia run all those vague tests to run up bills, and they started doing that when they moved into their new fancy building. It's so transparent. The young vets just starting out have no idea.

I have a rescue named Mindy. She was abandoned in a barn and her entire body was one huge mat of…read morehair. The folks here shaved her and gave her a thorough checkup. They are awesome. Mindy was in friendly, caring, capable hands.

Absolutely, hands down the best Vet I have ever been to!!…read more From the moment you walk in and are greeted at the front desk to entire staff..... very professional and very welcoming/friendly. I have been raising retrievers for many years and Dr Lee is soooo good! She takes her time and explains everything so well!! You can tell she sincerely cares!! Highly highly recommended her and her husband who is also a vet here!

The best staff ever! My mom has been coming here for over 14…read moreyears I now know why. They provide exceptional care. I made the mistake of booking an appointment with another clinic thinking I was making the appointment with CGVC. They did not turn me away they fit me into the schedule and took care of Lenny. I'm so grateful to them.

Emily is so lovely and, clearly, cares for her clients. The girls (bulldogs and pug) always come…read morehome beautiful, smelling good and feeling fancy. HIGHLY RECOMMEND!!

Amanda did a great job! My dog showed that she was well cared for with her and she looked and…read moresmelled nice..

Dr. White and his team are fantastic. They take great care of our dogs and are friendly and…read moreprofessional. It's always a good sign when your dog is excited to go see the vet!

I took my dog there for a check up for a certificate to go to Hawaii…read moreI found out that they charged me over double that any other vet in the Columbia Gorge here would charge I felt so taken advantage of I cannot believe it If you need to take your pet to Hawaii, do not go to this vet, you will pay twice the fee of any other vet in the Columbia Gorge