wow, what service! We had a very distraught daughter, as her new wedding dress had been tarnished…read moreby the tailor who made adjustments. Sarah was so reassuring, making it obvious that she was very competent and professional. Cannot thank Sarah enough for all her help and care with something that was at the time a complete disaster. To add to our fantastic service, Sarah also packed the dress to transport abroad. Service was second to non! Will not hesitate to use this shop in future, and recommend. Thank you so much Sarah, you are a diamond.

The lady at the Launderette was very kind and helpful. They have several washing machines and…read moredryers and you can buy stuff like washing detergent or dryer sheets.

Been there several times and dropped off washing to collect, which they will usually do same day if…read moreyour early enough. Also take shirt for wash and iron they come back pristine and each covered and with little bow ties to keep them straight. Agree with other reviewer it's like going your mums to drop your washing off cos the staff are so pleasant and helpful.

Ruined my coat, refused to reimburse the cost of dry clean or return my coat. Extremely poor…read morecustomer service from the owner herself. Never called me when she said she would. Never available when I came to the store. Ended up waiting in the store for hours while they refused to speak to me. Worst place ever!!!! Don't dry clean your clothes here unless you don't like them or they are from primark or charity shop. Refused to come to the counter after saying they would give me my coat back then the police turned up and to their disappointment told them they have to return my property. So it took a month and a half of driving, calling, negotiating and was only resolved by sitting there for 3 hours and the police forcing their hand. At least there's some justice in the world!

What a wonderful service ! I have never seen ironing come back to me looking so good . Will be…read moreusing this company again that's for sure

Been coming to this launderette for over 15 years .. and have met different ladies working there…read more.. But Debbie is absolutely fantastic.. amazing.. she very helpful.. gives advice with ppl washing ... she emails them back with quotes on curtains .. wedding dresses .. special materials that need dry cleaning etc also when someone leaves there washing for a service wash for Debbie to do she folds it all up, she's always takes pride in what she is doing ,she also busy ironing clothes.. seeing to ppl that need help using the washing machines/tumble dryers ... explains to them how to use them .. she does go above and beyond.. also the launderette is very clean when someone has finished with the tumble dryer/washing machine Debbie always checks that nothing been left behind ready for the next person...

I've used Gasniers exclusively since I discovered them; I have one leg over an inch shorter than…read morethe other following an accident and need one shoe built up to compensate. Gasniers do a better job of this than anyone else I've used, and for very reasonable prices. They are quick and efficient and have never made a poor job of it. They keep the details on file for the adjustment I need, which makes things really easy and quick. Excellent service, recommended.

I used to use Gasnier last year before I switched to Timpsons across the road. Since Timpsons…read moreruined my last couple of pairs of boots however I'm going back. Gasniers hasn't changed much over the years, they've been in Shirley for years although only changed location when the new Sainsburys was built. The staff are not particularly friendly or welcoming. We popped in at Christmas to buy a shopping trolley and didn't receive much assistance at all. One lady can be blunt to the point of rudeness. They are usually fast to serve however and I've never really found a fault with their shoe repairs.

They ruined two pairs of boots. After taking one pair in and this being ruined by a dodgy heel…read morebeing replaced I stupidly decided to take another pair in thinking that the first pair of boots were just a fluke. Not so. The same thing has happened, they've nailed the heel on at an angle and completely ruined them as they now cannot be repaired again. Both heels on both boots only lasted less than a month each. I complained to the Area Manager about the behaviour and language of one member of staff who offered a refund and apology but that doesn't fix my boots. Over the last 6 months the service has really gone downhill here and in future I'll be taking any further pairs of boots to Gasniers over the road. Not to be recommended at all for boot reheeling.

I am a regular user of these type of shops for various services & all i can say is that obviously…read morethings have changed for the better since that last review was written! Service was as good as anyone could expect, quality of shoe repairs also superb, all from one really friendly chap working on his own... impressed!!

Absolutely excellent service, I cannot fault it. The…read morecommunication from Jordan was brilliant. The quality of the print and t-shirt was really good. The service was very quick and friendly. I will definitely be using them again and cannot emphasize how pleased I am that I found them online. Great business and I look forward to using them again. Thank you

Over 2 weeks after ordering I have no t-shirts. I was told they were shipped over a week ago- they…read moreweren't. They're now delayed at a depot- no-one at any point has called or replied to update me. Since the t-shirts didn't arrive in time for my event I went to a local t-shirt printer- which is where I'll be going in future. I've asked for refund no one has replied. This is the worst customer service I've ever encountered.

Essential spot for tourists who don't want to pay the hotel £4 to wash a pair of undies. We paid…read more£17 for two substantial loads of laundry (30-40 items). Lovely friendly proprietor. A bit hard to find, go down the alleyway behind the restaurant.