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    Kimpton Hotel Arras

    4.5 (119 reviews)
    Open Open 24 hours

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    Recommended Reviews - Kimpton Hotel Arras

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    Chas S.

    From the moment you arrive to the Arras, you will experience a classy, tasteful, and professional property. Valets open heavy doors for you, the front desk greets you every time you pass by, and staff walk you to the elevators to explain the technology (with its very oddly placed key card scanner.) Lobby furnishings are fun and there's lots of energetic local art to admire. The hotel location is absolutely unbeatable. I was grateful that my work conference was held here and even happier that I had the foresight to treat myself by extending for an extra night to enjoy the cute town and the hotel. The hotel rooms are gorgeous with high ceilings and nearly a full wall of windows (one of which opens) to take in pretty Asheville. My eastern facing room overlooked Broadway, the art museum, city building and courthouse, with the mountains off in the distance. Heavy blackout curtains protected from the bright morning light as well as the hot sun. Bed linens were very soft. Bathroom was clean and well appointed with a spacious counter, a ledge, and small shelf. Lots of functional space to unpack. The designers chose to emphasize drawer and cabinet space (there's a lot!) though I might have personally preferred a bit more closet space. There are a TON of hangers and an umbrella. This being a Kimpton, there were frequent check-ins by text, "social hour" from 5-6 pm daily featuring local beer and wine, and a fantastic morning tea and coffee bar with locally sourced beverages as well as La Colombe cold brew. As others have noted, coffee makers are only provided upon request. Even a grumpy morning hater like me didn't mind trekking down to the lobby for the excellent coffee. Neat water stations dispense filtered water and prepacked ice, I presume on every floor. Pro tip: bring an empty bottle from home. Can you tell? I had a fantastic 5-star stay!!!

    Lobby of the Kimpton Arras hotel. So beautiful.
    Jan K.

    We thoroughly enjoyed our recent stay at the lovely Kimpton Hotel Arras in Asheville NC. Our room was beautiful and very quiet and the bed and pillows were so comfortable. Best ever, I think. And then...The front desk staff was so friendly and accommodating. In particular, Joseph, Angel, Nicole, Barry, Jamie, Matthew and Micael. They exuded "hospitality" from start to finish. We also enjoyed our daily breakfast (of our 5-day stay) in the hotel restaurant, Bargello. All of their breads and pastries are fresh made in-house and breakfast meals, all delicious, were perfectly cooked and presented. The wait staff at Bargello was beyond great. So friendly and attentive. I'm sure all of their wait staff are amazing but Erin and Keisha, who we interacted with, were especially wonderful! Highly recommend both The Hotel Arras and Bargello restaurant.

    Record Player
    John S.

    We stayed here for a single night while going through Asheville. Valet parking was simple and easy, as was booking here. Staff were incredibly kind and helpful locating good food options in the area that they liked. They recommended "The Rhu" for coffee which is within a couple of minutes walking. The night before we walking to an Italian restaurant. I also enjoyed the complimentary coffee they had in the morning. Definitely stay here if you want to walk around! It's also super easy to cast onto the TVs if you want to watch a movie or television show. I only have a few complaints: finicky bedside lamps, tablets for controlling the elevator, extremely shallow sinks, loud shower drains, no bathroom fan, and lack of hanging racks in the bathrooms. It was on the pricier side but that's likely due to the downtown location.

    Decoration by hotel
    Jennifer D.

    I don't think you can beat this location! This is a beautiful hotel and the service is incredibly welcoming. I am so impressed by their staff - they have a great team and go above and beyond for guests! I traveled to Asheville with a friend for a mini "bachelorette" weekend and the staff decorated the room for us. Some treats were waiting for us in the room set up as well. I really appreciated Michael especially who would have carefully placed confetti around the room. Michael was so helpful with our bags and everything. A truly friendly face to see throughout our stay! I had so much fun being at this location and will certainly return.

    Lobby
    Jennifer B.

    This hotel is gorgeous and truly in the middle of everything. We walked everywhere so easily. Staff embodies everything I love about Kimpton. A little curt communication prior to our stay was completely turned around at check in. Hope helped us at the front desk and was professional, knowledgeable, helpful, and kind. Valet guys were professional and thoughtful as well. Trusted them completely to take our vehicle. Garage is offsite and shared with the AC Hotel. There are two EV spots and they plug in for you. Kimptons are pet friendly and do not charge when you bring your fury family. I fully support this as my fur children are quieter, cleaner, and more well behaved than most human children. Thank you Kimpton! Lobby is stunning with too many interior design details to describe. I loved the seating nook across from the front desks with records. You can enjoy a local beer or glass on wine on the house from 5-6 nightly. Complimentary coffee and tea in the mornings too with all the add ins (almond milk too). Kimpton extras! This property has two restaurants/bars and both on the first floor. Italian themed and lovely. All pasta made in house daily! They offer delicious breakfast options too (and fresh squeezed OJ). Our room was gorgeous with mountain views. Decor was modern, thoughtful and unique. Room was very clean and quiet in that you can't hear all the street and hall noise. Another note is that most furniture went to the floor or was backed against a wall which eliminates places for pets to hide. Thoughtful! I would stay here again thanks to great service received on property.

    Street view towards hotel with some art.
    Doug M.

    Newer hotel in the middle of downtown Asheville. Many floors with terrific views of the surrounding area. They have valet parking for a daily fee. Totally worth it especially with so much to see and do so close to the hotel. Staff were very friendly from check in/out, room cleaning, to the restaurant no complaints. You have to use your room card/key to access the elevator otherwise you go nowhere, nice safety feature. The room was spacious and comfortable with loads of storage space. Bathroom is big with separate toilet which has a frosted glass door. There is a large walk in shower. We used the restaurant for breakfast which was very good. This hotel is an excellent choice for any visit to Asheville, highly recommend.

    Kim H.

    We stopped in for one night and I'm so pleased we decided to stay here. This is our first visit but the Kimpton will be our first choice for any future trips. Firstly, this hotel is in the middle of a ton of restaurants and shops. It's a very walkable location. Check in was a smooth and pleasant experience. Every staff member we encountered was friendly and professional. We arrived during happy hour and were given a complimentary apple cider cocktail that was delicious. The hotel is beautifully decorated and clean. We stayed in a Mountain View king suite on the seventh floor and had beautiful views from the many windows. The room had a sectional sofa, large bathroom with a separate shower and deep soaking tub, a desk and semi divided bed area. This hotel is also dog friendly which I LOVE! They do not charge for pets and do not restrict the weight. This should be the standard in the industry. The Kimpton is doing this right! The only negative is the expensive valet parking. We felt like we needed to valet due to the extremely limited parking in the area. At $32 /day, I wish there were more affordable options for longer stays. There's one restaurant on site and a bar. Overall, we are very happy with this hotel and recommend it.

    Dr. Sheldon Coopurr enjoys a French Rosé.
    Christine A.

    We loved our stay! Amazing location, the hotel and rooms are clean, comfortable and well appointed. I give the staff 10 stars for how friendly and accommodating they were to my husband and I and our adventure cat Dr. Sheldon Coopurr. They went so far above and beyond to treat him like a celebrity and we really appreciate the flexible pet policy. This is our 2nd Kimpton stay and definitely not our last.

    Cristina M.

    Great location! Walking distance to everything. Our room had amazing views as well. Hotel bar was great with plenty of seating!

    Living area
    Lee W.

    This is a favorite hotel of ours when in Asheville. It is located in the center of downtown within walking distance of most things. They have valet parking, which is kind of expensive ($32) but worth it. Mason, the valet, was nice and quick when we texted to have the car ready. Checking in was easy, and August at the front desk was very kind and helpful. Elliott, the Bellman, made getting all our stuff in and out of the room seamless. It was the employees of this hotel that make it even more special. They are very sweet and accommodating and make you feel welcome. The room (suite) was really beautiful with views of the town from the big windows. It had a sitting area with sofa, tv, desk, lots of storage, and mini fridge. The bathroom was large and also had a big window. The bedroom was gorgeous with wonderful views and a big comfortable bed and pillows. They have a nice happy hour with complimentary wine and great coffee bar in the morning. Cynthia kept it well stocked as it was busy. My only regret was that we were only staying for one night. Next time we will stay longer. Thanks for a special stay.

    Alissa W.

    This is an amazing find in Asheville. I saw that they allow dogs and I was traveling with my puppy. They're extremely dog friendly. They brought my dog, a bed and bowls and a tag for the door that said pet is in room. The service is extremely friendly the staff the room is extremely well-maintained. They came in every day to clean. There's a great restaurant in the hotel and a nice bar and overall it's just a great location as well.

    Outside
    Kayla H.

    This hotel was as equally wonderful to stay at as it is beautiful. Located in the heart of downtown staying at the Kimpton Hotel Arras allows you to be able to walk around Asheville without having to drive and find parking. To begin the hotel has valet parking which makes getting out of your car and checked in very easy. The hotel is so beautiful and the staff was very attentive and friendly, making every effort to make you feel welcome. Our room was so clean and beautiful that I felt like I was staying in a spa. We enjoyed the complimentary coffee and tea in the morning. Everything about our stay was five stars and I look forward to visiting again!

    Amazing avocado toast with feta
    Ali C.

    Great location, clean, friendly staff. The rooms are nice. Coffee/tea in lobby in the morning and wine at night included with your stay. They do not have coffee makers in the rooms as a norm, but can add one if you request it. In the middle of everything. It is the tallest bldg in Asheville so you can always find your way back. The staff goes above and beyond. The avo toast in the breakfast restaurant is amazing, they make their bread in house and used fresh smashed avocado vs a spread. I would stay here again in a heartbeat.

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    Fantastic place to stay.. in the middle of everything.. variety of shops in walking distance..

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    This hotel is so cool! LOVE that you can bring your dogs with you! The room, staff, bar, everything was fantastic, highly recommend!

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    Page 1 of 3

    Ask the Community - Kimpton Hotel Arras

    Is Parking included?

    No parking is not, it's $35 extra. However, other close parking is the same or more so it's worth it to just buy the parking.

    View All 2 Questions

    Review Highlights - Kimpton Hotel Arras

    The adjacent restaurant, Bargello, is a fine dining experience with friendly staff and delicious food.

    Mentioned in 7 reviews

    Read more highlights

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    Kimpton Hotel Arras - hotels - Updated August 2026

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