Robert Silverman did an outstanding job on getting me out of the lemon I purchased. Will highly recommend them for future events if needed.

From our initial information request through receiving the final settlement check, we cannot say enough about the professionalism of every person involved in our case. We really liked the Jeep and the servicing dealership was excellent, but the inconvenience and stress of dealing with a vehicle which had significant mechanical issues led us to seek a resolution under NJ Lemon Law statute. We started the process privately and soon learned that there were way too many steps that had to be followed in order to come to an acceptable outcome for our case. At that point, we decided to seek professional help & the reputation of your firm led us to obtain your representation for our case. From the introductory call which explained the entire process, to our initial conversation with Jacqueline Herritt, and dealing with her entire team, everything was explained in detail and all necessary steps were made understandable and easy to follow. Thanks to Ms. Herritt's paralegal, Kira Thorne, for making my job easy when obtaining and forwarding forms and service records. Thomas Norpel was very informative with assistance after a settlement offer was received and approved by both parties to make sure all steps were performed. And of course, Ms. Herritt for negotiating and making it all happen. We couldn't be happier with the service and outcome. It really is an experience that we hope neither our family or friends will not have to go through in the future, but if so, we certainly would recommend your firm. Thanks again for obtaining a great resolution to our Lemon Law case. read more

Kimmel & Silverman handled a warranty case for me and were extremely professional and approachable. I would recommend them to others and would use them again if I ever have another vehicle issue. I received 100% of the settlement and did not have to pay them. The process was seamless and they were quick to answer questions and provide updates. Settlement was faster than I expected and they were able to get a good offer on my behalf. read more

Kimmel & Silverman 30 E. Butler Ave Amber, Pa. 19002 Dear Attorney Silverman: I would thank you and your staff Lauryn Mc Donald, Allie Schwartz, and Thomas Norpel for all the help through this ordeal, you all treated me with kindness and respect never once did anyone get upset with any questions I had, my calls were returned quickly. I especially would like to thank you for your patience and guidance in dealing with this corporation. You never pressured me to just give in and even towards the end you were willing to keep going, but your professionalism was what helped me to decide to accept the offer. If anyone asks me about the lemon law, I know just who to send them to. Thank you again! Sincerely, Leonard J Casaburri read more

Robert Silverman of Kimmel & Silverman is certainly an exceptional attorney. His firm took my auto case and handled it with ease. The outcome was something more than I expected and he and his staff are the consummate professionals. I highly recommend this firm for any of your consumer needs. read more

Absolutely amazing service. The communication, clarity, guidance, and timing was absolutely amazing. Really thankful that they took my case and were very supporting. Great legal service and team. This is how customer service should be. - Michael Y. NJ read more

When our 2024 Colorado had a catastrophic failure after 9 days and 98 miles, we were desperate for help. As soon as we contacted Kimmel & Silverman we felt that, finally, someone was on our side. Robert Silverman and his staff explained everything in great detail. Every question we had or concern was answered promptly. After less than 4 months, Mr. Silverman contacted us with an offer from GM. We were very satisfied and there was no cost to us. Kimmel & Silverman exceeded our expectations in every way possible. read more

June 24, 2021 100% Recommend Amy Ginsburg and her team. Amy Ginsburg is an exceptional attorney with tons of experience and takes great care for each case she handles. She gives 100% and has tremendous knowledge and insight into the case law. Her whole team is wonderful, kind, professional. She helped us win a case in California and I had the opportunity to work with her team with cases in PA and NJ too. They know the law and are extremely responsive and accomplished team! read more

The group at Kimmel & Silverman are 100% recommended for any consumer legal problems you are experiencing. Jacob Ginsburg took over my cases and was extremely patient with me and diligent with the opposition. He was very knowledgeable at explaining what I could expect. I trusted his guidance and never got less than what I was expected. A+ for this team. NOTETO ALL: Be patient. The outcomes are never overnight!! read more

Thank you to the K&S team for treating your employees like family! Not only a great company but generously supports their team. This mom is so grateful for the support you have given our son in his last year of HS football! read more

A notch law firm in every manner. Had an awful rattling sound in sunroof that Jeep couldn't fix. Bob Silverman handled my case and achieved a fair settlement for me. Was very impressed w/ Bob and his staff - they always returned calls promptly and kept me advised of the progress. I chose wisely. read more

This firm was awesome. I had a new vehicle that was in the shop multiple times and for a total of over two months within the first six of seven months of purchase. The issue kept coming back and the manufacturer was not being cooperative in finding a solution. My attorney, Amy, and Melanie Panasiuk, were awesome to wok with and were able to get the manufacturer to do a full but back of the vehicle. Their professionalism was a great thing to behold. read more

I had an outstanding experience with Kimmel & Silverman. From the very first phone call, the staff exhibited consummate professionalism. They were not only able to provide me with answers to all of my questions during a trying time, but showed what I interpreted as a drive, or enthusiasm, for achieving a beneficial result for all in a timely manner. Coincidentally, the result of my claim was excellent, and I couldn't give enough credit to Bob Silverman & the entirety of the staff who worked on my case. Would recommend the firm to anyone suffering through the frustration of dealing with a "lemon". read more

I just received my Check from manufacturer So I'm writing a review. My 2016 Jeep Wrangler had check engine light coming on since 4500 miles and visited the service 6th times in the span of one year.I contacted lemon law because I was getting frustrated and researched it online and went to their website and filled out a form and after couple days I was contacted and from there it was straight forward. They updated me on situations each month and Main lawyer leading the case contacted me once the the manufacturer want it to settle and I accepted the settlement due to check engine light not reappearing. I was satisfied and I would recommend to my friends and families with car problems. Thank you 1-800 lemon law! read more

Fantastic attorney's who work hard for their clients. They worked with me to pursue a large corporation for statutory damages under the TCPA. read more

I've had two years of ongoing issues with my 2020 Outback-the screen blacking out/locking up and losing everything connected to it-navigation, ventilation, radio, cameras, etc. It is a known issue with the '20 Outback, a distraction and safety issue but Subaru disagrees. Numerous trips to the dealer, several updates and a new radio unit installed and it still persists. . I contacted Subaru of America Customer Advocacy, initially responsive but then it was crickets. Completely frustrated, I contacted 1-800-LEMONLAW- Kimmel & Silverman and in less than 30 minutes I received a call from their assistant, Jeremie. He thoroughly explained the Lemon Law process and answered all my questions. My experience with Mr. Silverman and his paralegal Lauryn has been nothing but positive from beginning to end. They were always very calm, responsive and transparent, truly a pleasure to deal with. In less than a month(!) Mr. Silverman called me to thoroughly discuss my settlement options. I'm very pleased with the settlement and never would have been able to accomplish on my own. Kimmel & Silverman have proven to be exactly what they advertise. Thank you, Mr. Silverman and Lauryn, for accomplishing in weeks what I could not do in two years. read more

After a year and a half of frustration trying to get my vehicle fixed I was given a number to Kimmel and Silverman. I can't say enough good about everyone that I had contact with from the moment I called until the day I received a settlement from the manufacturer. Everyone was professional, knowledgeable, truly made me feel like they cared and kept me updated during the whole process. They achieved the end result I was looking for and I couldn't be happier! Thank you so much! read more

Please read this review! Kimmel & Silverman is the Lemon Law firm you need! Kimmel & Silverman Lemon Law Firm (K&S) was invaluable in our obtaining a fair and equitable settlement from Audi/Volkswagen. We started out with another Lemon Law firm in February 2019. In May 2019, they were still stringing us along with meager settlement offerings for a problem with our Audi Q7 for which there was no repair or resolution. Then, they wanted money to represent us in court. We contacted K&S on June 4, 2019. We received an acceptable offer on June 20, 2019. (Sixteen days!) The car was returned on July 11, 2019, and we received the check the same day. Not only did K&S settle our Lemon Law case in a very timely manner, they are also dealing with the first Lemon Law firm who are still trying to get money from us! Everyone we were in contact with at K&S were excellent. We worked directly with Jacqueline Herritt, Esq., Dave Kelly and Michael Sacks, all of whom were outstanding, extremely professional and capable. Ms. Herritt went the extra distance with Audi/Volkswagen, who didn't really understand the car's problem from the other Lemon Law firm. Ms. Herritt was able to clearly communicate with Audi/Volkswagen's representatives, who then realized that the Q7 more than qualified for the Lemon Law and had to be returned to them. We are very grateful and appreciative to Kimmel & Silverman. We give K&S our highest recommendation. read more

I hired Kimmel & Silverman to prosecute my Lemon Law claim for my new car, which started exhibiting intolerable body rattles less than one week after I purchased it. The dealership, with assistance of a factory technical representative, was unable to solve the problems after multiple attempts, and after I'd been in a loaner car for more than a month. Ms. Jacqueline Herritt took my case as my car was to go in for repair for the fourth time. Her steadfast representation relieved me of all of the burden of fighting myself for my rights. And I didn't have to pay a dime in legal fees. Once Ms. Herritt became my attorney, she handled all of the difficult tasks associated with demonstrating to the vehicle manufacturer that my car was defective, and that I was not required by law to accept--and live with--the very annoying body rattles. After a total of more than 2.5 months in the shop, Ms. Herritt had one last pre-settlement communication with the manufacturer, which resulted in an immediate offer to replace my car with a brand new one of the next model year (2017). I am thrilled with the outcome. Not to rest on her laurels, Ms. Herritt has kindly helped me with loose ends post-settlement, such as ensuring that my pre-paid maintenance contract is transferred to the replacement vehicle. I was also very pleased with the good works of two of Ms. Herritt's assistants, Ms. Rainey and Mr. Kelly, who were exceptionally attentive to my questions and paperwork throughout the process. I'm very grateful for all that the legal team did for me. I've already referred one friend to the firm. I'd urge anyone hiring a Lemon Law attorney to keep in mind that the claims process is lengthy, that we must do our part as clients to document our cars' troubles, and that the lawyers are not magicians. Each claim will proceed to conclusion based on the facts and the applicable statutes and case law. Clients should not blame the attorneys for any unpleasant news arising out of the negotiations of the claims in the context of the applications of relevant laws and judicial precedents. The auto manufacturers are not charities and may not do anything they aren't required to do by law. Five stars for Kimmel & Silverman and for Ms. Herritt and her team! read more

This firm represented both myself and another member of my family, going 2 for 2 in case wins. The attorney, Jason, was excellent. He provided his honest input when needed. The only reason why they did not receive 5 stars was due to some miscommunication when it came to the closing process. However, I brought this up in a previous Yelp review and they reached out immediately to address my concerns and better their customer experience. read more

Very professional firm. We worked with Michael Sachs and he was excellent to deal with. Were still in the early stages of our case, but I can only say positive things about Kimmel & Silverman so far. read more

90 days out and still no solution, except to be told I can had expect to keep my car without any resolution...... Update: Trying to deal with this vehicle problem has been a 6 month nightmare and I had hoped this would be a quick fix. I heard from Kimmel & Silverman immediately after my review. Although there were some initial communication problems about the process, I am hopeful that there may be a solution to this problem in the future. read more

Let me start off by saying that if you are looking for a lemon law firm, look no further. The service that I recieved fro Kimmel and Silverman (specifically Bob Silverman and Gracie Klein) was truly exemplary. Had it not been for their diligence, understanding, and professionalism, my wife and four children would still be driving around in an extremely unsafe vehicle. We initially lessed a new Chevy SUV in July of 2016. On two occasions, within two weeks in August of 2106, the vehicle completely shut down as my wife was driving. All power was lost, making for an extremely unsafe situation. Luckily, both occasions ended without incident. After two trips to the dealer, the dealer keeping the car for a week, and multiple calls to GM, we were basically told that the car was fine and they couldn't help us. Initially we hired a somewhat inexperienced firm to handle our case. After being strung along for three months with limited contact from our attorney, I was told that the chances of winning the case were slim, and I might be better off just keeping the car. This was not an acceptable solution for me, so I discharged that firm, and then luckily I found Kimmel and Silverman. From the outset Bob Silverman was extremely helpful and professional. Both he and Gracie kept in close contact with me throughout the process, and all of my calls and emails were returned within the same day (usually within the same hour!) I never felt that I was being rushed off of the phone. In fact, they made me feel as if I were their top priority. Bob was realistic throughout the process, and kept me informed of possible snags along the way, as he worked on my case. In the end, the result was truly amazing! During the time that we had been going through this process, I had been renting a car, as I felt the Chevy was too unsafe to drive. We racked up some pretty hefty rental expenses during the time that our case was being resolved. Not only was Bob able to get GM to buy back our vehicle, he also got them to reimburse all of our rental payments and all of our lease payments. I am so thankful for the excellent service that Kimmel and Silverman provided. Without them, I would most likely have been stuck with a very dangerous vehicle. If you are having lemon law issues, do yourself a favor and give them a call. read more

I purchased a brand new 2021 Corvette Convertible. After waiting 8 months to take delivery, the day finally arrived. The sales man was going over the options and how to use everything before I drove out of the lot. When he went to demonstrate how the convertible top worked, it didn't. I waited at the dealer for over two hrs for them to fix it. Less than two weeks later it fails to operate again. Well the problem persisted and the car went back for the 3rd time in 2 months. All i could imagine was being far from home with the top down and it starts to rain. There was a good chance the top would not go up. I called GM myself to see if they had a fix for this problem or how they would handle this issue if i got stuck somewhere and I couldn't get the top to go up. They were very unsympathetic and all i was told was, OK we will make a note of your concern's. I got no solution or satisfaction from GM. After the 3rd attempt, i decided to look into the Lemon Law. I googled Lemon Law and the site For Kimmel Silverman came up. I decided to call and ask what they could offer for help. I spoke with a gentleman named Jermie Robinson. He painted such a bright picture I found it hard to believe. we talked about 15 minutes and after that conversation I felt so relieved that there was someone that could help me. He asked that I send my VIN # and some other info for them to get started. He stated there would be no cost for this help and it was all free. I sent the requested info in as asked and was told there would be a package sent out to me with all the info I needed. . That night i started to have reservations. I had always been told , if it sounds too good to be true it more than likely isn't. I did receive the package and it spelled out everything Jeremie had told me and it also contained a letter that the attorney assigned to my case had sent to GM. I was really doubting this process and again thinking it was too good to be true. so I called in to voice my concern. I was told someone would contact me . That evening a Mr. Michael Sacks reached out to me. WE talked for almost an hour . He was extremely knowledgeable and took his time explaining the process and my rights. He told me to take a few days and think about it and if I decided to not go forward that they would retract the letter to GM. I did give it a lot of thought and still being a doubting Thomas did some research that evening. I found nothing put positive reviews on this firm and decided to just go with it. I spoke to Michael the next day and told him i was in. The one thing I did know for a fact is on my own I would have never made an impact on GM. I decided to leave it to the pros. Best move I ever made. Attorney Jacqueline Herritt was assigned my case . As soon as I submitted all the work orders, Attorney Herritt called me. She took all the time I needed and explained the process and the expected results. She was very through I felt very comfortable after speaking with her. My contact would be Ms Natasha Childs and all i can say about her, was just like everyone else I had spoken to, she was amazing. Knowledgeable, pleasant to talk with and extremely attentive to my case. Where does one firm find excellent, dedicated employees like this. The follow up was incredible. I next received a call from Attorney Robert Silverman, and now i am really impressed. You just don't get this kind of attention and follow up from any company these days. They stayed so in touch with me, that i never had to make one call to them. My Silverman kept reaching out to me as the case progressed to keep me up to date. Today I learned that GM had settled and i an going to receive a very generous cash settlement. I am shocked to say the least, and like i was told, it wont cost me a dime. GM will be paying the attorney fees. All of this just to say, Kimmel Silverman is one of the most professional firms I have ever had the pleasure of dealing with. From Jeremie Robinson, to Michael Sacks, Natasha Childs Attorney Jacqueline Herritt and Attorney Robert Silverman JOB WELL DONE. If you need a Lemon Law Attorney, there is no one better. Eddie P read more

After repeat troubles with my vehicle and an uncooperative dealer, I googled and found Kimmel & Silverman. I was skeptical on my first call, but was assured that my case wouldn't require ANY out of pocket expense on my behalf. I was given specific instruction on what would be done and they were patient, courteous and willing to answer any questions - whether it was via email or over the phone. The entire process has been seamless and has resulted in a favorable settlement. If you're in the unfortunate situation of a lemon vehicle, this is the place to call. read more

I highly recommend this law firm. I had a lemon back in 2005 and in less than 30 days, they got me out of the lease and all my payments back and we returned the car. I didn't have to pay one penny. It was a really easy process and the lawyer who handled my case was really good. Professional. Thoughtful. Thorough. Couldn't have been easier and nice to work with. Ironically, I have another lemon now in 2015. Once again this firm has stepped up to help out and to help educate me b/c this time this lemon is a bit different than the one I had before. Even if you are unsure if your car is a lemon or not, you want to call this firm. They will let you know rather quickly if your car is a lemon or not. They will educate you along the way, and in the end you will be happy that you called them. I knew nothing about Lemon Law before I had a lemon. Thanks to this firm I am now well aware of what a lemon is. read more

I used K/S back in 2007 for issues I was having with a local Nissan Dealership in Turnersville NJ. They handled my case very professionally and expeditiously. JH was the lead attorney on my case. Once I obtained counsel from K&S, I never had to deal with the car dealership again. The entire legal and filing process was virtually painless! Outcome: I won my case and got a very nice settlement, plus I got to keep the car after all the issues were fixed. read more

This law firm did a complete 180 with my case and really proved to be excellent at their job. I learned allot of the issues I thought were theirs were with FCA and it was out of their hands. They did everything asked and more. There were a few hiccups but things happen and I now understand that. I would HIGHLY recommend them to help you with your lemon law case they will do everything they can to get us , the consumers, everything that is owed. read more

As I was driving my 2108 Jeep Grand Cherokee Altitude off the dealership lot in December 2017, I knew there was something wrong with it. After numerous visits to the dealership and multiple calls to Jeep, with absolutely no interest in helping me, a friend recommended I contact 1800LemonLaw. What an unexpected surprise! From day one I was guided through the process, which I'm not going to lie, was lengthy. Not only did FCA finally agree to buy their garbage back, I got a check for every penny I put into it for the 8 months I was 'lucky' enough to drive it! Thanks to Bob Silverman. Lauryn McDonald and Dave Kelly for their knowledge, determination and help to win my case against the big guys! read more

You can definitely trust Kimmel and Silverman to help you with your lemon. The process is slow in the beginning while they gather all the information. Once they take your case, it's a matter of time before YOU WIN!!! They have no intention to take your case if you won't win! Kimmel and Silverman PLAY TO WIN! They got me ALL my money back and got rid of my PORCHE cayenne. An unsafe vehicle I was driving for 7 months!! Trust them with your case! I did and couldn't be HAPPIER with my new car!! Thank you! ROBERT SILVERMAN, Dave Kelly and Jason G.!!! read more

The staff at Kimmel & Silverman/1-800-LemonLaw are fantastic. I started working with the firm right after the new year, and in that short amount of time (barely a month and a half!), they got further on my case with a certain automotive manufacturer AND got a settlement. I've been going back and forth with the manufacturer for 4.5 years and could barely get a return call, let alone a cash settlement. Attorney Rapkin personally called me himself to inform me of the offer. Chelsea Crawford, Mr Rapkin's paralegal, made sure all my paperwork was in order and always answered any questions I had in a timely manner. Very smooth process with this firm and I would recommend them to anyone! read more

Dave Kelly did a great job for my LEMON, and I received quick results! Highly recommended! read more

These guys know what they are doing! My high priced electric vehicle was in the shop at least four times for basically the same issue. It was in the shop for weeks right before the end of the lease. I was going to just let it go and get a new car, but my friend Michael Sacks told me that Kimmel and Silverman might be able to help. He was right! Got a very nice settlement to help me make a lot more than a nice down payment on my next car. Thank you! read more

I recently used this firm for a lemon law problem with my Audi. They were pleasant, easy to deal with and very responsive anytime I needed to speak with them. In just a few months, they were able to get my full monies back on the car and also helped arrange the swap to get me into my 2014 Audi! This is definitely the law firm you want to call if you have a lemon law problem. I have been a paralegal most of my career and know good attorneys and this firm is a five star law firm! Thanks again everyone I love my new car. Liz L read more

Kimmel & Silverman just helped us resolve a tricky situation. We are so relieved beyond belief. This is an incredibly effective firm. From the paralegals to the lawyers, every single person seems to be experienced, efficient, responsive and amazingly professional in every way. Everything was explained clearly and patiently. It's not easy for the average consumer to deal with big corporations. Kimmel & Silverman made it a lot easier. I can unequivocally say they had our best interest in mind. read more

They are the best lawyer we ever worked with. They know what to do and very helpful. We won our case Mr. Robert Silverman called us directly to give us an update with our case and at the same time, Joan who's working with their firm is also calling us and keeping us posted. We definitely recommend them very professional and knowelgeable. read more

if you want lawyers to fight for you stay clear of this company. they will give into big tech and leave you high and dry. hire them find out for yourself. I've just obtained another lawyer and was told the way they handled my case was substandard. best of luck to all who hire these people. read more

Kimmel & Silverman were prompt, courteous, understanding, and beyond professional. I am grateful for the guidance and support they had provided to me while battling to have my issues resolved. All of which, had resulted in getting another car. I would recommend them in the highest regard and am thankful for their help! read more

Five stars for these guys. I was having a problem with my new car, after multiple attempts going to the car dealer for the same repair I decided to contact the lawyers. The process was very easy as the lawyers took care of everything. In about 2 weeks I had a settlement offer from the car company. The lawyers pushed back and 2 weeks later I had an acceptable settlement. I am very glad I found these guys. I really don't think I would have had any success if I tried to go it on my own. I can't thank them enough. read more

I am very grateful to Kimmel and Silverman and to Mr. Dave Kelly. They settled my Lemon Car case and I am now driving a car that actually runs. read more