Incorrectly filed out-of-state withholding (over $5000) resulted in a tax audit for a customer during the 2017 tax season. Audit ongoing, the customer stands to lose the same-said thousands of dollars due to the preparer's mistake.
Upon inquiry (after letter of assessment was received) by the customer, a representative informed the customer that she could not answer any questions about the tax return per the instruction of her supervisor, and that they would get back to her at a time undetermined. Further attempts at communication by the customer with the preparation office went unacknowledged. The company has yet to make contact with the customer, and the offices are closed.
Kimber Accounting and their Express Tax service are unreliable at best, and profoundly unprofessional. Unfortunately, one cannot assigned less than 1 star. Not recommended. read more