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Kimball International

3.0 (2 reviews)
Closed • Closed

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MasterBrand Cabinets

MasterBrand Cabinets

1.8(5 reviews)
0.3 mi

I selected MasterBrand / Decora cabinets because of their reported quality and reputation…read more The local dealer was terrible to deal with but I stuck with them because I wanted these cabinets. Decora took longer than their standard delivery time to get me my cabinets ( 8-9 weeks vs 4-6) One is still in production they claim is "custom" even though it was one of their stock hoods. That one arrives week 10-11 and one cabinet from the first delivery was "LOST" is shipping. The lost cabinet is being remanufactured and will take another 4-6 weeks to be delivered. They lost it yet I have to wait for them to put me in the normal production queue! They don't care one bit about the customer. The cabinet that were delivered were marked chipped and dented. I was told use the touch up kit that was included for "free". The cabinets that were delivered were damaged and two shelves were cut show short they don't catch the pegs ...... more waiting for replacements I'm sorry I did business with this company and will never buy from them again. These were not inexpensive..... very disappointed, HD could have done better!

How do you give ZERO stars. Please people take my advice from my experience: DO NOT BUY THESE…read moreCABINETS! The quality has become horrendous. Many will ship with manufacturing defects or flaws. If you complain you will only get punished by delays in replacements. Customer service is a nightmare. Even when they try to replace them, you only get more damaged cabinets. Read the others reviews! You are better off going local. I regret my decision every day.

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MasterBrand Cabinets
MasterBrand Cabinets
MasterBrand Cabinets

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Rural King

Rural King

1.0(3 reviews)
2.8 mi

This store is very happy to take your cash money one day. However, the next day if you try to…read morereturn the unopened item because it's not what you need. Even with ​ receipt they tell you you can't get a ​refund. It was not a clearance item or anything just a regular item on the shelf. Ended up in a cursing and yelling match with the manager in the store. They made me get that way as that seemed to be the only way to ever get a refund out of this place without going to ​court. I do not recommend going to this store the manager was an ass. They ​ have lost thousands of dollars of future purchases from me because of this. They also basically demand your phone number when making a purchase so they can track your purchases and sell your information to online data brokers. I no longer give my phone number out to anyone. If you want your identity stolen and your information. Stored and sold. Shop this store. However, if you need to return something good luck buddy.

Not the friendliest people on the planet. I know I caught them off guard. I rolled in at 9:04pm…read morebecause the Yelp profile said they were open until 10:00pm. I said ok, I guess I am coming g back tomorrow to purchase what I want but can I at least take a quick look to make sure you have it so I do t waste a trip tomorrow? Their response was "we do t have time for you to do that." I know they want to get out of here and go home after a little g day at work but COME ON! Would it have killed them to let me look at something g for 5 minutes. I will be VERY UPSET when I come back tomorrow if I find they don't have what I am looking for.... When I could have simply identified tonight that there was no need to come back tomorrow. Oh yeah.... And someone needs to change their hours to a 9:00pm closing time!

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Rural King
Rural King
Rural King

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Kimball International - furniture - Updated May 2026

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