My family and I have been going to Dowell Family Dentistry for our Dental Needs since they opened…read moretheir business. Each visit is pleasant and we are given the best Dental Care possible. Our interactions with the Office Staff and Dr. Chip & Dr. Stephanie are always very pleasurable and they are very professional. I am thankful that we have such Dentists in the area, who are very dedicated to their Clients.

Had a tooth that broke a piece off and was able to get appointment to go in. As it turned out the…read moretooth that broke had previously had a root canal and the portion of the tooth broken could had been repaired but since it was a large piece, Dr. Dowell said it would probably have to be extracted in the end. So I went ahead and went through the extraction. She had to dig and drill to get the 2 remaining roots that were there and upon leaving was given a packet of gauze, prescription, and directions with phone number in case of any emergency. I feel her dedication and professionalism was outstanding and would very highly recommend Dowell Family Dentistry to anyone who ask...

This is not a negative review for the dentists and assistants. This is for the front office…read morestaff/receptionist that I spoke to. I was referred to Barnhill by Dowell so that daughter could be put to sleep for 1 filling because she was terrified. I called to see about getting an appointment and the lady that I spoke to was so rude, apparently because I had a $32 bill that I knew nothing about. She cut me off several times while I was trying to speak. Rudely read all of the dates that a bill was mailed to me and said texts were sent. i had not received anything from them. Then in a smart alec tone said "I will send you a text right now". Like i would avoid a measly $32 bill when I paid them over $700 the last time I was there. Apparently there was an insurance discrepancy I knew nothing about. Needless to say, I will not be back. In addition, I was also told that my daughter will need another exam because they dont "use other doctors exams" in the rudest tone. I will drive her to Lexington before I am treated and talked to in such a tone over a $32 bill.

First time there. The employees are nice-ish but making an appointment time seems to be pointless…read more People with appointments wait hours past the time made. When asked about the wait, I was told you can't listen to the folks out there in the waiting room because they are probably walk ins (they were not and I certainly wasn't) and that they are busy. As a person who is borrowing transportation to take my children here, I feel as though they do not take the time of their patients seriously.

Parents cannot go back with their own child during care. For regular cleaning and first visits 1…read moreparent can go back, for everything else parents must wait in the waiting room. I am not leaving my 4 year old with people I don't know. Terrible experience and was not told to us before hand. If I would've known I would have went some where else. oh the office is nice, big deal to some, care is bigger to me.

This office is so clean and child friendly. The staff are always pleasant and patient. I have…read moreseveral children who go here and they've never been afraid of the dentist. I feel like this is the best place we could take our children for dental care.

I waited in the lobby for over an hour and 15 minutes after our appointment time. When we get back…read moreinto the room, the person who was asking the preliminary questions was rude and said my son hadn't had an x-ray for two years and seemed frustrated by that. He has been seen at the office three times in that 2 year period, why have you not done this? It's one thing to have to wait for a tremendous amount of time and get good service... but to wait for a tremendous amount of time and have to deal with a dental assistant who has a bad attitude and is short on patience is something way worse.

Dr. MCCW provides thorough patient-centered care, focused on comfort for the community. Her…read moreoffice's atmosphere is fun & customized for quality pediatric experiences. She is a warm, focused professional w/ a ton of experience.

Everyone is wonderful here! I have 2 children with some struggles. One with sensory issues and one…read morethat does not numb well. They all do so well with them each visit. They are patient, calm, and respectful. I would not go anywhere else. Dr.Gabbard and her team are wonderful at making you feel comfortable, supported, and cared for!

My 3 year old daughter had a fantastic first visit. The staff was extremely helpful and…read moreunderstanding of their new young patient. Can't recommend enough.

HIGHLY RECOMMEND! My son is 3 1/2, and a sensitive kid. The dentist is exactly the kind of thing I…read morewas worried he would hate. After a bad doctor experience, he was nervous. We have been twice, and the second time they filled two cavities. They were phenomenal both times. They showed my son everything and explained it to him so he was comfortable. They sent us home with a practice nitrous mask. He has left smiling and giggling every time. He WANTED to come to the dentist the second time. I WISH my dentist was like this. They said I'm too old to come here. :(

Dr. Robinette and staff are amazing! Very patient and interactive with the kids. On her very…read morefirst visit the hygienist let my 2 year old granddaughter hop up in her lap and "help" clean my youngest daughter teeth! After this, she jumped right up on the chair and got her teeth cleaned without any fear.